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The Hey Hotel

4.0 star property
Mountain hotel with 2 restaurants, near Mystery Rooms

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hey Hotel

Exterior
Lobby
2 bars/lounges
Minibar, in-room safe, individually decorated, desk
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Ski facilities
    Ski facilities
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Ski storage
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Single Room, 1 Single Bed

Highlights

Individually decorated
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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8.8 out of 10, Excellent, (151)
The price is £170
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Höheweg, 7, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 1 min walk - 0.1 km
  • Interlaken Casino - 7 min walk - 0.6 km
  • Mystery Rooms - 9 min walk - 0.8 km
  • Interlaken Ost Ferry Terminal - 16 min walk - 1.4 km
  • Harder Kulm - 11 min drive - 5.4 km

Getting around

  • Bern (BRN-Belp) - 44 min drive
  • Interlaken West Station - 5 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬3 min walk

About this property

The Hey Hotel

The Hey Hotel puts you a short five-minute drive from Mystery Rooms and Lake Thun. Guests looking for a bite to eat can visit the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Also, this hotel is within a short drive of Lake Brienz.

Languages

English, French, German, Spanish, Swedish

At a glance

Hotel size

  • 192 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed

Internet

  • Free WiFi in rooms

Parking

  • Off-site parking nearby (CHF 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1978
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ristorante Mercato – This restaurant serves lunch and dinner.
Spice India – This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Parking

  • Parking is available nearby and costs CHF 10 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

City Hotel Oberland
City Oberland
City Oberland Hotel
City Oberland Swiss Quality
City Oberland Swiss Quality Hotel
City Oberland Swiss Quality Hotel Interlaken
City Oberland Swiss Quality Interlaken
Hotel City Oberland
Hotel Swiss Quality
Swiss Quality Hotel
The Hey Hotel Hotel
Hotel City Oberland
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken
City Oberland Swiss Quality Hotel

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?
Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hey Hotel?
Yes, pets are welcome.
What are the check-in and check-out times at The Hey Hotel?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 11 AM.
Is there an on-site casino at The Hey Hotel?
No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.
What is there to do at The Hey Hotel and nearby?
Have fun with nearby winter activities such as downhill skiing and snowboarding. The Hey Hotel also has 2 bars.
Are there restaurants at or near The Hey Hotel?
Yes, there are 2 on-site restaurants.
What's the area around The Hey Hotel like?
The Hey Hotel is in Central Interlaken, a short 5-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms.

The Hey Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

Nice hotel and location friendly people great experience
2-night trip
Verified Expedia guest review

4/10 Fair

During vacation, one is supposed to wake up leisurely in the morning to a nice, quiet surroundings. However, there was major renovation going on and we were woken up to the noise of drilling and electric saws, not good. Secondly, because of this renovation,we were put up in an adjacent building, not the main one shown in the photos. The secondary building is not as pleasant as the main one, not much light falling into the room. During booking of this property on expedia, there was no information on this renovation, the reason is obvious but that does not mean the customers should get cheated.
4-night romance trip
Verified Expedia guest review

4/10 Fair

More like a dorm than a hotel
This hotel is currently under renovations, so I am sure the new hotel rooms will be nicer. However, our hotel room was very minimal and looked more like a college dorm than a highly-rated hotel. There was no way to control the temperature of the room, the bed was uncomfortable, and the shower head was broken. Overall, this hotel was disappointing.
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

It’s clean enough with very few amenities. The rooms could be a little cleaner, more modern, and nicer.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

When arrived - the staff (she is about 45-50 year old) who checked me in was NOT friendly at all. She thought she was doing me a favor. Room was clean with a nice balcony.
5-night trip
Verified Expedia guest review

4/10 Fair

The location in town was great. The room felt more like a hostel than a hotel. It looked NOTHING like the pictures online. Bed was comfortable, but I got little sleep. I had to wake up early and the DJ at the hotel bar played loud music that kept me up till 1:00. Definitely would not stay here again or recommend it to anyone other than someone who plans to be out at the bar.
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

