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Palazzo Firenze by Baglioni Hotels & Resorts

5.0 star property
Luxury hotel with restaurant, connected to a railway/underground station, near Historic Centre of Florence

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Firenze by Baglioni Hotels & Resorts

Property entrance
Terrace/patio
Meeting facility
Front of property – evening/night
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Car hire on-site
  • Reception fireplace
  • Front desk safe
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
The price is £277
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Deluxe)

Grand Room (Deluxe) | Minibar, in-room safe, individually decorated, individually furnished

Grand Room (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

Terrace/patio

Junior Suite, Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Family)

Junior Suite (Family) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (Family)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Florentine Suite)

Suite (Florentine Suite) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Florentine Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Santa Croce)

Royal Suite (Santa Croce) | Minibar, in-room safe, individually decorated, individually furnished

Royal Suite (Santa Croce)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (De Pepi Suite)

Minibar, in-room safe, individually decorated, individually furnished

Suite (De Pepi Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Da Verrazzano Suite)

Minibar, in-room safe, individually decorated, individually furnished

Suite (Da Verrazzano Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Bernini Palace
Free breakfast
Airport transfer
Pet-friendly
Parking available
9.6 out of 10, Exceptional, (1003)
The price is £221
includes taxes & fees
1 Dec - 2 Dec
Bernini Palace
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About the area

Map
Via Ghibellina 87, Florence, FI, 50122

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 9 min walk - 0.8 km
  • Cathedral of Santa Maria del Fiore - 9 min walk - 0.8 km
  • Ponte Vecchio - 11 min walk - 1.0 km

Getting around

  • Peretola Airport (FLR) - 33 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 20 min walk
  • Florence Campo di Marte Station - 20 min walk
  • Unità Tram Stop - 17 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 19 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Finisterrae - ‬2 min walk
  • ‪Pino's Sandwiches - ‬1 min walk
  • ‪Le Vespe Cafe - ‬1 min walk
  • ‪Koto Ramen - ‬1 min walk
  • ‪Off Hook - ‬2 min walk

About this property

Palazzo Firenze by Baglioni Hotels & Resorts

When you stay at Palazzo Firenze by Baglioni Hotels & Resorts, you'll be in a great location, within a short 10-minute walk of Historic Centre of Florence and Piazza della Signoria. For a bite to eat, guests can visit Guelfi e Ghibellini, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 45 per night)

Transfers

  • Airport shuttle from 6 AM to 1 AM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1700
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Guelfi e Ghibellini – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 39 for adults and EUR 39 for children
  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (return. Maximum occupancy 3)

Renovations and closures

The property is closed between 2 February and 13 May.

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per stay

Parking

  • Valet parking costs EUR 45 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Relais Hotel Santa Croce
Relais Santa Croce
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Relais Santa Croce Hotel
Baglioni Relais Santa Croce Florence
Relais Santa Croce by Baglioni Hotels
Palazzo Firenze by Baglioni Hotels & Resorts Hotel
Palazzo Firenze by Baglioni Hotels & Resorts Florence
Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence

Frequently asked questions

Is Palazzo Firenze by Baglioni Hotels & Resorts currently open?
The property is closed between 2 February and 13 May.
Does Palazzo Firenze by Baglioni Hotels & Resorts offer free cancellation for a full refund?
Yes, Palazzo Firenze by Baglioni Hotels & Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Firenze by Baglioni Hotels & Resorts?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palazzo Firenze by Baglioni Hotels & Resorts?
Yes. Valet parking costs EUR 45 per night.
Is an airport shuttle service offered by Palazzo Firenze by Baglioni Hotels & Resorts?
Yes, an airport shuttle is available from 6 AM to 1 AM on request. The charge is EUR 80 per vehicle return.
What are the check-in and check-out times at Palazzo Firenze by Baglioni Hotels & Resorts?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is 11:30 AM. Express check-in and contactless check-out are available.
What is there to do at Palazzo Firenze by Baglioni Hotels & Resorts and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes ecotours.
Are there restaurants at or near Palazzo Firenze by Baglioni Hotels & Resorts?
Yes, there's an on-site restaurant, Guelfi e Ghibellini.
What's the area around Palazzo Firenze by Baglioni Hotels & Resorts like?
Palazzo Firenze by Baglioni Hotels & Resorts is in Santa Croce, a short 1-minute walk from Historic Centre of Florence and 6 minutes' walk from Piazza della Signoria.

