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Westgate Lakes Resort & Spa Universal Studios Area, Orlando

4 stars
10000 Turkey Lake RdOrlandoFL32819United States of America, 0203 027 9779
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Good3.7 / 5
Location
Location is ok
Service
Service is adequate
2481See all 2,481 Hotels.com reviews
From 5,015 reviewsTripAdvisor Traveller Rating
  • Orlando, FL (MCO-Orlando Intl.) 20-min drive; 13.6 miles/21.8 km
  • Orlando, FL (SFB-Orlando Sanford Intl.) 45-min drive; 38.7 miles/62.3 km
  • Orlando Amtrak Station 18-min drive; 11.1 miles/17.8 km
  • Kissimmee Station 27-min drive; 13.2 miles/21.2 km
  • Free self parking
  • Valet parking (surcharge)
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

Hotel Info: 020 3027 9803

from £88
  • Room (Resort Select)
  • Condo
  • Deluxe Villa, 1 Bedroom
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Condo
  • Villa, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 1,990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property

Also known as

  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage will be subject to a fee starting February 1, 2015. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 9.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking is available for an extra charge

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Pool umbrellas
  • Health club
  • Number of spa tubs - 7
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Westgate Smokehouse Grill - This poolside family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sids Bistro - This bistro serves breakfast, lunch, and light fare. Open daily.

Cordovano Joes - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Joes Marketplace and Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Westgate Lakes Resort & Spa Universal Studios Area, Orlando’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage will be subject to a fee starting February 1, 2015. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 9.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking is available for an extra charge

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 2481 reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Outstanding5.0 / 5
AFFORDIBLE LUXURY
This was an amazing place to stay and we loved it. remember it is a time share but if you avoid the free breakfast meeting and the meeting invites it is a fantastic place to stay.
5 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Excellent4.0 / 5
this is a timeshare resort. was disappointed that we got badgered into a time share presentation the day after checkin to try and sell us a timeshare which we were not interested in, in the first place. high pressure selling in the states. otherwise a nice place to stay.
5 night family trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Excellent4.0 / 5
Lovely
We booked last minute and got a very good price. The room was luxurious and had a lovely big bed- we both slept very well. The staff at check in/out we're welcoming and friendly. We only stayed one night so didn't use any facilities really but the whole place was very well maintained and had a lovely atmosphere. The hotel is a bit out of Myrtle beach, just a 5 minute drive along the highway. Maybe not ideal if you want to party but great to relax and admire the views. Free parking too!
1 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Fair2.0 / 5
Beware of timeshare salesman after registration
Arrived exhausted after a very long flight, new building under construction at the entrance to resort, difficult to find registration, eventually found it, It would be nice to just check in without the sales pitch, once you check in you are taken to another desk to meet concierge (sales person) called Rick who really is a master at his sales pitch, very persuasive getting you to part with $20 to spend ninety minutes the following day to try and get you to sign up to time share, we had to agree just to get away from him, however the following day we did not go. Really do we need this after travelling 20 hours. Rooms ok. some security excellent but others had no idea of the outlay of the resort or the correct information to give guests. I would not stay at this place again ok if you don't mind mediocre accommodation. Reception area awful.
6 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Good3.0 / 5
OK for pleasure but not ideal for business
Perfect for a short family vacation. Not really suitable for a short business stay. Hotel was clean and comfortable.
2 night business trip

See all reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

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