Hilton Shenzhen Shekou Nanhai

Photo gallery for Hilton Shenzhen Shekou Nanhai

Primary image
Indoor pool, 2 outdoor pools, open 6:00 AM to 11:00 PM, pool umbrellas
Indoor pool, 2 outdoor pools, open 6:00 AM to 11:00 PM, pool umbrellas
Indoor pool, 2 outdoor pools, open 6:00 AM to 11:00 PM, pool umbrellas
King Presidential Suite With Lounge Access | View from room

Overview of Hilton Shenzhen Shekou Nanhai

Hilton Shenzhen Shekou Nanhai

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Sea World Culture and Art Center

9.0/10 Superb

761 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
1177 Wanghai Rd, Nanshan District, Shenzhen, Guangdong, 518067
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free ferry terminal shuttle
  • 24-hour health club
  • Outdoor tennis court
  • Steam room
  • Seasonal outdoor pool
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Nanshan

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 49 min drive
  • Hong Kong International Airport (HKG) - 51 min drive
  • Hong Kong Tin Shui Wai Station - 18 min drive
  • Hong Kong Siu Hong Station - 20 min drive
  • Hong Kong Lok Ma Chau Station - 20 min drive
  • Sea World Station - 7 min walk
  • Shuiwan Station - 15 min walk
  • Shekou Port Station - 16 min walk
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

About this property

Hilton Shenzhen Shekou Nanhai

5-star luxury hotel revitalised in 2017 and located in the heart of Nanshan
At Hilton Shenzhen Shekou Nanhai, you can look forward to a round-trip airport shuttle, a corner/local shop and a rooftop terrace. Treat yourself to a body scrub, aromatherapy or a massage at the on-site spa. The on-site buffet restaurant, OPEN, features pool views and brunch. Enjoy the 24-hour health club, as well as activities such as basketball. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a free ferry terminal shuttle and an outdoor tennis court
  • Limo/town car service, an electric car charging station and luggage storage
  • Guest reviews give top marks for the location
Room features
All 541 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Children's slippers, children's dinnerware and free infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 46-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 541 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Playground
  • Local/corner shop
  • Children's menu
  • Lifeguard on site

What to do

  • Basketball
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • 24 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 46-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

OPEN – This beachfront buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Kitchencraft – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Suixuan – This restaurant serves lunch and dinner. Open daily.
Eden Garden – This cocktail bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge – This beachfront restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CNY 40 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for CNY 40 per 24-hour period (rates may vary)
  • Breakfast costs between CNY 193.2 and CNY 193.2 for adults, and CNY 0 and CNY 193.2 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Renovations and closures

The following facilities will be closed during November, December, January, February and March:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for CNY 268.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • The seasonal pool is open from April to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Nanhai
Hilton Nanhai Hotel
Hilton Nanhai Hotel Shenzhen Shekou
Hilton Shenzhen Shekou
Hilton Shenzhen Shekou Nanhai
Shenzhen Shekou Hilton
Hilton Shenzhen Shekou Nanhai Hotel
Hilton Shenzhen Shekou Nanhai Hotel
Hilton Shenzhen Shekou Nanhai Shenzhen
Hilton Shenzhen Shekou Nanhai Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Shekou Nanhai offer free cancellation for a full refund?
Yes, Hilton Shenzhen Shekou Nanhai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Shenzhen Shekou Nanhai?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Hilton Shenzhen Shekou Nanhai on 8 Oct 2022 start from £125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Shenzhen Shekou Nanhai?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hilton Shenzhen Shekou Nanhai?
Yes, there are 2 outdoor pools and an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Hilton Shenzhen Shekou Nanhai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hilton Shenzhen Shekou Nanhai?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Hilton Shenzhen Shekou Nanhai?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
What are the check-in and check-out times at Hilton Shenzhen Shekou Nanhai?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hilton Shenzhen Shekou Nanhai and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hilton Shenzhen Shekou Nanhai also has an indoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Hilton Shenzhen Shekou Nanhai?
Yes, OPEN offers al fresco dining and garden views. Nearby restaurants include The Terrace (5-min walk), X-Ta-Sea Sports Bar & Restaurant (9-min walk) and Kabir's (10-min walk).
What's the area around Hilton Shenzhen Shekou Nanhai like?
Hilton Shenzhen Shekou Nanhai is a short 7-minute walk from Sea World Station and 10 minutes' walk from Shekou Ferry Terminal. Travellers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

JOSHUA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vernon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Devreaux, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous Shenzhen Staycation
We’ll be back again to enjoy the super comfy room, the gorgeous balcony, the lovely bathtub and the luxurious room service. The staff are all very friendly too. If you stay in the Nanhai Wing, be sure to venture over to the pool at the main building for lounging.
3-night trip
Verified Hotels.com guest review

8/10 Very good

nice view and comfort bed
1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review