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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

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Photo gallery for The Row Hotel, BW Signature Collection

Welcome to our hotel, featuring a spacious lobby with a reception desk on the second floor, a large window offering a view of the outside, a comfortable seating area, and a decorative wall panel.
Enjoy a meal at the kitchen's buffet, featuring three serving stations and a variety of food options.
Hotel entrance with a glass door and stairs, set against a backdrop of a well-manicured lawn and decorative elements.
Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.
Relax in comfort with a large sectional sofa and matching armchairs, surrounded by a stylish coffee table and decorative artwork.
In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (4)

  • 24-hour fitness centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Bath or shower
  • Free self-parking
The current price is £127
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Relax in a spacious room with a large bed, a matching bench, and two bedside tables with lamps.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Relax in a cozy space with a comfortable sofa, desk, and flat-screen TV.

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Relax in comfort with a large bed, desk, and chair, surrounded by a stylish space with a bench and desk lamp.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, desk, and chair, surrounded by a stylish space with a bench and desk lamp.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(23 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Relax in comfort with a large bed, desk, and chair, surrounded by a stylish space with a bench and desk lamp.

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Memory foam bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Memory foam bed
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with white linens, a desk, and a flat-screen TV.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Memory foam bed
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking available
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includes taxes & fees
10 Aug - 11 Aug
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About the area

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 16 min walk - 1.4 km
  • Winchester Mystery House - 20 min walk - 1.7 km
  • PayPal Park - 4 min drive - 4.4 km
  • San Jose McEnery Convention Center - 5 min drive - 7.2 km
  • SAP Center at San Jose - 5 min drive - 3.7 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be a short five-minute drive from SAP Center at San Jose and Santana Row Shopping Center. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Also, Winchester Mystery House and Santa Clara University are a short five-minute drive away. Fellow travellers love the overall value and location.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 55 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This virtual service hotel offers 24-hour guest support by text or phone.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness centre
ROOM

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travellers love the hotel's prime location.

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The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Parking
Lobby
Education
Restaurant
Furniture
Shopping

What guests liked

  • Breakfast options were plentiful and of good quality with a variety of choices available. (11 reviews)
  • Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
  • The property's in-room jacuzzi tubs provided a relaxing spa-like experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

It was a great experience staying in this hotel. Location is very accessible to everything.
Crisea, 2-night trip

8/10 Good

Staff are friendly and the property is clean.
Marlyn, 2-night trip

10/10 Excellent

Great environment and the bed is super comfortable!
Jose, 2-night trip

10/10 Excellent

The property was clean and it was close to shops. Everyone who worked there was friendly and accommodating.
Susan, 1-night trip

10/10 Excellent

We had a great stay! The beds were comfortable, the room was clean, the amenities were great! We would stay again for sure!
Ann, 1-night trip

10/10 Excellent

Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
Jennifer, 1-night trip

10/10 Excellent

nice and clean
Nguyen D, 4-night trip

10/10 Excellent

Great place for the price. Will come back.
Cesar, 1-night trip

8/10 Good

Overall got was I payed for and was satisfied with what I got. Everything was clean and check in was no problem. I thought the new form of hotel keys and check in were cool. Going to take away some points because our bathroom lock didn’t work and some of the outlets didn’t work either.
Kayla, 2-night trip

6/10 Okay

The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
Maureen, 3-night trip

10/10 Excellent

The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
Anna Liza, 1-night trip

10/10 Excellent

Excellent stay!

Extremely clean and a great stay’
1-night trip

6/10 Okay

It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
Lucille, 1-night trip

10/10 Excellent

Clean and great service and stay
Jim, 1-night trip

8/10 Good

Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
Alan, 1-night trip

6/10 Okay

Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
Christina, 1-night trip

10/10 Excellent

Great
PO-CHIN, 4-night trip

10/10 Excellent

Perfect fit an overnight stay
Joanna, 1-night trip

8/10 Good

check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
Miguel IV, 1-night trip

10/10 Excellent

Such an easy process to check in and out of the hotel ! Thank you .
Monserrat, 1-night trip

10/10 Excellent

Nice
Minerva, 1-night trip

10/10 Excellent

Nice area , staffs are very friendly highly recommended
Thy, 1-night trip

10/10 Excellent

Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Karen, 1-night trip

10/10 Excellent

Great place to stay
Azin, 2-night trip

6/10 Okay

Centrally located; easy accessibility to freeways, etc. However, there is a lot of street/traffic noise. If I do stay there again, I prefer NOT to have an ADA room.
Melodie, 3-night trip