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1 room, 2 adults

Palace Downtown

5-star5 stars
Mohammed Bin Rashid BoulevardDowntown Dubai ,PO Box 9770, Dubai9770United Arab Emirates

Luxury hotel with spa, near Dubai Fountain
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.4
Food
Delicious food
Comfort
Very comfortable
Room
Great room
Value for money
Value for money could be better
311See all 311 Hotels.com reviews
From 3,263 reviewsTripAdvisor Traveller Rating

Palace Downtown

from £354
  • Deluxe Room, Lake View
  • Diplomatic Suite, Lake View
  • Deluxe Room, View (Fountain View)
  • Suite (Palace Fountain View)
  • Palace Suite Lake View
  • Junior Suite, Lake View
  • Palace Room Fountain View
  • Royal Suite

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Shopping centre shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Personal motorised watercraft on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby
Working away
  • Business centre
  • Conference space size (feet) -
  • Conference space size (meters) -
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Built in
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Personal motorised watercraft on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Palace Downtown’s small print

Also known as

  • Palace Downtown Dubai Hotel
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Dubai
  • The Palace The Old Town Hotel Dubai
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace Old Town Hotel Dubai
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel
  • The Palace Old Town Hotel Dubai

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Deposit: AED 500 per night

Optional extras

Breakfast is offered for an extra charge of AED 150 per person (approximately)

Area shuttle and shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Palace Downtown

Top spots nearby

Recommended by this property

  • Dubai Fountain (3-minute walk)
  • Burj Khalifa (5-minute walk)
  • Dubai Mall (8-minute walk)
  • Dubai International Convention and Exhibition Centre (33-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) 21-min drive
  • Sharjah (SHJ-Sharjah Intl.) 36-min drive
  • Dubai (DWC-Al Maktoum Intl.) 46-min drive
  • Free valet parking
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 311 reviews

Palace Downtown
Very Good8.0
Back at this beautiful property
Fantastic location, lovely staff, good service. Rooms could be better for the price but the location and the view convince you of the high prices!
Salar, gb3 night trip
Palace Downtown
Exceptional10.0
Family Stay
Perfect location. Great view of the fountain show. The room was large and comfortable for the 4 of us. We will stay here again.
Wendy, gb1 night family trip
Palace Downtown
Very Good8.0
Good stay
excellent one night stay
KHALID, gb1 night business trip
Palace Downtown
Exceptional10.0
Best of the Address Hotels
Awesome!!!
MELANIE, gb2 night family trip
Palace Downtown
Fair4.0
Good view of fountain
Hotel was excellent, however the shower tiles became very slippery when wet, we had an accident that resulted in injury & all we got was an apology
A Traveller, gb3 night romance trip

See all reviews

Palace Downtown

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