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1 room, 2 adults

Atlantis The Palm

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
Crescent Road, The Palm, Dubai, United Arab Emirates

5-star beachfront hotel with free water park, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We had a fantastic Christmas break at the Atlantis which the children will never forget.…Dec 23, 2020
  • The room look a bit old, also the pool feels old...Oct 10, 2020

Atlantis The Palm

from £271
  • Royal Suite (Bridge)
  • Club Suite, 2 Bedrooms (Executive)
  • Club Suite, 2 Bedrooms (Regal)
  • Club Suite, 2 Bedrooms, Terrace
  • Executive Suite (Club)
  • Grand Suite (Atlantis)
  • Club Room, 1 King Bed (Imperial)
  • Room, 1 King Bed (Ocean)
  • Room, 1 King Bed (Palm)
  • Suite (Neptune Underwater)
  • Honeymoon Suite (Poseidon Under Water)
  • Presidential Suite
  • Club Room, 2 Queen Beds (Imperial)
  • Room, 2 Queen Beds (Ocean)
  • Room, 2 Queen Beds (Palm)
  • Club Suite (Regal)
  • Club Suite, Terrace
  • Executive Suite, 2 Bedrooms (Mandatory Gala Dinner)
  • Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)
  • Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)
  • Executive Suite (Mandatory Gala Dinner)
  • Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)
  • Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)
  • Club Suite (Regal Mandatory Gala Dinner)
  • Club Suite, Terrace (Mandatory Gala Dinner)
  • Executive Suite, 2 Bedrooms (inclusive of Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms (Regal - Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Executive Suite (Club - Free EXPO 2020 Ticket)
  • Club Room, 1 King Bed (Imperial - Free EXPO 2020 Ticket)
  • Basic Room, 1 King Bed (Ocean - Free EXPO 2020 Ticket)
  • Basic Room, 1 King Bed (Palm - Free EXPO 2020 Ticket)
  • Club Room, 2 Queen Beds (Imperial - Free EXPO 2020 Ticket)
  • Basic Room, 2 Queen Beds (Ocean - Free EXPO 2020 Ticket)
  • Basic Room, 2 Queen Beds (Palm - Free EXPO 2020 Ticket)
  • Club Suite (Regal - Free EXPO 2020 Ticket)
  • Club Suite, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Family Room, 2 Bedrooms
  • Family Room, 2 Bedrooms (Mandatory Gala Dinner)
  • Executive Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)
  • Club Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)
  • Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)
  • Executive Suite (Club- FullBoard & Extraordinary Incl.)
  • Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)
  • Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)
  • Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)
  • Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)
  • Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)
  • Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)
  • Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)
  • Club Suite (Regal-FullBoard & Extraordinary Incl.)
  • Club Suite, Terrace (Full Board & Extraordinary Inclusion)

What’s around Atlantis The Palm

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 4-minute walk
  • The Walk - 7.3 mi / 11.7 km
  • Dubai Marina Mall - 7.3 mi / 11.8 km
  • Jumeirah Beach - 7.4 mi / 11.9 km
  • Souk Madinat Jumeirah - 7.5 mi / 12 km
  • Burj Al Arab - 7.9 mi / 12.7 km
  • Mall of the Emirates - 8.2 mi / 13.2 km

Getting around

  • Dubai (DXB-Dubai Intl.) 32-min drive
  • Dubai (DWC-Al Maktoum Intl.) 38-min drive
  • Sharjah (SHJ-Sharjah Intl.) 47-min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,539 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (13 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free shopping centre shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Ecotours on site
  • Helicopter/aeroplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 2
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Sofa bed size unspecified
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 60-inch LED TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Ecotours on site
  • Helicopter/aeroplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Atlantis The Palm’s small print

Also known as

  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel
  • Atlantis Palm Dubai
  • Atlantis Palm
  • Atlantis The Palm Hotel Dubai
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 12 to 13 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Atlantis The Palm

  • Does Atlantis The Palm offer free cancellation for a full refund?
    Yes, Atlantis The Palm does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Atlantis The Palm?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Atlantis The Palm?
    Yes, there's free self and valet parking.
  • Is there a pool at Atlantis The Palm?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Atlantis The Palm?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Atlantis The Palm?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Atlantis The Palm?
    Yes, there are 20 on-site restaurants. Nearby restaurants include Seafire Steakhouse (4-min walk), Saffron (9-min walk) and Ossiano (11-min walk).
  • Is an airport shuttle service offered by Atlantis The Palm?
    Yes, an airport shuttle is available. The charge is AED 485 per vehicle one way.
  • What is there to do at Atlantis The Palm and nearby?
    Have fun with on-site activities such as kayaking, snorkelling and surfing and improve your game at the on-site tennis courts. Additional recreation on-site includes ecotours, helicopter/aeroplane tours and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atlantis The Palm also has 3 bars, a private beach and a lazy river, as well as a sauna, a steam room and an arcade.

Recent reviews

Fabulous 8.8 From 1,402 reviews

Exceptional 10.0
Best stay in dubai! Been dubai 7 times now and by far this was the best experience we had as a family even though there was limitations due to covid
Hitz2k, gb14 night family trip
Exceptional 10.0
Because of the COVID-19 most of the attraction was close so was no much fun this trip
gb5 night family trip
Fair 4.0
Disappointing management
Incredible place to stay and fantastic service overall. While it was understandable that most attractions were closed due to Covid-19, I was disappointed not to learn about this until check-in. Whatsmore, the staff member at check-in first tried very hard to sell us upgrades (To the Imperial Club Lounge) before informing us of all the closures, this made me feel that Atlantis’s priorities were severely misplaced. When I raised this with a manager, they tried to sell me more upgrades! As a result, we checked out early and probably wouldn’t return again.
Jessica, gb5 night family trip
Exceptional 10.0
Best hotel in Dubai and I will book this again me and my wife were happy with service we got
gb10 night romance trip
Good 6.0
They were renovating the hotel and. Our balconies were closed off to us and had paint and sheets over them.
gb2 night family trip
Exceptional 10.0
This is an amazing hotel, highly recommended.
Julie, gb6 night trip with friends
Very good 8.0
Second stay at Atlantis. Love a lot about it with the size the water park and aquarium access and you don’t really need to leave the hotel for anything. This time I was shocked that they removed the water park access for the day of check out (which we had in june) and wasn’t told this until we went to get our complimentary tickets (felt a bit silly) so think the staff should let returning customers know. Great hotel however, big rooms, great views. Love it there. Thanks
gb1 night romance trip
Exceptional 10.0
Amazing hotel! Holiday was fantastic from start to finish....will defo be back
Kellie, gb5 night family trip
Exceptional 10.0
Fabulous Hotel with great inside restaurants. Great attractions with the aquarium and facilities.The Aqua Park and all other activities were wonderful. Clean comfortable rooms with pleasant helpful staff. We really enjoyed our stay and will definitely return.
Sarah, gb4 night family trip
Exceptional 10.0
It is a great site with plenty of amenities and extremely helpful staff
gb5 night family trip

Atlantis The Palm