Check-in was easy and the front desk was extremely helpful. We arrived early in the day thanks to flying in from the US overnight, and they had a room waiting for us. This allowed us to drop off our luggage and equilibrate a little before heading out into Athens. The front desk highlighted places we should visit, as well as sending us to a close store to trade out our US sim card for a Greek Cosmote sim card.
The room was on the smallish side, but had a wonderful balcony and was completely clean and modernized.
The area around the hotel was mixed; some areas seemed safe and clean, others a little dirty and iffy? Again, the front desk was helpful as they directed us which parts of town to visit and which to be wary of.
We were able to arrange transportation with their help as well, and it was once again excellent. Overall a very positive experience!