The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property
Luxury hotel with spa, near Malioboro Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Meeting facility
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
  • Business centre
  • 8 meeting rooms
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
The price is £56
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed, Pool View (Legacy)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite, 1 King Bed with Sofa bed (Legendary)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Twin Room, 2 Single Beds (Legacy)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Room, 1 King Bed (Phoenix)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233

What's nearby

  • Malioboro Street - 1 min walk
  • Tugu Yogyakarta - 2 min walk
  • Malioboro Mall - 16 min walk
  • Taman Sari - 6 min drive
  • Gembira Loka Zoo - 6 min drive

Getting around

  • Yogyakarta (JOG-Adisucipto Intl.) - 21 min drive
  • Yogyakarta (YIA-New Yogyakarta Intl.) - 67 min drive
  • Yogyakarta Train Station - 19 min walk
  • Patukan Station - 20 min drive
  • Sentolo Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪House of Raminten - ‬7 min walk
  • ‪Roaster And Bear - ‬4 min walk
  • ‪Kebon Ndalem Jl Diponegoro - ‬3 min walk
  • ‪Tio Ciu Chinese Food & Sea Food - ‬2 min walk
  • ‪McDonald's - ‬6 min walk

About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

The Phoenix Hotel Yogyakarta - Handwritten Collection offers a fantastic location, putting you only steps from Malioboro Street. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff.

Languages

English, French, Indonesian

At a glance

Hotel size

  • 144 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 17
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Rafting nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1918
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Fees & policies

Refundable deposits

  • Deposit: IDR 300000 per accommodation, per day

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of IDR 550000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

Frequently asked questions

Does The Phoenix Hotel Yogyakarta - Handwritten Collection offer free cancellation for a full refund?
Yes, The Phoenix Hotel Yogyakarta - Handwritten Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Phoenix Hotel Yogyakarta - Handwritten Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Phoenix Hotel Yogyakarta - Handwritten Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Phoenix Hotel Yogyakarta - Handwritten Collection?
Yes, there's free self parking.
Is an airport shuttle service offered by The Phoenix Hotel Yogyakarta - Handwritten Collection?
Yes, an airport shuttle is available. The charge is IDR 550000 per vehicle one-way.
What are the check-in and check-out times at The Phoenix Hotel Yogyakarta - Handwritten Collection?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Phoenix Hotel Yogyakarta - Handwritten Collection and nearby?
Have fun during the warmer months with activities nearby such as rafting. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Phoenix Hotel Yogyakarta - Handwritten Collection also has a sauna and a steam room.
Are there restaurants at or near The Phoenix Hotel Yogyakarta - Handwritten Collection?
Yes, there's an on-site restaurant.
Does The Phoenix Hotel Yogyakarta - Handwritten Collection have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Phoenix Hotel Yogyakarta - Handwritten Collection like?
The Phoenix Hotel Yogyakarta - Handwritten Collection is in Central Yogyakarta, a short 1-minute walk from Malioboro Street and 2 minutes' walk from Tugu Yogyakarta.

The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

gabriele, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Lovely staff.
Ravindra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Past and Present
The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
2-night trip
Verified Hotels.com guest review

8/10 Very good

Typical and trandition
Xiaofeng, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hollie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ingrid, 3-night trip
Verified Expedia guest review

8/10 Very good

The Phoenix Hotel is beautiful and luxurious, with an open, airy feel and Asian art all over the place. The pool is very pleasant and well-used (including by my wife and me), and I also got a nice massage. Our room was nice, with a small deck overlooking the pool--though the hotel grounds are so extensive that it took a while to get there from the entry. The A/C and shower in our room worked well, but there was a problem with the shower pipes that created a loud noise and required periodically adjusting the knobs (sometimes in the middle of the night). The staff was over-the-top friendly, but the service itself was uneven. For example, the staff did not replace our towels and bath mats even after specific requests. (We took lots of showers due to the heat and humidity, so the towels needed replacing.) The included breakfast was extensive in a pretty setting, but the focus was on quantity over quality. One could find decent things to eat, though, whereas dinner was flat-out bad with slow service (though slow service seems common in Indonesia). We ate dinner at the hotel our first night and never again. We also were disappointed in the location. We thought we would like being near Malioboro St., but only visited it once and felt no need to go back. Instead, we went across town every night to an area with better restaurants. So although the Phoenix Hotel overall was very nice, we would probably try somewhere else if we ever went back to Yogyakarta.
Matthew, 6-night romance trip
Verified Expedia guest review

6/10 Good

Character and locale good, everything else lacking
Hotel had very nice common areas, gave the place alot of character. Location also good, near to the train station and a short car ride to Maliboro shopping street. Cleanliness in the room was quite poor. E.g. stains on the bed sheets and towels, towels were grey. Toilet lacked proper maintenance. Wobbly tiles, musky smell from the water when you turn on the shower, low water pressure in the toilet and shower. Service at the front desk and restaurant was slow. The language barrier made it hard to communicate. Concierge was not helpful and hard to reach. Spa was 3/5 in terms of size, aesthetic, and availability. Hard to believe it's a 5-star hotel. Stayed at another Yogya hotel 5min from Phoenix Hotel and that was a much more pleasant experience.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
Mark, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
Gustavo, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Very nice hotel, loved the pool, the restaurant and the quality of the rooms
Henry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Overall perfect hotel
Perfect location within walking distance of the train station and Malioboro Street. One of the best hotels I ever stayed at. Great breakfast buffet. Very helpful front desk. Well-equipped gym. Very reasonably priced great car and driver a the day of vising temples. I wouldn't know what to improve.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are polite and helpful. Beautiful heritage building.
Weng Keong, 5-night family trip
Verified Expedia guest review

8/10 Very good

Pros...beautiful and history hotel, nice and many breakfast choices, comfortable bed and most important the shower is running strong and hot, nice travel agent office at grd flr, mcd/kfc/many bank very near Cons....can hear people talking on next room, room size is small, balcony view to see barb wire, deco & f&f are aging, not near to malioboro street...when u finish the malioboro st. Advice to take grab....coz its far to walk back to hotel, very few western restaurant around
Ping Teng, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Kristian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful building, great location, fantastic food
We stayed here over Christmas, and the hotel was exactly what we were hoping. Beautiful building, a lovely comfortable room with good air-con, in a great location. The breakfast offering was particularly special - there were loads of options and food hygiene seemed good.
Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful historic building, lovely staff, very nice food (breakfast and dinner), lovely courtyard for dining & easy to get taxis etc.
Irene, 3-night trip
Verified Expedia guest review

8/10 Very good

Needs a refresh
Staff nice enough facilities probably need updating but old colonial style hotel which is is nice
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent and friendly staff.walking distance to malioboro plaza
DR KALIISVARAN RAJA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A, 1-night trip
Verified Expedia guest review

8/10 Very good

Classic style Some facility too old like tv, sanitary not good function
Parinya, 1-night trip
Verified Expedia guest review

8/10 Very good

Michelle, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unique historic gem in the heart of Jogja
Gorgeous historic hotel built in 1918. Helpful and nice staff, great food, excellent location, and beautiful architecture. Best place to stay in downtown Yogya.
Jonathan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We loved the look and architectural vibe of the hotel
Kim, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Istvan, 3-night trip
Verified Hotels.com guest review