Guests
All properties in Queretaro, Queretaro, Mexico

Plaza Camelinas Hotel

Family-friendly hotel in Downtown Queretaro with outdoor pool and restaurant

  • Free WiFi and free parking
From
£31

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  • Outdoor Pool
  • Outdoor Pool
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Av. 5 de Febrero, Queretaro, 76170, QRO, Mexico
8.4.Very good.
  • Al contar con sistemas obsoletos hacen la recepción muy lenta, me asignaron un cuarto…

    Mar 16, 2021

  • Friendly staff, hotel is nice and clean, good food at the restaurant

    Dec 9, 2020

See all 243 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Transport options
Quiet
Safe
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 182 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Health club

    For families

    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Television
    • Garden
    • Terrace

    What’s around

    • In Downtown Queretaro
    • Centro Histórico - 1-minute walk
    • Plaza Galerias Shopping Center - 8-minute walk
    • Plaza Santa Maria Bullring - 16-minute walk
    • HILVANA Shoe & Fashion Outlet - 17-minute walk
    • Santa Rosa de Viterbo Temple - 19-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe King
    • Deluxe Double Room
    • Executive Double Room
    • Executive King

    What’s around

    Landmarks

    • In Downtown Queretaro
    • Centro Histórico - 1-minute walk
    • Plaza Galerias Shopping Center - 8-minute walk
    • Plaza Santa Maria Bullring - 16-minute walk
    • HILVANA Shoe & Fashion Outlet - 17-minute walk
    • Santa Rosa de Viterbo Temple - 19-minute walk
    • Autonomous University of Queretaro - 19-minute walk
    • Cerro de Las Campanas National Park - 22-minute walk
    • Queretaro Cathedral - 23-minute walk
    • Church of Santo Domingo - 23-minute walk
    • Guerrero Garden - 25-minute walk

    Getting around

    • Queretaro, Queretaro (QRO-Queretaro Intl.) 27-min drive
    map
    See on map
    Av. 5 de Febrero, Queretaro, 76170, QRO, Mexico

    At a glance

    Hotel size

    • This hotel has 182 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free secured, covered on-site valet parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Outdoor pool
    • Children's pool
    • Health club
    • Playground on site
    • Golfing nearby

    Working away

    • 24-hour business centre
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter

    Facilities

    • Year Built – 1980
    • Lift
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Shower only
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Acuarelas – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

    Fees & policies

    Optional extras

    • Breakfast costs between MXN 184 and MXN 260 for adults, and MXN 130 and MXN 130 for children (approximately)

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    Policies

    Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Plaza Camelinas Hotel Queretaro
    • Plaza Camelinas Hotel Queretaro
    • Plaza Camelinas Hotel Hotel Queretaro
    • Plaza Camelinas Hotel
    • Plaza Camelinas Queretaro
    • Plaza Camelinas
    • Plaza Camelinas Hotel Hotel
    • Plaza Camelinas Hotel Queretaro
    • Plaza Camelinas Hotel Hotel Queretaro
    • Plaza Camelinas Hotel Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Plaza Camelinas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free valet parking.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, Acuarelas offers garden views. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include Monosabio (5-min walk), Sukiya (11-min walk) and La Estancia Argentina (12-min walk).
    • Plaza Camelinas Hotel has an outdoor pool and a health club, as well as a garden.
    8.4.Very good.
    • 10.0.Exceptional

      very good stay, very affordable and large pool

      jose, 1 night family trip, Aug 12, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Family time

      I have stay at plaza camelinas several times. Great place good price

      Jose m, 1 night family trip, Feb 21, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The breakfast buffet is diverse and great flavors, the personal attendant the tables are very professional and friendly.

      6 night business trip, Oct 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice, clean and convenient

      The hotel was easy to find, with an easy access, enough parking places. The reception staff very friendly and smiley. The pool and garden area are really pretty, it really invites you to sit and read there. The room was very clean, and comfortable, two very well made and comfortable beds. Although we were in a room which window face to the main street it was very very quiet, I’ll think, thank to a double glass, but I was really surprise about it, because when we arrived and check our room I thought it was going to be very noisy, but gratefully not. The hotel's location is very convenient, close enough to downtown, but also close enough to Juriquilla, the hotel is in the main street that comes from San Luis Potosi and goes to Mexico City; so it was easy to come and go wherever we were needing to go without any big trouble.

      Iniani, 1 night trip with friends, Sep 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Conectivity was a plus, not far from wherever you go in the city.

      Sergio, 2 night business trip, Aug 21, 2019

      Verified Orbitz guest review

    • 4.0.Fair

      50/50 chance of having a good experience

      So the hotel is decent. I came here for a wedding. Make sure you brush up on your spanish, only a few know basic english. I stayed for 3 nights, I booked a king bed through hotels.com. When I came to check in at 1pm, it was pretty seamless. When I got to my room, it was very old, a broken AC, and a standard size bed. That night I went to the front desk to ask them to switch my room because #1 I did not get the King Bed that I paid for and also because I was sweating in my room due to the broken AC unit. The man up front said I had 2 options. #1 he could send someone to fix my ac now, or #2 I can wait to switch my room the next day because they were completely booked. I chose #1. The mechanic could not fix my AC, he then said he could move me to another room (apparently they did have rooms open...) In my new room, it was more updated with a king size bed, better bathroom, and furniture. The AC was not fully blowing, but it was tolerable. The main problem here was they were doing renovations and construction across my room throughout the 3 days. Made it very difficult to sleep. Basically proceed with caution. It is the luck of the draw for rooms here. I probably wouldn't stay here again.

      Farhan, 3 night trip, Aug 8, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Were there for a wedding. Hotel on busy street but rooms set in a way you did not hear any traffic . Close to downtown . Breakfast buffet was delicious with many food options . Plenty of outdoor seating by pool. Would stay at hotel again

      cheryl, 3 night trip with friends, Aug 8, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      I liked the staff's ability to assist in providing me whatever I needed. I stayed at the hotel because my brother was getting married in the local area and the reception was held at the hotel and the location the guests stayed. The meal was delicious and the staff very responsive to our requirements. I was also impressed that someone checked to identify if we needed dry cleaning services prior to the wedding. They didn't speak english that well, but I understood what they were saying. Don't expect the majority of the front desk staff to understand english, but I always got what I needed. Would definitely stay at this hotel again.

      5 night family trip, Aug 7, 2019

      Verified Orbitz guest review

    • 8.0.Very good

      Stay in Queretaro

      Great place - a bit dated though.

      John, 2 night family trip, Apr 14, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Aceptable

      El hotel bonito, la habitación no me gusto, todo muy obscuro y medio viejo. Donde pague la reservación decía que el desayuno estaba incluido y al final no lo tenia, en fin

      Eunice, 1 night family trip, Sep 18, 2021

      Verified Hotels.com guest review

    See all 243 reviews