L'Impérial Palace features a casino and puts you a short five-minute drive from Lake Annecy. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or body scrubs. A bar/lounge, a health club and a fitness centre are other highlights at this Edwardian hotel. Fellow travellers love the helpful staff.
Languages
English, French
At a glance
Hotel size
104 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Train station pickup*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Ecotours nearby
Boat tours nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
Casino
Full-service spa
7 casino gaming tables
165 casino slot machines
Casino VIP room
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Edwardian architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Cristal Spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Dining
La Brasserie – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Le Riva – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Hip Bar – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 29 for adults and EUR 14 for children
Local area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that children under 12 years old are only admitted to the spa from 4 PM to 6 PM.
Also known as
l Imperial Palace Annecy
l`Imperial Palace Hotel Annecy
L'Impérial
L'Impérial Palace
L'Impérial Palace Annecy
L'Impérial Palace Hotel
L'Impérial Palace Hotel Annecy
L'Impérial Palace Hotel
L'Impérial Palace Annecy
L'Impérial Palace Hotel Annecy
Frequently asked questions
Does L'Impérial Palace offer free cancellation for a full refund?
Yes, L'Impérial Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at L'Impérial Palace?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at L'Impérial Palace?
Yes, there's free valet parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at L'Impérial Palace?
You can check in starting at 4 PM. Check-out time is noon.
Is there an on-site casino at L'Impérial Palace?
Yes, the 4844 square-foot casino features 165 slot machines and 7 gaming tables.
What is there to do at L'Impérial Palace and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for boat tours. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a sauna. L'Impérial Palace also has a steam room and a garden.
Are there restaurants at or near L'Impérial Palace?
Yes, there are 2 on-site restaurants, featuring French cuisine.
What's the area around L'Impérial Palace like?
L'Impérial Palace is a short 17-minute walk from Lake Annecy and 15 minutes' walk from Amours Bridge.
L'Impérial Palace Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Dec 2024
Serene location and exceptional experience.
A perfect location to relax and recharge. Beautiful surroundings with gentle walks along the lake. Hotel staff are all exceptional and professional. I’d like to return anytime of year.
Krysia
Krysia, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Jeffrey
Jeffrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Sandy
Sandy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
F Andrew
F Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Best hotel in annecy
Stunning hotel in a beautiful location.
Amazing food, staff, and very clean. Spa was amazing.
Luke
Luke, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Lovely stay. Would like to return.
Timothy
Timothy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
What more can be said than this hotel sits on the most beautiful lake in the world. Lake Annecy and this whole region is absolutely at the very top of my long list of great spots.
Frederick
Frederick, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
A must stay in Annecy!!!
We had wonderful stay at this gorgeous property and the staff was wonderful. A special mention to Marjorie in Reception! She was so friendly and so helpful and welcoming! Also Yann I believe who was working in the dining area was so gracious!!! We can't wait to go back!!!
Kevin
Kevin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
A bit slow getting our room ready but staff was helpful and friendly. Room was spacious and clean, with a nice bathroom. Breakfast was good with delicious pastries. Did not have dinner but food seemed a bit overpriced. Gorgeous piece of property and a short ride into the town center.
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Great hotel with great views and a great location.
Kendra
Kendra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
Every one was extremely helpful. The service was excellent
Colin
Colin, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
6 Sept 2024
My wife and I are absolutely in love with this place and the wonderful staff. We are planning to visit again. There was a big festival when we were in town and lots most everything was closed so we stayed in one day and it was the best! Food, spa, and relaxation. This place reminded us how silly it is to pick an Airbnb over a full service hotel. Nothing beats around the clock care and service. Big thank you to everyone at the hotel.
Manuel
Manuel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Wonderful hotel. Amazing views! Staff are very friendly and helpful. Thank you to Reception for organising balloons and a delicious cake for my daughter’s birthday. Will definitely be going back. I would say that service in the hip bar on the terrace could be slow sometimes. Staff don’t often make eye contact and concentrate more on refreshing tables even when not busy. This was frustrating. Unfortunately, there is a beach bar (Le pop) very close to the hotel which had very loud booming music which wasn't in keeping with the area. I think it was a special event. We had to keep our balcony doors closed on a beautiful sunny day. Other days were not too bad. We will check their website before we book next time. Overall a great stay.
Claire
Claire, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Beautiful place not far from the old Annecy. We had a beautiful room with a view on the lake and we highly recommend it. We also rented bikes from the hotel to bike around the entire lake. We will go back for sure. High five to Remy and Elise for their excellent service!
Valerie
Valerie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
david
david, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Beautiful location on the lake. Great breakfasts and excellent dinner restaurant. Friendly and efficient staff.
Craig
Craig, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Paul
Paul, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
Nice hotel, best location and friendly staff
Kathleen
Kathleen, 2-night trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
Great hotel
Very pleasant hotel with great views from our room
Complementary bottle of wine in the room and bottled water.
Dinner seevice was slow one of the evenings but there were a lot of people eating and too few waiting staff.
Alexander
Alexander, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Susan
Susan, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Expensive hotel. Top floor with portal window was disappointing although view was good. Don’t order food at the bar as it was mediocre at best.
kenneth
kenneth, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Excellent service and beautiful room.
Sandy
Sandy, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 Jul 2024
Beautiful location and grand old hotel, fantastic atmosphere in the town and well worth a visit.
Food at the hotel not great, enjoyed the local boulangerie more than the hotel food, and was far better value. People watching in the park was better than any hotel entertainment. Service generally ok.
Location is the biggest selling point