Having been to Cyprus many times, i find this hotel great for a relaxing place for families.
Very friendly atmosphere, can't comment on the food at this hotel as the main purpose for chosing the malama is for self catering (as we like to eat-out but have the option to make a snack)
Malama is located in a fairly quiet area, however there is a simple bus service to Protaras or Ayia Napa for lots of resturants, pubs, clubs, entertainment etc ...
Hotel staff have been working at the Malama for years, the service is friendly and good (consistently) i've been to the malama several times. Great pool area especially for young kids and lots of space.
Rooms are fairly basic, but clean and comfortable. Well air conditioned too :)