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AQUA Hotel Aquamarina & Spa

4.0 star property
Soak up sun by one of two pools or explore nearby beaches within walking distance.

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Photo gallery for AQUA Hotel Aquamarina & Spa

Indoor pool, outdoor pool, pool loungers
Front of property
Exterior
Exterior
Front of property
Nestled close to Santa Susanna Beach and Malgrat de Mar Beach, AQUA Hotel Aquamarina & Spa offers an upscale retreat with 2 poolside bars, a terrace, and shopping on site. Unwind at the Wellnes Spa or indulge in a massage. With activities like archery and volleyball plus high-speed WiFi throughout the hotel.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Electric vehicle charging point
  • Parking available
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool

For families (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Triple Room (3 adults )

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room (3 adults )

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room Single Use

View from room

Standard Double Room Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, Balcony (2 adults)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite, Balcony (2 adults)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (2 adults)

Junior Suite (2 adults) | Minibar, desk, soundproofing, iron/ironing board

Junior Suite (2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double Room Single Use, Pool View

View from room

Premium Double Room Single Use, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room (2 adults + 2 children)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (2 adults + 2 children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (2+2)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (2+2)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (2 adults and 1 child)

View from room

Premium Triple Room, Pool View (2 adults and 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Triple Room (3 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (3 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite Lumiere

Suite Lumiere | Terrace/patio

Suite Lumiere

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room (3 adults + 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (3 adults + 1 child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (3+1)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (3+1)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (2+2)

View from room

Premium Quadruple Room, Pool View (2+2)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (3+1)

View from room

Premium Quadruple Room, Pool View (3+1)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room Pool View

View from room

Premium Room Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room ( 2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room ( 2 adults and 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (4 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (3 adults)

View from room

Premium Triple Room, Pool View (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (4 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room (2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (2 adults and 1 child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Quadruple Room, Pool View (4 adults)

View from room

Premium Quadruple Room, Pool View (4 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carrer Pla de la Torre, 24, Santa Susanna, 08398

What's nearby

  • Santa Susanna Beach - 10 min walk
  • Levante Beach - 10 min walk
  • Pineda de Mar Beach - 3 min drive
  • Malgrat de Mar Beach - 11 min drive
  • Calella Beach - 16 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 36 min drive
  • Barcelona El Prat Airport (BCN) - 69 min drive
  • Pineda de Mar Station - 6 min drive
  • Santa Susanna Station - 8 min walk
  • Malgrat de Mar Station - 23 min walk

Restaurants

  • ‪Aloha - ‬4 min walk
  • ‪Kings Grand Café, Santa Susanna - ‬4 min walk
  • ‪Kalima Beach Club - ‬4 min walk
  • ‪Beertual Internacional - ‬12 min walk
  • ‪Restaurante la Maduixa - ‬12 min walk

About this property

AQUA Hotel Aquamarina & Spa

AQUA Hotel Aquamarina & Spa puts you within a 10-minute drive of Pineda de Mar Beach and Santa Susanna Beach. You can visit the spa to be pampered with sports massages, body wraps or manicures and pedicures, and Buffet Restaurant, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 poolside bars, an indoor pool and an outdoor pool. Fellow travellers love the helpful staff.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 545 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 15 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Off-site parking within 164 ft (EUR 9 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Basketball
  • Volleyball
  • Archery
  • Shopping
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Wellnes Spa (pago supl) has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Buffet Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Burger Club – This poolside restaurant serves lunch and dinner. A children's menu is available.
Il Veneziano – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
  • Safes in guest rooms can be used for EUR 4 per day

Renovations and closures

The property is closed between 2 November and 31 March.

Parking

  • Self-parking costs EUR 15 per day with in/out privileges
  • Parking is available nearby and costs EUR 9 per night (164 ft away)

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 12 per person, per day. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
  • Guests under 2 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HB-003862

Also known as

Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna

Frequently asked questions

Is AQUA Hotel Aquamarina & Spa currently open?

The property is closed between 2 November and 31 March.

Does AQUA Hotel Aquamarina & Spa offer free cancellation for a full refund?

Yes, AQUA Hotel Aquamarina & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at AQUA Hotel Aquamarina & Spa?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at AQUA Hotel Aquamarina & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at AQUA Hotel Aquamarina & Spa?

Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at AQUA Hotel Aquamarina & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at AQUA Hotel Aquamarina & Spa?

No, this hotel doesn't have a casino, but Gran Casino Costa Brava (16-min drive) is nearby.

What is there to do at AQUA Hotel Aquamarina & Spa and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation on-site includes basketball and volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. AQUA Hotel Aquamarina & Spa also has 2 poolside bars, 2 bars and a sauna, as well as a steam room, an arcade and a garden.

Are there restaurants at or near AQUA Hotel Aquamarina & Spa?

Yes, there are 3 on-site restaurants, featuring poolside dining.

Does AQUA Hotel Aquamarina & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around AQUA Hotel Aquamarina & Spa like?

AQUA Hotel Aquamarina & Spa is a short 8-minute walk from Santa Susanna Station and 10 minutes' walk from Santa Susanna Beach.

