Step into iStay Hotel Ciudad Juarez, a vibrant retreat in the heart of Ciudad Juarez. Indulge in on-site shopping, unwind with a spa treatment or cocktail at the bar, and stay connected with free WiFi. With an indoor pool and gym to keep you active, this hotel offers convenience and relaxation.
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
What's nearby
Plaza de las Americas - 3 min walk - 0.3 km
Paso del Norte Cultural Center - 12 min walk - 1.0 km
Benito Juárez Olympic Stadium - 4 min drive - 3.5 km
Paso del Norte International Bridge - 4 min drive - 4.2 km
American Consulate - 10 min drive - 8.8 km
Getting around
Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 24 min drive
El Paso International Airport (ELP) - 25 min drive
El Paso Union Depot - 18 min drive
Restaurants
Gorditas Doña Tota - 7 min walk
Italia Forno Ristorante - 4 min walk
Wendy's - 6 min walk
Kinsui - 5 min walk
Crisostomo - 5 min walk
About this property
iStay Hotel Ciudad Juarez
At iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can indulge in manicures and pedicures, and iStay Delicious serves breakfast. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
146 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Babysitting services
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
Conference space (825397 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch plasma TV
Premium cable channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
IStay Delicious – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: MXN 25 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 120 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez
Frequently asked questions
Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?
Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at iStay Hotel Ciudad Juarez?
Yes, there's an indoor pool.
Are pets allowed at iStay Hotel Ciudad Juarez?
Sorry, pets aren't allowed.
Is parking offered on site at iStay Hotel Ciudad Juarez?
Yes, there's free self parking.
What are the check-in and check-out times at iStay Hotel Ciudad Juarez?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 1 PM.
Is there an on-site casino at iStay Hotel Ciudad Juarez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.
What is there to do at iStay Hotel Ciudad Juarez and nearby?
IStay Hotel Ciudad Juarez has an indoor pool and a fitness centre.
Are there restaurants at or near iStay Hotel Ciudad Juarez?
Yes, there's an on-site restaurant, iStay Delicious.
What's the area around iStay Hotel Ciudad Juarez like?
IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 6-minute walk from Plaza de las Americas and 17 minutes' walk from Paso del Norte Cultural Center.
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iStay Hotel Ciudad Juarez Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Bathroom
Location
Bed
Upgrade
Lobby
Restaurant
What guests liked
Breakfast was consistently described as delicious, good, and excellent. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
14 Jul 2025
The place was amazing, hotel staff was friendly. Will stay there again.
Surruge
Surruge, 2-night trip
10/10 Excellent
24 May 2025
Overall good hotel for our short stay.
Johanna
Johanna, 1-night trip
10/10 Excellent
16 Jun 2025
Excellent place
Jorge
Jorge, 1-night trip
10/10 Excellent
23 Jun 2025
Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.
Silbia
Silbia, 3-night trip
10/10 Excellent
13 Apr 2025
It was super nice this was our third time staying here
Luisa
Luisa, 2-night trip
10/10 Excellent
10 Jul 2025
Lovely staff. Good location
Mariangel
Mariangel, 2-night trip
10/10 Excellent
7 Apr 2025
Great hotel.
Ernesto
Ernesto, 1-night trip
8/10 Good
28 Jul 2025
The cheaper alternative in Juarez compared to the hotels across the street. Rooms are good, cooked breakfast and nice seating areas. Good deal for the price, but not a honeymoon destination.
Ralf
Ralf, 3-night trip
10/10 Excellent
28 Apr 2025
Loved the staff fantastic place
Saul
Saul, 1-night trip
8/10 Good
20 Jul 2025
Staff was very welcoming and professional. Room was clean and AC worked correctly.
Miguel
Miguel, 1-night trip
10/10 Excellent
5 Apr 2025
I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Selene
Selene, 2-night trip
10/10 Excellent
6 Jul 2025
Excelente
Juan
Juan, 2-night trip
10/10 Excellent
6 Jun 2025
Very helpful personnel very kind and attentive.
Rafael
Rafael, 1-night trip
10/10 Excellent
17 Jul 2025
Great location service clean. Needs new curtains and some renovating but it's nice and comfortable
Victor
Victor, 1-night trip
10/10 Excellent
1 Jul 2025
Staff was average. Hotel was very comfortable. We had everything close by. Hotel breakfast was very good. We only struggled getting someone to clean and restock our room with towels and toilet paper.
Belem
Belem, 2-night trip
10/10 Excellent
26 Jun 2025
Excellent customer service
Esmeralda
Esmeralda, 3-night trip
10/10 Excellent
30 Jun 2025
Room was very clean. Delicious and complete breakfast. Excellent customer service. We will come back next yesr.
Maria
Maria, 3-night trip
10/10 Excellent
17 May 2025
Everything was great
TOMAS
TOMAS, 1-night trip
10/10 Excellent
24 Mar 2025
Great staff excellent service
Armando
Armando, 2-night trip
10/10 Excellent
8 May 2025
Excelente
Berenice
Berenice, 3-night trip
10/10 Excellent
20 May 2025
Great
Elias
Elias, 1-night trip
8/10 Good
23 Jul 2025
The elevators needs air condition, the rooms needs attention, dirty floors, the restrooms needs an extractor or ventilation.