Situated by the ocean, Silkari Lagoons Port Douglas is a great choice for a stay in Port Douglas. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. There are 6 outdoor pools, a terrace and in-room conveniences such as fridges and microwaves. Fellow travellers say great things about the pool and helpful staff.
Languages
Chinese (Mandarin), English, Korean
At a glance
Property size
123 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
6 outdoor pools
Fence around the pool
Sunloungers
Internet
Free WiFi
Parking and transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Family friendly
Babysitting (surcharge)
Pool toys
Kitchenette
Fridge (full size)
Microwave
Freezer
Coffee/tea maker
Electric kettle
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Hairdryer
Slippers
Entertainment
30-inch flat-screen TV with cable service
TV in a common area
Outdoor areas
Terrace
Decking or patio
Barbecue
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Laundry detergent
Comfort
Air conditioning
Ceiling fan
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Thin carpet in room
Tile flooring in room
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Local maps
Guidebooks/recommendations
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Location highlights
Near the ocean
Things to do
Bike hire on site
Hiking/biking trails nearby
Horse riding nearby
Sailing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
123 rooms
3 floors
Access via exterior cooridors
Connecting/adjoining rooms avaliable
Fees & policies
Refundable deposits
Deposit: AUD 75 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of AUD 41 per person (one way)
Local area shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 2 and 11 costs AUD 20.50 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Oaks Lagoons
Oaks Lagoons Hotel
Oaks Lagoons Hotel Port Douglas
Oaks Lagoons Port Douglas
Oaks Lagoons Apartment Port Douglas
Oaks Lagoons Apartment
Oaks Lagoons
Silkari Lagoons Port Douglas Aparthotel
Silkari Lagoons Port Douglas Port Douglas
Silkari Lagoons Port Douglas Aparthotel Port Douglas
Frequently asked questions
Does Silkari Lagoons Port Douglas offer free cancellation for a full refund?
Yes, Silkari Lagoons Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Silkari Lagoons Port Douglas?
Yes, there are 6 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Silkari Lagoons Port Douglas?
Sorry, pets aren't allowed.
Is parking offered on site at Silkari Lagoons Port Douglas?
Yes, there's free self parking.
Is an airport shuttle service offered by Silkari Lagoons Port Douglas?
Yes, an airport shuttle is available. The charge is AUD 41 per person one way.
What are the check-in and check-out times at Silkari Lagoons Port Douglas?
Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Silkari Lagoons Port Douglas and nearby?
Have fun with nearby activities such as hiking, horse riding and sailing. Enjoy a swim in one of the 6 outdoor swimming pools or use the aparthotel's other amenities, which include a picnic area and a garden.
Does Silkari Lagoons Port Douglas have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and a coffee maker.
Does Silkari Lagoons Port Douglas have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Silkari Lagoons Port Douglas like?
Silkari Lagoons Port Douglas is a short 12-minute walk from Four Mile Beach and 7 minutes' walk from Four Mile Beach Park. Travellers say that the aparthotel is in a great location.
Silkari Lagoons Port Douglas Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Dec 2024
Silkari Lagoons
Very helpful staff (esp.Jen). Clean, tidy, great location and the swim up pool rooms are great.
Christine
Christine, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Leah
Leah, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Lovely holiday spot
We have stayed here many times now and love staying here. The room location we had this time was our favourite but we still loved our stay.
We always stay in a 3 bedroom lagoon swimout due to the easy access to the pool and parking.
Lorelle
Lorelle, 8-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
We had a swim out room which was great
Nicholas Paul Alexander
Nicholas Paul Alexander, 5-night family trip
Verified Wotif guest review
10/10 Exceptional
16 Oct 2024
Swim out pool room was the winner for us! We will be back
natalie
natalie, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
14 Oct 2024
Great, chilled family holiday, Dual key configuration, with direct access to the pool was a game changer for a family of 5! Kids absolutely loved being able to access the pool so much.
Neil
Neil, 5-night family trip
Verified Lastminute guest review
8/10 Very good
10 Oct 2024
Stay was fine, the spa was not functioning which was disappointing and a reason we chose your resort
Justin
Justin, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
10 Oct 2024
Loved the swim out rooms.
Julie
Julie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2024
Loved this resort! Fantastic staff! Great room layout!
Emily @ front desk went out of her way to help us out after our original booking at another resort was lost & they were fully booked. She was so kind to find us a room very last minute & assist me with the booking process. She also advised us on a restaurant option for the evening &, WOW was she right! It was the best meal we had all trip @ IRONBAR in the main street.
The room was fantastic! It was a dual layout with a main entry between 2 rooms for families. Our teenage daughters were on one side & my husband & I on the other. Quite large rooms with a spa balcony overlooking 1 of the 6 pools on the site.
Hayley
Hayley, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
29 Sept 2024
Larissa
Larissa, 1-night trip
Verified Wotif guest review
10/10 Exceptional
28 Sept 2024
Catriona
Catriona, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Sept 2024
Nice clean spacious apartment
jas
jas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Love it I will stay again
Michelle
Michelle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
Awesome location
Jarad Taylor
Jarad Taylor, 5-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sept 2024
Balcony spa
Simon
Simon, 2-night trip
Verified Wotif guest review
10/10 Exceptional
21 Sept 2024
Excellent service. Knowledgeable and very helpful staff. All you need is ask them.
David
David, 7-night romance trip
Verified Wotif guest review
6/10 Good
19 Sept 2024
Microwave was inoperable as it had the wrong plate. Didn’t get replaced despite bringing it to receptions attention.
Fridge froze everything solid despite being on lowest setting. Ruined our fruit & veg, drinks and dairy products.
Gary
Gary, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
The pool and BBQ was in good condition, the room could use some touch up eg cracks in walls old shower doors, it will be nice in there empty out the bins or at least supply bin liners and toilet paper 1 1/2 rolls is not enough for 4 nights especially if you are travelling with 2 or 4 people
Otherwise I would come back
Lisa
Lisa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Lovely property and surroundings
Glenda
Glenda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
Swim out always lovely . Apartment was very clean and updated. Quiet and peaceful . Love using the bbq area. Staff are polite and helpful .
Dianne
Dianne, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
6 Sept 2024
Would highly recommend Silkari Lagoons Resort.
Beautiful location, clean and walking distance to the beach.
Kerry
Kerry, 2-night trip
Verified Wotif guest review
10/10 Exceptional
4 Sept 2024
Lovely stay
Ian
Ian, 2-night trip
Verified Wotif guest review
8/10 Very good
31 Aug 2024
Lovely property, loved the swim up pool and the pool and garden and bbq area. Location was lovely too.
Susie
Susie, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
The staff were only too happy to go out of their way to make our stay as comfortable as possible! A delight to stay!
Maria
Maria, 13-night family trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
Toilet wasn’t clean when we got there but they stamped the the toilet paper and didn’t clean the bowl ,sheets had black stains on them we were there for 3 days and cleaners never came once to change sheets or bring new towels. Pretty disappointing.