Quality Inn & Suites

2.5 star property
Charleston hotel in city centre

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Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets
Exterior
Front of property – evening/night
Outdoor pool
Lobby
In the heart of Charleston's business district, Quality Inn & Suites offers a convenient retreat with a free breakfast buffet and gym. Connect to WiFi, meet in the banquet hall or meeting rooms, and enjoy extended parking. The helpful staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Gym
  • Air conditioning
  • Free breakfast
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Fitness centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
  • TV in a common area
  • Banquet hall

For families (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 8 min walk - 0.7 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
  • West Virginia State Capitol Building - 3 min drive - 2.8 km

Getting around

  • Charleston, WV (CRW-Yeager) - 12 min drive
  • Charleston Station - 11 min walk

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites

Quality Inn & Suites offers a great location, putting you within a 15-minute walk of Charleston Coliseum & Convention Center. Guests can visit the fitness centre for a workout, and free perks include self-parking and buffet breakfast daily between 6:00 AM and 10:00 AM. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn & Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an on-site casino at Quality Inn & Suites?

No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.

What is there to do at Quality Inn & Suites and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Quality Inn & Suites like?

Quality Inn & Suites is in the heart of Charleston, a short 14-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.

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Quality Inn & Suites Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

Good stay good location and good price
Vivek, 4-night trip

8/10 Very good

The staff was exceptional! Made our last minute stay relaxing.
Suzanne, 1-night trip

10/10 Exceptional

We were a late check in and everything went perfect.
Cory, 1-night trip

10/10 Exceptional

Amazing place to stay
Les, 1-night trip

4/10 Fair

Room was not in great condition. Breakfast food was not edible. Someone’s fake eyelashes were stuck to the bottom of the room phone.
Lori, 1-night trip

8/10 Very good

I was located close to where I needed to be. No complaints. Everything was satisfactory.
Iwana, 1-night trip

8/10 Very good

Review for Charleston WV
For being an older building in need of some exterior updates, the room was clean, updates where good, no issues with any hvac problems.
Kenneth, 1-night trip

10/10 Exceptional

Very close to the outpatient center
Lauren, 1-night trip

8/10 Very good

My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Meg, 2-night trip

10/10 Exceptional

Convenient location
Michael, 1-night trip

10/10 Exceptional

Nice place and easy check in
Chandra, 1-night trip

10/10 Exceptional

The hotel is under a very good management. Everything is in order and thoughtfully organized. Enjoyed our stay very much!
Rada, 1-night trip

10/10 Exceptional

Viajera
Room was very comfortable, really like it I recommend it
Patricia, 1-night trip

6/10 Good

There was a lot of homeless people around hotel and we didn't feel very safe with little kids
joe, 1-night trip

4/10 Fair

The people who worked at the hotel were lovely and we had a great breakfast to get us out the door and on the road Unfortunately, there is barely a lobby for a hotel. There are limited door accesses. The parking was very concerning, and the overall condition of the total disrepair.
holly, 1-night trip

10/10 Exceptional

Hotel was nice. Area was alleys.
Mark, 1-night trip

8/10 Very good

Stop over on our way to Hilton Head.
Marion, 1-night trip

10/10 Exceptional

Amazing place and great staff
Michael, 1-night trip

6/10 Good

Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
Roxanne, 1-night trip

4/10 Fair

Felt unsettling entering empty lobby by side door from dark empty parking lot having uneven ground. Often clerks not visible as enter. No security between entrance and elevator. Remodeled room tidy and bed and bath generally clean but not scrubbed.
Amy, 2-night trip

4/10 Fair

The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
Jennifer, 2-night trip

8/10 Very good

Great staff, great location.
Eric, 5-night trip

8/10 Very good

Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
Patrick, 4-night trip

8/10 Very good

Staff was helpfully and friendly
Espedito, 1-night trip

8/10 Very good

Comfortable
The bed was very comfortable. Our room was huge. We enjoyed it.
2-night trip