Overall, our stay was wonderful. Staff are a great treasure to the property. Room was clean, spacious with a nice decoration placed in the room for our anniversary and a delicious cake, special thanks to Melisa and Abader from G.R and Kirollos from H.K. Food was so delicious with a wide range of selections everyday. The restaurant staff and chefs were so nice, very welcoming and hospitable, so attentive to our needs especially chef Medhat and other chefs. We had a lot of problems with the internet connection but thanks to G.R & I.T team they changed our room and the internet became a bit better than before. The other negative thing about the service is the quantity supply of water bottles in the room. We were limited to 2 bottles per person for the entire day, which is not enough consumption. we hope this thing can be considered for a future visit. Lastly, the entertainment program can be modified to include a different variety other than just the singer and DJ every night. At the end, thanks to everyone who helped us and made our stay an amazing one.
Regards,
Mr & Mrs Lewiz