Placing you a short five-minute drive from Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the Hot tub makes for a relaxing end to the day. A fitness centre and a sauna are offered, and in-room conveniences at this Victorian hotel include fridges and microwaves. Fellow travellers say great things about the helpful staff and family-friendly amenities.
Languages
English
At a glance
Hotel size
233 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Barbecue grills
Travelling with children
Free children's club
Free water park access
Children's pool
Mini golf
Lazy river
Playground
Pool gate
Fence around the pool
What to do
Mini golf
Services
24-hour front desk
Tour/ticket assistance
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 2019
Picnic area
Terrace
Fireplace in reception
Fitness centre
An indoor pool
Free water park
Arcade/games room
Lazy river
Hot tub
Sauna
Water slide
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Victorian architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge
Freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes and utensils
Dishwasher
Ice maker
Dining table
Paper towels
More
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from March 03 to October 29
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville
Frequently asked questions
Does The Resort at Governor's Crossing offer free cancellation for a full refund?
Yes, The Resort at Governor's Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort at Governor's Crossing?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at The Resort at Governor's Crossing?
Sorry, pets aren't allowed.
Is parking offered on site at The Resort at Governor's Crossing?
Yes, there's free self parking.
What are the check-in and check-out times at The Resort at Governor's Crossing?
Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at The Resort at Governor's Crossing and nearby?
The Resort at Governor's Crossing has a lazy river, a sauna and a fitness centre, as well as an arcade and a picnic area.
Does The Resort at Governor's Crossing have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
The Resort at Governor's Crossing Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Clean amazing place to stay
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 Dec 2024
The room wasn’t very clean…. Stink bugs were everywhere and the door going to the balcony had cold air coming though it , had to put a blanket down at the bottom of the door to keep from getting cold in the room!!!! And the bunk beds were TERRIBLE
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Dustin
Dustin, 8-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Alisha
Alisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Shawn
Shawn, 8-night family trip
Verified Hotels.com guest review
6/10 Good
11 Dec 2024
Not the best
When we frist got to the room I called the front desk to request another room because it smelled like cigarettes. They placed me on hold and never came back. Everyone was tried from the long trip so instead of non stop complaining I just ran to Walmart and got 2 cans of fabreze. I sprayed the entire room before bed, when we got up, when we came back to the room, and every chance in between. By the time we checked out the cigarette smell was starting to go away. We stayed for 2 nights.
The room itself was a good size. We got a 2 bedroom condo. The kitchen was good and the washer and dryer where clean. The pool area was packed so we didn’t go. The arcade was small. The fitness room smelled horrible and had water on the floor. I couldn't even take a full step into the room because the smell was so bad.
All in all I've definitely seen worse but at the same time I won't be going back.
April
April, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Jamie
Jamie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Josh
Josh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Excellent for families, great location, and lots of activities for kids.
LANA
LANA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Great hotel and great value.
Great hotel and value for the price. I feel the rooms were slightly dated compared to other similar type properties in the area but I am sure they update them as they can.
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
Emilee
Emilee, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Excellent
Morgan
Morgan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Alisha
Alisha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Making memories 2024
Friendly staff, clean rooms and so much to do at the resort.
Samantha
Samantha, 2-night family trip
Verified Hotels.com guest review
6/10 Good
27 Oct 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Family friendly
It's a good price point for families on a budget.
Derik
Derik, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Solo trip in Tennessee
I planned a solo trip last month and made reservations with this hotel. I loved my stay here. The room was clean and tidy, the workers were welcoming, and I felt very comfortable. I will choose this hotel again when I plan another trip. I can’t wait to go back!
Andrea
Andrea, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Hidden Gem
This was a recommended place of stay for us last minute and it was the BEST recommendation ever !!!! We love everything about the place and we intend to make at least an annual trip here !!!
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Kyle
Kyle, 2-night family trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
Stink bug drama
It was nice to have my whole family in one room with plenty of space but we had a stink bug infestation. We had to go buggy bug spray to kill most and maintenance had to come multiple times to vacuum them up. Right upon the moment we stepped foot in the room, they were everywhere. If other hotels would’ve been available (nice safe hotels for my family that is) i would’ve booked somewhere else right away but nothing available. They would just tell me “it’s stink bug season and it’s really bad” but every one we met and other hotels we called to verify this information all don’t know what season they were talking about. Seems to be local to this hotel. Odd part was we went to multiple floors and other parts of hotel with no stink bugs present, except on the 4th floor, building 3000. Definitely will choose a different hotel next visit. Staff was nice, just not helpful, citing other issues for their hotels pest control issues.
Jorge
Jorge, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Fun for all
The hotel has it all. Indoor and outdoor waterparks. A mini arcade. 3 huge firepits in their beautifully landscaped yard. We visited at fall time and walked through a lit up pumpkin patch. They offer so many activities for kids. This is our 2nd stay and we love this place!