Probably one of the worst hotels I’ve ever stayed in. I got there at 4am, exhausted after a really long day. I waited at the desk for someone for at least 20 minutes, ringing the bell and even calling the phone to bring someone to the front to check me in. When someone finally came out, she informed me she “canceled my room in (my) night audit” so the hotel was “fully booked”. After another 15 minutes, she calls someone who was obviously asleep in the hotel to come help me. Miraculously, they found me a room - which I finally got into at 4:45am. The elevator was broken to top it all off, and I was not on the ground floor. My shower had dirt and debris all over the floor of the tub, so I didn’t even feel comfortable taking a shower. I turned my heater on, only to smell something burning and a “change filter” error on it. The entire hotel smelled pretty badly of urine, and my room was no different. The prices for the rooms were hiked up due to an event nearby - so unbelievably not worth the price. I felt dirtier and more exhausted leaving than I did arriving. Hoping to get some sort of partial or full refund because this was one of the worst experiences I’ve ever had with a hotel.