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All properties in Shenzhen, China
All properties in Shenzhen, China

Kempinski Hotel Shenzhen China

5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054, China

Luxury hotel with indoor pool, connected to a shopping centre, near Happy Coast
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 881 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Pool
Great pool
Service
Fantastic service
Value
Fairly good value for money

Kempinski Hotel Shenzhen China

from £93
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds (Grand)
  • Premium Room, 2 Single Beds
  • Premium Room, 1 King Bed
  • Deluxe Room, 2 Single Beds (Executive)
  • Executive Suite (Salon)
  • Deluxe Suite
  • Deluxe Room, 1 King Bed (Executive)
  • Deluxe Room, 1 King Bed (Grand)

What’s around Kempinski Hotel Shenzhen China

Landmarks

  • In Nanshan
  • Happy Coast (29-minute walk)
  • Shenzhen University (36-minute walk)
  • Xin'an Nantou Ancient City - 2.6 mi / 4.2 km
  • Window of the World - 4.1 mi / 6.6 km
  • Splendid China Folk Village - 4.8 mi / 7.8 km
  • Happy Valley - 5.9 mi / 9.6 km
  • Shekou Ferry Terminal - 4.1 mi / 6.6 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 25-min drive
  • Hong Kong (HKG-Hong Kong Intl.) 43-min drive
  • Hong Kong Lok Ma Chau Station 11-min drive
  • Hong Kong Tin Shui Wai Station 14-min drive
  • Hong Kong Siu Hong Station 14-min drive
  • Houhai Station 5-min walk
  • Dengliang Station 16-min walk
  • Keyuan Station 21-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 384 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Lanai
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Dining

Seasons Restaurant – This restaurant serves breakfast, lunch and dinner.

Hai Tao Restaurant – This restaurant serves lunch and dinner.

Kempinski Hotel Shenzhen China’s small print

Also known as

  • Kempinski Hotel Shenzhen China
  • Kempinski Shenzhen China
  • Shenzhen Kempinski Hotel
  • Kempinski Shenzhen China
  • Kempinski Hotel Shenzhen China Hotel
  • Kempinski Hotel Shenzhen China Shenzhen
  • Kempinski Hotel Shenzhen China Hotel Shenzhen
  • Kempinski Hotel Shenzhen China Shenzhen
  • Kempinski Hotel Shenzhen China Hotel Shenzhen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 219.21 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 750 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 160 reviews

Exceptional 10.0
Hotel is beautifully. Staff exceptional. Food and dining were wonderful . Swimming pool excellent . Gym equipment little outdated . My room was a little noisy I could hear voices at night that was the only downside other than that an exceptional hotel
Leeann, nz2 night business trip
Very good 8.0
Great location for me to visit my factories. Hotel a little tired, could use a refresh
us7 night business trip
Good 6.0
服務比預期差
酒店員工大部分都是新人, 不太了解酒店內部的情況, 而且對深圳周邊環境也不太熟悉. 譬如要一個插頭也需要解釋一大輪, 來回了兩次才明白.
Wai Kwan, hk1 night romance trip
Very good 8.0
Easy location
The q for the check-in/out is not designed the best. Oftentimes you have people behind you getting service first and it's quite frustrating. Other than that the hotel is in good condition and a very convenient location.
usBusiness trip
Fair 4.0
Welcome was quite cold at the reception and the receptionist could not speak any good English. Room size was pretty big but feel a bit old fashion. We booked an executive room so we could get access to the executive lounge. The room is nice and big. They are very little choice and feel below average. Breakfast was quite disappointed too. We ordered egg Benedict with salmon and this was the worst we never had. The chef did not know how to cook it and went to get the small piece of salmon on the buffet. The other breakfast buffet was not great. I went a few weeks before at the Marriott hotel next to it and the standard and food is much nicer.
Olivier, hkRomance trip

Kempinski Hotel Shenzhen China

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