Palazzo Firenze by Baglioni Hotels & Resorts Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Dean, 2-night trip
Verified Hotels.com guest review

6/10 Good

Remarkable rudeness by Relais Santa Croce.
One evening my wife was listening to piano player in lobby for a few minutes while I took a business call. The doorman told her she could not sit and listen to the piano player because he was paid by the restaurant. So my wife was told she could not listen to the piano player in the lobby of the hotel we were paying thousands of dollars as guests. Remarkably rude. We will not be back.
kent, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is very close to the main attractions.Fine hotel facilities. The staff very friendly,genuine and profesional. Too bad nobody was able to bring the CANICULE under control. Fabulous trip for studying the big four RINASCIMIENTO founders:Brunelleshi,Massacio,Donatello and Ghiberti!
Dan, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Isabelle, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Spacious suites and super nice staff. Definitely would stay again if I come back.
seyed, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Phenomenal staff. Great place and very quiet and peaceful. Beautiful!
Ayman, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stacey, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.
james, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

There was absolutely nothing we did not like! Being able to live in a 15th century Palazzo for several days was wonderful. It was further suported by exceptional concierge experiences especially from Denisa & Anna's genuinely thoughtful and professional suggestions & uncompromisingly follow-through. Best experience ever and I have been to Italy more than 50 times at top hotels, but this was the absolutely the best experience ever. Your business model is greatly needed keep expanding.
Laurence, 3-night family trip
Verified Expedia guest review

6/10 Good

Staff were amazing. Location was great. However the ground floor is shared with a restaurant which is not part of the hotel & you’re ushered to the first floor to check in. It is a beautiful old building but it needs an interior design make over. The brown leather sofas everywhere & bare concrete floors in the hallways might be modern but they don’t look very nice. We upgraded to a suite which was spacious but disappointing.
Emiliano, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property and great staff!
Kenneth, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding lux. Hotel, in a great, convenient location, excellent, very friendly staff. I wish, however, they'ld get rid of CNN on the list of TV channels.
Charles, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel in every single way!! Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again.
Abdullah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Shlomo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful
William, 4-night romance trip
Verified Expedia guest review

6/10 Good

Terence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very, very helpful.
William, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The place was very good
sergei, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful property with an even better staff.
Stacy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful boutique hotel in Florence, very near Piazza Santa Croce. Walkable to all major areas of interest, but not in a jammed tourist area. Service of the reception/concierge staff was impeccable. They all really took the time to develop individual suggestions and solutions. Worth visiting again.
Frederick, 6-night family trip
Verified Expedia guest review

8/10 Very good

Great old palace conversion. Check in was great. Check out person was rude on the morning of 7/11… nice room, however, shower leaked, not enough body soap for two to take shower….needs more attention to detail
Richard, 2-night romance trip
Verified Expedia guest review

8/10 Very good

All staff were amazing especially Giulia in the restaurant area and the front desk staff. Thanks for making our stay so good.
Rosemary, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful quiet hotel with 24 rooms. Well located but at the edge of the Florence tourist craziness. Excellent service. Delicious breakfast. Try the mushrooms with the eggs!
Susan, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great staff and big spacious rooms
Amr, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about this hotel and the staff. It is a classy comfortable stay and the location was excellent. We never had to take a taxi for everything was in walking distance. It made our experience in Florence even more magical.
Ethan, 3-night romance trip
Verified Expedia guest review