Holiday Inn Express & Suites Zapata, an IHG Hotel offers a warm welcome with a free breakfast buffet and 24-hour gym. Relax by the outdoor pool or stay connected with in-room WiFi and the 24-hour business center. Previous guests appreciate the multilingual staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Gym
Non-smoking
Free breakfast
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
24-hour fitness centre
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Front desk safe
Self-serve laundry
Meeting room
Multilingual staff
Concierge services
Feel at home (6)
Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is £76
£76
includes taxes & fees
17 Jul - 18 Jul
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Room, 1 King Bed, Lake View
Standard Room, 1 King Bed, Lake View
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Partial lake view
Sleeps 5
2 Queen Beds
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Sofa bed
Sleeps 5
2 Queen Beds
View all photos for Standard Room
Standard Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Sleeps 2
1 King Bed OR 1 Queen Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Sofa bed
Partial lake view
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
Sleeps 5
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible (Mobility)
Suite, 1 King Bed, Accessible (Mobility)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Sofa bed
Partial lake view
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Jetted Tub
Holiday Inn Express & Suites Zapata by IHG is a great choice for a stay in Zapata. You can go for a morning swim at the outdoor pool, and visit the 24-hour fitness centre for a workout.
Languages
English, Spanish
At a glance
DONE
Hotel size
70 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Barbecue grills
What to do
Golfing nearby
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Picnic area
24-hour fitness centre
An outdoor pool
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Holiday Inn Express Hotel Zapata
Holiday Inn Express Zapata
Holiday Inn Express Zapata Hotel
Holiday Inn Express Suites Zapata
Frequently asked questions
Does Holiday Inn Express & Suites Zapata by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Zapata by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Zapata by IHG?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Zapata by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Zapata by IHG?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Zapata by IHG?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Express & Suites Zapata by IHG and nearby?
Holiday Inn Express & Suites Zapata by IHG has an outdoor pool and a 24-hour fitness centre, as well as a picnic area.
What's the area around Holiday Inn Express & Suites Zapata by IHG like?
Holiday Inn Express & Suites Zapata by IHG is a short 19-minute walk from Romeo T. Flores Park and 19 minutes' walk from Los Ebanos Golf Course.
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Holiday Inn Express & Suites Zapata by IHG Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Shower
Reviews
10/10 Exceptional
9 Mar 2025
Very clean and friendly
Tori
Tori, 2-night trip
8/10 Very good
17 Feb 2025
Fishing trip to San Ygnacio.
Average room, hot breakfast.
Miguel
Miguel, 1-night trip
2/10 Poor
7 Jul 2025
Bad attitude service
I had to kill roaches and chase around bed bugs of sheets smelly wet rooms and grey tape in flooring and wet humid floors asked for 1st floor room bad attitude because elevator was broken
Marvin
Marvin, 1-night trip
10/10 Exceptional
21 Jan 2025
Everything was excellent from the parking lot to the customer service.
ENRIQUE
ENRIQUE, 2-night trip
10/10 Exceptional
13 Jan 2025
Staff was welcoming and courteous. The facility was clean and comfortable. Breakfast was hot, varied, and ready to go on time!
Jose
Jose, 1-night trip
10/10 Exceptional
1 Jan 2025
Safe, and convenient
Valentin
Valentin, 2-night trip
8/10 Very good
29 Apr 2025
Better customer service needed !!
The stay was fine however when I arrived there was no one at the front desk therefore it took quite long for us to get checked in. I had been driving for a while so I just needed to check in so I cold shower n change for my family event!!
Verified traveller
1-night trip
8/10 Very good
11 May 2025
The felt dirty and smelled Bad !! It had NO telephone in room !!!! How are you supposed to call front desk and personal calls .. Not Expectable !! So very Bad experience at this Hotel !!!
Margarita
Margarita, 1-night trip
10/10 Exceptional
7 Apr 2024
It was bery accessible to everything and staff was very helpful.
Lydia
Lydia, 1-night trip
8/10 Very good
19 Feb 2023
Near restaurants. Probably the best hotel in town.
Steven
Steven, 1-night trip
8/10 Very good
23 Oct 2024
Clean
Adan
Adan, 1-night trip
8/10 Very good
17 Jan 2025
Every thing was ok but there was a lot of noise on the hallway
Normaries
Normaries, 1-night trip
8/10 Very good
7 Mar 2023
Breakfast omelette was great!
Edna
Edna, 1-night trip
8/10 Very good
12 May 2024
Gave four stars only because the a/c was loud, other than that it was nice kids loved the stay and the pool. Everyone was very friendly. I will keep staying when traveling here.
Martin
Martin, 1-night trip
6/10 Good
9 Mar 2025
There was no ventilation in bathroom … room was non smoking but didn’t smell clean at all …. Table furniture very dusty … drain in bathroom needs to be cleaned out had bad odor …
Luis
Luis, 2-night trip
8/10 Very good
28 Sept 2024
Rooms are clean only bad experience they had roaches.
ramiro
ramiro, 1-night trip
8/10 Very good
16 Apr 2024
Overall a nice hotel at reasonable prices. Only complaint is that a suite should have sofa, not a table, and laundry was out of order.
Russell
Russell, 1-night trip
8/10 Very good
16 May 2024
It was overall a great night sleep and staff was great only thing it had a little dingy feeling stains in carpet etc... but i will return.
David
David, 1-night trip
10/10 Exceptional
9 May 2023
The room was so nice and clean. The shower was awesome. I LOVED the pool. It was an overall good stay
Jackie
Jackie, 1-night trip
10/10 Exceptional
18 Mar 2023
Fast and easy check in
Cynthia
Cynthia, 1-night trip
6/10 Good
10 Dec 2024
No comment
Reynol
Reynol, 1-night trip
10/10 Exceptional
29 Apr 2023
Clean and quiet
Chris
Chris, 1-night trip
10/10 Exceptional
5 Jun 2023
I’ve stayed here for a week every year for the past 6 years. Staff is very nice. Have never had issues!
Adela
Adela, 3-night trip
6/10 Good
22 Dec 2022
Rooms are old need remodeling
Luis
8/10 Very good
4 Jul 2022
weekend in Zapata
The room was reasonably clean. The towels were not completely dry. We only stayed one night, so it was not a big deal. I also reserved a room with a King bed, but our room only had a Queen bed. The breakfast was good. A lot of choices including hot food.