4/10 Fair
3 Nov 2024
The hotel, staff and breakfast are all good. I would have given the hotel a 4 or 5 overall rating but, I had prepaid on Expedia early on the day of arrival. On arrival I was asked to pay again as the reception staff said I hadn’t paid. Therefore I’ve now paid twice. After proving I’d paid twice they’ve said they will get a refund. I check out today but still no refund so I will have to chase after departure. All good apart from that but the room space is a bit tight. I would use KYRIAD again as have stayed before.
Martin
Martin, 2-night romance trip
Verified Expedia guest review