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AQUA Hotel Aquamarina & Spa Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

The hotel was in a good location. Very walkable.
KATHY, 2-night trip

8/10 Very good

Breakfast very busy, otherwise all good
Erik, 3-night trip

10/10 Exceptional

I loved everything about my stay..it was perfect in every way..nice food and service by everyone.. keep up the good work guys..
Anil, 3-night trip

4/10 Fair

No games room or pool access
I selected the hotel due to the facilities. Pool and games room. I have an 8 year old. The indoor pool was additional cost, ok, but then I couldn’t book. It was full! The games room was closed. Very frustrating
Bryan, 1-night trip

8/10 Very good

We had a great time at this property. The train station is close by as well as the beach. The service was impeccable. My only critique was the internet which is why I did not give 5 stars as it is spotty. However this is minor and we would definitely stay here again.
Vincent, 8-night trip

10/10 Exceptional

Very good food and cleanliness.
Aerina, 5-night trip

10/10 Exceptional

Great family trip!
Great time! Amazing location & we had a fabulous view of the pool!
ANITRA, 3-night trip

6/10 Good

Poor air condition in the whole hotel
Harris, 4-night trip

8/10 Very good

Nice hotel, restaurant is more like a school canteen, cleanliness can be improved.
Ivan, 2-night trip

8/10 Very good

Staff was great. Rooms could have been a bit cleaner
Keith, 2-night trip

8/10 Very good

Entertainment every night, hard working staff, recreation, comfortable. But charging to gym and spa ?
Paul, 10-night trip

8/10 Very good

Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.
Malgorzata, 3-night trip

8/10 Very good

Ensemble correct
ANTOINE, 7-night trip

6/10 Good

For me too many people and too less individualistic but price - performance was good! Just not my type of holiday with so many people ...
Patrick, 3-night trip

2/10 Poor

Horrible
My stay at the Aqua hotel was terrible, I booked a suite that was 400sq ft and because I decided to bring my daughter at the last minute they refused to let me stay in the suite that I booked and placed me in a tiny room that was 220sq ft that was cramped with four beds in it. Online the room I booked stated sleeps 3. I spent the first day of my trip going back and forth with management and customer service trying to get refunded and change hotels. It was a total nightmare
Shailah, 4-night trip

6/10 Good

Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable. The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.
Elizabeth, 2-night trip

6/10 Good

c
Max, 4-night trip

10/10 Exceptional

Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10
Marjorie, 3-night trip

8/10 Very good

good for young families
Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.
S A, 7-night trip

8/10 Very good

Nice and family friendly hotel
This is a modern and nice hotel. The staff is friendly and service minded. It’s clean. The food is good but the restaurant can be crowded. The hotel has a nice og fairly sized pool, but can be crowded. The have entertainment as dance, water polo which can be noisy. It’s popular among families, but Santa Susanna is a low costly area with camping spots which can attract groups of people that like to party and make noice. The pool area is small compared to the size of the hotel and can be crowded. It’s not far from the beach which is very nice. The beach is huge and you can be almost alone with only a few minutes walk. Santa Susanna is a quiet little town with not much to do, except sports like cycling, jogging or playing padel tennis.
Cato, 10-night trip

2/10 Poor

This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.
Kimmy, 4-night trip

8/10 Very good

We stayed here as part of our road trip through Spain. A family of two adults and two teenage kids. The hotel was easy to find via sat nav. You actually get to the hotel around the back where you can drop everyone and all the cases etc off easily with good access. There is free parking in an off road car park nearby or you can park across the road at a daily cost. The hotel is very clean and the staff were excellent, very helpful and polite. We were there in April so the pool was a bit too cold to use but that’s not the hotels fault. You can use the indoor one at a charge (worked out 40 euros for two hours for four of us with shower caps that had to be purchased and used). The hotel itself is nice and clean and well looked after. There was evening entertainment. We went half board. The hospitality staff were very helpful. Our daughter suffers from allergies and they were very helpful with selecting and even cooking her food separately which was very kind. The food was a bit repetitive from night to night but that’s quite a general thing we’ve found. Santa Susanna itself doesn’t have much going on. We found ourselves jumping in the car and driving 20mins to Lloret de mar. We also went to tossa de mar which was very pretty and to Blanes for the day. There are much nicer beaches at all these places and you don’t have to try and cross a train line to get to the beaches. That was our only gripe. Everything else was fine. There’s plenty of public transport around if you need it.
wayne, 5-night trip

4/10 Fair

The receptionist who assited me is not accommodating she have insisted that I need to present the identification of my husband and son and I told her I can drop by later as soon I have it, I just need to fix my things that is in mess from a long travel, so I just need the room key to fix all our things, the reservation is under my name so is not a big deal and the second I paid the room and I request for a parking view ( and she confirmed its parking view) but gave me a room that is needed to walk 2 kilometers / end part of the hotel, and I have hotel.com VIP access but he she insisted I have not the right to have a welcome drinks because I have a standard room only, ofcourse she will not offer a room upgrade( hotel.com VIP access) its pick season, but the next day I have requested if I can change our room with parking view but the manager gave me the choices only for 2 pax room with not good view near to street ground floor that anyone can see you if you are in balcony. I have paid for triple beds room and offered me a double bed(?) paid 268€ per night is a lot for such experiences in this hotel, not to recommend to anyone if your finding a four stars hotel try another hotel. bathroom faucets are with molds need to have a maintinance of the bathroom not worth of your money.
Mary Jean, 2-night trip

8/10 Very good

Todo muy bien, menos el spa Que había mucha gente y al ser pequeño era un poco agobiante. También destacar que no funcionaba la sauna. La comida muy bien
Cristina, 1-night trip

8/10 Very good

raquel, 2-night trip

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:00 PM