quite, clean, comfy, friendly staff. minimum outside noise, great water pressure and clean shower head (no rust or mold), comfy bed, clean sheets & towels. they were fully booked the week we were there and parking was a bit difficult with not enough parking spots but the staff was super helpful to help us get that sorted out quickly. the location of this is soooo perfect, its like 2 blocks away from universal studios parking garage. i like the hotel was tucked into a cul-de-sac. will 100% be making this top pick for hotel for universal vacations. too bad its already booked for my next trip :P