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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

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Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, memory-foam beds, individually decorated
Breakfast area
Breakfast area
In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Main amenities (4)

  • 24-hour fitness centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Bath or shower
  • Free self-parking
The current price is £125
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, memory-foam beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | 1 bedroom, memory-foam beds, individually decorated

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Memory foam bed
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, memory-foam beds, individually decorated

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, memory-foam beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(20 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, memory-foam beds, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, memory-foam beds, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.0 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, memory-foam beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is £107
includes taxes & fees
25 Jul - 26 Jul
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About the area

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 16 min walk - 1.4 km
  • Winchester Mystery House - 20 min walk - 1.7 km
  • PayPal Park - 4 min drive - 4.4 km
  • San Jose McEnery Convention Center - 5 min drive - 7.2 km
  • SAP Center at San Jose - 5 min drive - 3.7 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be a short five-minute drive from Santana Row Shopping Center and Winchester Mystery House. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Also, Santa Clara University and PayPal Park are a short five-minute drive away. Fellow travellers love the overall value and location.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 55 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This virtual service hotel offers 24-hour guest support by text or phone.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness centre
ROOM

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travellers love the hotel's prime location.

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The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Parking
Lobby
Education
Restaurant
Shopping
Furniture

What guests liked

  • Breakfast options were plentiful and of good quality with a variety of choices available. (11 reviews)
  • Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
  • The property's in-room jacuzzi tubs provided a relaxing spa-like experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

The stay was comfortable.
2-night trip

8/10

Gentleman at the front desk was very nice, as were all the virtual assistants. They were excellent accommodating me as I had to extend my stay twice. I was very comfortable staying there & felt safe.
1-night trip

10/10

Extremely clean and a great stay’
1-night trip

10/10

Clean and great service and stay
1-night trip

10/10

As expected
5-night trip

10/10

Perfect fit an overnight stay
1-night trip

10/10

Nice area , staffs are very friendly highly recommended
1-night trip

8/10

Nice room easy check in
1-night trip

10/10

Good staff and clean
3-night trip

10/10

Great place to stay
2-night trip

10/10

The hotel is very modern, very clean, the beds are extremely comfortable. The keyless door are amazing. The breakfast very had a lot of good options. Extremely satisfied with my stay.
1-night trip

10/10

Very nice place, great location
1-night trip

10/10

I had a excellent stay at the row!
1-night trip

10/10

Beautiful hotel, extremely clean and continental breakfast had fresh starbuks expresso
1-night trip

10/10

Great area
1-night trip

10/10

Super cute hotel, staff was really understanding and accommodating. I would definitely book again!
1-night trip

2/10

The air conditioner is very loud.
1-night trip

8/10

It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
3-night trip

2/10

Horrible customer service! The hotel hadn’t received my reservation. I will never recommend this hotel to anyone
1-night trip

8/10

Easy parking and a quick check-in
1-night trip

10/10

The staff was friendly and helpful. They were also very kind to my pets.
2-night trip

10/10

Nice and comfy 👌
1-night trip

6/10

very noisy. bed uncomfortable
2-night trip

10/10

Nice and quiet area
1-night trip

2/10

WORST hotel experience I have ever had! 24 years of traveling in my career and there was zero essence of hospitality at this “hotel” It is more of a motel… I take that back it’s more of a Hostel. Their idea of the front desk employee was the remote employee that was on the opposite of a computer monitor that was extremely unprofessional, was clearly not alone while trying to check me into my room as she kept looking over her shoulder and giggling with whomever was standing beside her while she was scanning my ID and CC to which I have no clue if the person next to her made note of since clearly they could see me but I could only see the fake background that replicated the hotel lobby. The entire check in process was a nightmare and the quality of the rooms were terrible! Rusted pipes and the towels were so filthy and stained and felt like sand paper and there was much more wrong with this hotel but I will just allow the photos to speak for themselves.
2-night trip