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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Hotel with spa, near Principality Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Indoor pool
Sauna, hot tub, steam room, body treatments, aromatherapy
Sauna, hot tub, steam room, body treatments, aromatherapy
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Television
The price is £76
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Separate bath and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Single Beds

Highlights

Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby
Novotel Cardiff Centre
Pool
Spa
Airport transfer
Pet-friendly
8.2 out of 10, Very good, (1003)
The price is £69
includes taxes & fees
8 Dec - 9 Dec
Novotel Cardiff Centre
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About the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD

What's nearby

  • St. David's - 8 min walk - 0.7 km
  • Cardiff International Arena - 11 min walk - 0.9 km
  • Cardiff Castle - 11 min walk - 1.0 km
  • Principality Stadium - 14 min walk - 1.2 km
  • Cardiff University - 17 min walk - 1.5 km

Getting around

  • Cardiff International Airport (CWL) - 30 min drive
  • Bristol International Airport (BRS) - 75 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Mercure Cardiff Holland House Hotel & Spa puts you in a great location, within a 15-minute walk of Cardiff Castle and Principality Stadium. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

English, French, Hungarian, Polish, Spanish

At a glance

Hotel size

  • 172 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (GBP 21.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 81
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 21.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM
  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?
Yes. Self-parking costs GBP 21.00 per day.
What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Mercure Cardiff Holland House Hotel & Spa?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain climbing and sailing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an on-site restaurant, Urban Bar & Kitchen.
Does Mercure Cardiff Holland House Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Cardiff Holland House Hotel & Spa like?
Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Cardiff Castle. Our travellers say that the local area is very central.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Yonas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Deqa, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service but a NO if you require parking
We had a good experience. Rook was clean and had all facilities, including iron and blow dryer. Stayed for 3 nights and for 2 days we got mini bar top up. Breakfast was ok but limited, no fried egg or cake type stuff. 3 nights costed me £63 for parking,if I knew this in time i would have booked a different hotel.
TUNJI EMMANUEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

very comfortable nice big rooms
tasha, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely place, good prices. Bar service was very slow. But the staff were nice. Room was clean simple and comfortable.
Dan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Charging £10 for the swimming pool when you charge is £21.00 for overnight parking and XYZ amount for the room is pretty poor... no water cups available at the spa reception.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sam, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Carys, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gavin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Had trouble getting into underground car- park after a long journey- shutter would not go up, tried ringing reception- no answer. Had to reverse out, drive round the front of the hotel, go into reception, who then manually opened shutter. Room good size, if a little chilly, put on the plug in heaters. Spotlessly clean. Unfortunately our room was next to the busy road, so noisy, could hear the lifts in use aswell. So not a great nights sleep. Will request a quieter room if we stay again. Reported the shower as was either burning hot or cold. On the positive , great location, friendly staff.
Joanne, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Darrell, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nikki, 1-night trip
Verified Hotels.com guest review

6/10 Good

Handy but needs some TLC
Disappointed when found room it was for disability; no shower enclosure/bath. Asked reception for change of room after being told nothing was available we were found another room which was a lot better. Found room very noisey from traffic and lift; we were on 12th floor. Breakfast was good with friendly staff serving. Parking onsite in secure basement was good; always disappointing when have to pay but seems the way of hotels these days. Good location for our requirements Theatre & Shopping. Hotel felt a bit tired and needed updating; sound proof windows etc. Didn't use Spa but looked nice.
SARA, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not bad. Good location.
Pretty impersonal check in. No real interaction. Did not acknowledge loyal programme or status of either myself or daughter.
Kevin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CHRISTOPHER, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff
Very helpful & friendly staff
Jacqueline, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Parking prices a joke
Disappointed by the front of house reception check in. Quite abrupt and asked about parking then a chip and pin put in my face….. £21 for parking outside Cardiff city. Obscene. 25% of the room rate basically.
John, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Room was dated . Double bed was 2 singles pushed together , very uncomfortable as the gap could be felt on back . Carpet needs a clean
Francesca, 1-night business trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM