This is such a beautiful hotel. We stayed in a junior suite on the 11th floor. So some views and lots of light coming in to the room. The king size bed was the softest we'd slept in. And a lovely large room. We ordered room service on the first night which was ok. My club sandwich was delicious but my husband got a dry hamburger with no sauces to add. And the chicken Caesar salad was just green leaves with croutons and a dressing. Considering it wasn't cheap that was a bit disappointing. I will say however when there were mistakes with the room services charges at checkout (we ordered twice during our stay) they rectified the issue immediately and were very good about it.
The breakfast buffet was really lovely. With lots of fresh juices, fruit, yoghurt, beautiful cheeses, delicious breads, a hot buffet choice, hot meal from the menu and fresh espresso coffees on order. The staff at breakfast were hit and miss. Some very friendly and then some were quite rude and even ignored us on one occasion. We felt at times they wanted us out even when the restaurant was very quiet.
There were road works out the front which we didn't know about but it really didn't affect our stay.
The hotel is in a residential area and each room has very heavy doors so it was incredibly quiet.
It's not a fantastic location for restaurants and cafes because of where it is but the hotel has it's own restaurant and cafe.