The room was very hot and had no air conditioner. In fact they said I did not book an air conditioned room. I did not know they had 2 kinds!! They switched me to a different room but gave me a twin bed with a horrible thin pillow. I had to bundle up a sweater and jacket which I used for a pillow. They have a breakfast buffet available for which they charge. Being on the main street is noisy since the door had to be open all night to cool. People walking outside were loud and talked late into the night, preventing sleep.
2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

The property is old. But the location is convenient. It only took us about 5 min to get there from the train station.
1-night family trip
Verified Expedia guest review

8/10 Very good

Central location in Interlaken, easy walk from the train station, on bus route & close to Coop market & many restaurants & shops. Top floor room provided a nice viewpoint over the town & valley.
2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Was worried, but it was an awesome stay
This hotel is in a great location. I was a bit worried at first, but from check in to check out, it was a great experience. I highly enjoyed staying at this property and the staff was very friendly. I was pleasantly surprised how wonderful this property actually is.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property with very professional staff...
Trevor, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Michael, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

My girlfriend and I only stayed one night and it was very pleasant. The staff was also nice and helpful. Our room was big and clean. Our bed was also quite comfortable. Although we had a balcony, we would have loved to have a small fridge in our room. Apart from that we recommend City Oberland Swiss Quality Hotel.
1-night trip
Verified Ebookers guest review

10/10 Exceptional

Very accommodating staff, large, clean rooms, updated bathrooms. Perfect location. Would definitely return.
Kimberly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, quite room with a nice view of the mountains and an updated bathroom. Located in central Interlaken close to Interlaken West train station, several shops and restaurants, and a nice bakery around the corner.
Sharon, 2-night trip
Verified Expedia guest review

6/10 Good

Where do I begin?
Great location. The rooms are fine, a little bigger than usual for Europe. Our room had a little balcony which allowed for viewing the parasails. The room was quite nice except for one design flaw. The bathroom has a glass door which affords absolutely no privacy. The toilet might as well be right in the room. Breakfast was usually complete chaos as the hotel lodges numerous bus tours. They have difficulty keeping the food supplied so one thing or another is always being refreshed. The tours clean out the buffet before the regular guests have a chance to get anything. It’s a stressful way to start the day. The staff saw our frustration and made attempts to help us. However, eating breakfast in 3 different trips to the buffet was annoying. The males at the front desk could use some training in customer service, We requested an additional pillow to assist with a health condition and were met with a complaint about how everyone was asking for pillows. It made us uncomfortable, as it appeared that we were bothering him. Ultimately, housekeeping did provide us with the pillows and the young lady was very nice about it. This was our 6th trip to Switzerland and our 3rd trip to Interlaken. We would not stay here again and we would be more inclined to look for a small boutique style hotel.
6-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Orbitz guest review

6/10 Good

Good location but.......
Good location. Poor breakfast, uncomfortable beds, towels threadbare. Staff very good. Expensive
Edward, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel near restaurants and sbopping. Breakfast with some variety included with accomodation. The only thing is the airconditioning is not working.
Thelma, 1-night trip
Verified Expedia guest review

6/10 Good

Great location and spacious room. The breakfast had a good selection, was easy to use and the staff were friendly and prompt to bring coffee. The hotel though had a very ‘budget’ feel. One thin hard towel each, lumpy pillows, very tired hallways and stairs. This hotel is actually 3 separate buildings, we were in the Residence in the back which might be worse than the others. Also I was disappointed that their ‘free parking’ was limited to 10 spaces and the hotel probably has 80 rooms. So of course they were always full, especially since they are not monitored to be used just for guests. The people at the front desk smirked when I said it wasn’t fair to call to free parking “it is free it is just limited”. City parking is available very close by at 2 francs per hour, no cost between 7pm and 7am.
Elaine, 3-night trip
Verified Expedia guest review