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All properties in Shenzhen, Guangdong, China

Kempinski Hotel Shenzhen China

Luxury hotel with indoor pool, connected to a shopping centre, near Happy Coast

  • Free WiFi and free parking
From
£102

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Kempinski Hotel Shenzhen China
  • Kempinski Hotel Shenzhen China
  • Indoor Pool
  • Deluxe Room, 2 Single Beds - Bathroom
  • Kempinski Hotel Shenzhen China
Kempinski Hotel Shenzhen China. Image 1 of 57.
1 / 57Kempinski Hotel Shenzhen China
Hai De San Dao Hou Hai Bin Rd, Shenzhen, 518054, Guangdong, China
8.0.Very good.
  • Nice hotel closed to subways station and surrounded by shopping mall. Very convenient and…

    Oct 10, 2018

  • Nice hotel. Check in was a little slow. Despite the hotel being non smoking people…

    Sep 20, 2018

See all 110 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 384 shared guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Nanshan
  • Happy Coast - 29-minute walk
  • Shenzhen University - 36-minute walk
  • Xin'an Nantou Ancient City - 2.6 mi / 4.2 km
  • Window of the World - 3.9 mi / 6.3 km
  • Shekou Ferry Terminal - 4.3 mi / 7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds (Grand)
  • Premium Room, 2 Single Beds
  • Premium Room, 1 King Bed
  • Executive Suite (Salon)
  • Deluxe Suite
  • Deluxe Room, 1 King Bed (Executive)
  • Deluxe Room, 1 King Bed (Grand)

Location

Hai De San Dao Hou Hai Bin Rd, Shenzhen, 518054, Guangdong, China
  • In Nanshan
  • Happy Coast - 29-minute walk
  • Shenzhen University - 36-minute walk

What’s around

Landmarks

  • In Nanshan
  • Happy Coast - 29-minute walk
  • Shenzhen University - 36-minute walk
  • Xin'an Nantou Ancient City - 2.6 mi / 4.2 km
  • Window of the World - 3.9 mi / 6.3 km
  • Shekou Ferry Terminal - 4.3 mi / 7 km
  • Shenzhen Safari Park - 7.6 mi / 12.3 km
  • Coco Park - 8 mi / 12.8 km
  • Shenzhen Convention and Exhibition Center - 8.9 mi / 14.3 km
  • Tin Shui Wai Park - 9.1 mi / 14.6 km
  • Mangrove Seashore Ecological Park - 3.6 mi / 5.8 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 37-min drive
  • Hong Kong International Airport (HKG) 29-min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) 89-min drive
  • Hong Kong Lok Ma Chau Station 11-min drive
  • Shenzhen Station 13-min drive
  • Hong Kong Tin Shui Wai Station 14-min drive
  • Houhai Station 5-min walk
  • Dengliang Station 16-min walk
  • Keyuan Station 21-min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 384 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Health club
  • Spa treatment room(s)
  • Sauna

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • German
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Lanai
  • Individually decorated

Freshen up

  • Private bathroom
  • Bath with shower
  • Rainfall showerhead
  • Hair dryer

Be entertained

  • TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Dining

Seasons Restaurant – This restaurant serves breakfast, lunch and dinner.

Hai Tao Restaurant – This restaurant serves lunch and dinner.

Small print

Also known as

  • Kempinski Hotel Shenzhen China
  • Kempinski Shenzhen China
  • Shenzhen Kempinski Hotel
  • Kempinski Shenzhen China
  • Kempinski Hotel Shenzhen China Hotel
  • Kempinski Hotel Shenzhen China Shenzhen
  • Kempinski Hotel Shenzhen China Hotel Shenzhen
  • Kempinski Hotel Shenzhen China Shenzhen
  • Kempinski Hotel Shenzhen China Hotel Shenzhen

Optional extras

Buffet breakfast is offered for an extra charge of CNY 219.21 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 750 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kempinski Hotel Shenzhen China does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an on-site restaurant, Seasons Restaurant. Nearby restaurants include Green Room (7-min walk), 味乐韩国料理 (2 mi) and Costa Coffee (2.1 mi).
  • Yes, an airport shuttle is available. The charge is CNY 750 per vehicle one-way.
  • Kempinski Hotel Shenzhen China has an indoor pool and a sauna, as well as a health club.
8.0.Very good.
  • 10.0.Exceptional

    Good hotel.

    Good hotel. Staff can speak English and happy to help.

    Pallage Thushara, 4 night business trip, Dec 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.

    Amy, 4 night family trip, Nov 3, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.

    Fairfair, 1 night trip with friends, Nov 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Front desk check in was very good Snow and Maxim were very nice thank you !

    Victoria, 2 night trip with friends, Oct 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location

    Excellent location. We have stayed for 4 nights . The room is big , service was good.

    4 night trip with friends, Oct 24, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Property was filthy, I had mold in the room and de

    6 night trip, Oct 23, 2019

    Verified Expedia guest review

  • 4.0.Fair

    No WiFi; staff, no English

    WiFi didn’t work. For someone on a business trip, that was very disappointing. Food was mediocre. Staff barely spoke English, which was fine but they could at least smile instead of walking away.

    4 night business trip, Oct 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I stay at the hotel regularly and it is always a fantastic experience. Rooms are nice, staff is friendly and food is great. I particularly like the central location with easy access to the metro. It is my go to hotel while in Shenzhen.

    Avi, 6 night business trip, Jul 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous lobby, lift are attractive. A lot of foods in morning is also nice. Of course helpfully and kind staff are nice.

    4 night business trip, Jun 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is beautifully. Staff exceptional. Food and dining were wonderful . Swimming pool excellent . Gym equipment little outdated . My room was a little noisy I could hear voices at night that was the only downside other than that an exceptional hotel

    Leeann, 2 night business trip, Mar 11, 2019

    Verified Hotels.com guest review

See all 110 reviews