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Mystique St Lucia by Royalton

Photo gallery for Mystique St Lucia by Royalton

Front of property
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Overview of Mystique St Lucia by Royalton

VIP Access
UNESCO Sustainable Travel Pledge

Mystique St Lucia by Royalton

4.0 star property
4-star beachfront resort with spa, near Reduit Beach

8.0/10 Very good

530 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is £321
Price available on 13/4/2023
Map
Reduit Beach, Gros Islet
Main amenities
  • 3 restaurants and 2 bars/lounges
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Breakfast available
  • Daily housekeeping
  • Fitness centre
  • Full-service spa
  • On the beach
  • Outdoor pool
  • Sauna
  • Steam room
Feel at home
  • Fridge
  • Garden
  • Premium TV channels
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Castries (SLU-George F. L. Charles) - 22 min drive
  • Vieux Fort (UVF-Hewanorra Intl.) - 98 min drive

Restaurants

  • Spinnakers Restaurant & Beach Bar - 3 min walk
  • Gros Islet Street Party - 5 min drive
  • KFC - 11 min walk
  • Frydays St. Lucia - 5 min drive
  • KeeBee's - 7 min walk
Map

About this property

Mystique St Lucia by Royalton

At Mystique St Lucia by Royalton, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. L'Epicure Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket resort include 2 bars/lounges, a poolside bar and a fitness centre. The helpful staff and bar get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 95 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Swim-up bar

What to do

  • On the beach
  • Golfing nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Concierge services
  • Dry cleaning/laundry services
  • Free pool cabanas
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 3 buildings/towers
  • An outdoor pool
  • Fitness centre
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Safe-deposit box at front desk
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Premium bedding
  • Turndown service

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

L'Epicure Restaurant – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mahi's Beach Restaurant – This beachfront seafood restaurant specialises in seafood and only serves lunch. Open daily.
The Mistral – On-site cocktail bar. Open daily.
Le Mirage – This bar is located by the pool. Happy hour is offered. Open daily.
Chic – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 15 for children
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
The use of drones is not permitted at this property.

Also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Frequently asked questions

Does Mystique St Lucia by Royalton offer free cancellation for a full refund?
Yes, Mystique St Lucia by Royalton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mystique St Lucia by Royalton?
As of 24 Mar 2023, prices found for a 1-night stay for 2 adults at Mystique St Lucia by Royalton on 13 Apr 2023 start from £321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mystique St Lucia by Royalton?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mystique St Lucia by Royalton?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Mystique St Lucia by Royalton?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mystique St Lucia by Royalton?
Yes, there's free self parking.
What are the check-in and check-out times at Mystique St Lucia by Royalton?
You can check in from 3:00 PM - 11:30 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).
What is there to do at Mystique St Lucia by Royalton and nearby?
Have fun with nearby activities such as zip-lining and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mystique St Lucia by Royalton also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mystique St Lucia by Royalton?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Mystique St Lucia by Royalton have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mystique St Lucia by Royalton like?
Mystique St Lucia by Royalton is located on the waterfront, a short 3-minute walk from Splash Island Water Park Saint Lucia and 2 minutes' walk from Reduit Beach. Travellers say that this resort is in a good location.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Disrepair
The hotel needs repairs. Electrical is in terrible condition. Lighting is poor. Facility needs a face lift. Disrepair
Raymond, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible stay
Would not recommend staying here. Booked the Premium Junior Suite, which said there would be an in-room safe, we got to the room and there was no safe, and we told the front desk on the first day, and it wasn't until our 3rd day on the trip we had a safe put in the room. There was rain during the trip, and the rain leaked into the room, our front door had cracks in it and wouldn't fully open, and on top of that there was water pressure issues throughout the trip, with 2 days of the trip not having any water from the sink / shower, and hundreds of ants both on the balcony and right outside the front door. Service was not good, requested same day laundry, and it took 2 days and us calling the laundry room to ask where the laundry was to have our clothes returned. Went to the pool on the second day and there were no towels available for 2 hours due to laundry issues. When I spoke to management about the issues with the room, they basically told me tough luck and didn't do anything to make things better. Will 100% not be staying here again.
Grant, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Rachael, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Jana, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The staff were very friendly and hospitable. The food and drinks were very good. The negatives were that we waited over an hour and a half pass checking time before we were able to get our room. We also had problems with the room in regards to the the low water pressure for the shower and the lack of hot water. However, both issues were resolved by the next day. Overall, the experience was nice. However, a bit more activities later at night would have made our stay even better.
Verified Expedia guest review

6/10 Good

We checked on December 13 2022 we were assigned a room in 3rd floor despite my mom being 82 years old, after bellman brought our luggage we were assaulted someone throw trash at the front door of our room went downstairs reception woman at front desk had an attitude towards me she didn’t seem to care I asked for room change she refused after coming back from dinner outside room had still trash had to call 20 times to reception so they could cleaned, after 2 days my mom fell in one of the pool stairs she got hurt bad also realized a woman there broke her entire foot in the bedroom stairs, hotel staff would not do anything about it , guest were very concerned about my mom health , the clean staff awful never left small towels didn’t clean room as supposed to be, on Monday wanted to hear my moms meal kitchen staff was refusing, my moms bracelet came loose when she fell never got replaced , only they put on in her wrist again , and fell again , beware of you lost your bracelet they charge 30$ us per night what a scam, also one day after coming back one of the housekeepers was in my room after cleaning it very suspicious , last day since I was driving. Rental the front tire had no air on it pretty sure was one of hotel staff , this hotel happened all this incidents , I almost fell on their stairs also the bridges on their pools very scary to walk , at the towel both no one was available ever , only good thing was the beach area view but seats not available ever never coming back
Verified Expedia guest review

6/10 Good

Staff were friendly and helpful, property was clean...... the food though 🙄😪😭.....
Josette, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Our first impressions were not great. Granted we were very early and we did not expect our room to be ready as it's a 3pm check in. BUT we were there and to make our stay more pleasant they could have put a priority on our room. I went at 2:30 to see if maybe our room was ready. They didn't ask who I was they just said NOPE! I was like so it doesn't matter we are holding to that 3pm check-in. But our room wasn't ready till 4pm. Not even ready by the check in time but an additional hour later. We wanted something to eat but the Mahi restaurant is supposed to open at 11. But it not one time ever opened before 12. The pool is clearly the focal point for most of these places and it was in total disrepair. Tiles missing cracks with weeds growing through. The bridge going over the pool was being held together with sticks and wishes. The beer during the say while your enjoying the pool was always running out and the windows to get beer were small. The tiki huts on the beach were limited and guests suck. Our room was very nice. The food was exceptional we loved everything.
Christophor, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Hotel incorrectly applied a £200 charge to my card. Hotel very unhelpful in resolving this so having to go through my bank to make a claim against them.
Verified Expedia guest review

6/10 Good

Wasn’t a 4 star hotel. Was very outdated
Verified Expedia guest review