2/10 Poor
28 Apr 2024
Horrible
The property incorrectly informed me that checkin was 4 hours earlier when it actually wasn’t. The customer service was pretty bad - they didn’t make an effort at all to rectify it. When they let me drop my bags the place was absolutely filthy from the previous guest. Not entirely their fault but it was a terrible impression. When I did eventually check in I discovered the shower/bath did not have hot water, and there wasn’t even as much as coffee or tea available. I would recommend to avoid this apartment and company
Bryant
Bryant, 1-night trip
Verified Hotels.com guest review