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All properties in Key West, Florida, United States of America
1 room, 2 adults

The Palms Hotel

3-star3 stars
820 White St, Key West, FL, 33040, United States of America

Victorian guesthouse with outdoor pool, near Duval Street
  • Free continental breakfast, free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was in a good location, about 20 mins walk to end of Key West which meant it was still…Jul 13, 2019
  • The staff are very helpful and friendly. Rooms are a great size. Good location. Lovely…Jul 1, 2019

The Palms Hotel

from £72
  • Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom
  • Ash Cottage Suite
  • Cottage Suite 138
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)
  • Bi-level Attic Suite
  • Petite Room
  • Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom
  • Semi-private Room with COMMUNAL Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Private Bathroom

What’s around The Palms Hotel

Landmarks

  • In Key West Historic District
  • Duval Street - 11-minute walk
  • Higgs Beach - 18-minute walk
  • South Beach - 19-minute walk
  • Southernmost Point - 22-minute walk
  • Mallory Square - 26-minute walk
  • Ernest Hemingway Home and Museum - 14-minute walk
  • Key West Butterfly and Nature Conservatory - 18-minute walk

Getting around

  • Key West, FL (EYW-Key West Intl.) 11-min drive

At a glance

Key facts

Size

  • 32 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
The front desk is open daily from 9:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free continental breakfast daily
  • Barbecue grills
  • Microwave in a common area
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

The Palms Hotel’s small print

Also known as

  • Palms Hotel Key West
  • The Palms Hotel Guesthouse Key West
  • Palms Key West
  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West
  • The Palms Hotel Key West
  • The Palms Hotel Guesthouse
  • The Palms Hotel Guesthouse Key West
  • The Palms Hotel Key West
  • The Palms Hotel Guesthouse

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February and 16 April

  • Resort fee: USD 20.00 per accommodation, per night

Resort fee inclusions:

  • Beach towels
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Pets are allowed for an extra charge of USD 35 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Palms Hotel

  • Does The Palms Hotel offer free cancellation for a full refund?
    Yes, The Palms Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Palms Hotel?
    Yes, there's free self parking. Parking spaces may be limited.
  • Is there a pool at The Palms Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Palms Hotel?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 23 kg per pet. There's a charge of USD 35 per accommodation, per night.
  • What are the check-in and check-out times at The Palms Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near The Palms Hotel?
    Yes. Nearby restaurants include Sandy's Cafe (4-min walk), The Flaming Buoy Filet Co. (8-min walk) and Seven Fish (9-min walk).

Recent reviews

Very good 8.0 From 281 reviews

Exceptional 10.0
Just what we needed!
Perfect we will be back at least once a year.
ROBERT, us2 night trip
Very good 8.0
Thanks to Cindy at the pool.Gracious and polite.
Gregory, us4 night trip
Very good 8.0
Nice visit to the Keys
Nice hotel with a friendly staff. Location is on a residential street so it is very quiet. nice pool located conveniently to most rooms.
PATRICK, us1 night trip
Very good 8.0
Birthday Fun
Very short stay . Celebrated Birthday . Weather was cold For key West . We will go back for a longer stay next time when it’s warmer . Room was small .
DAvid, us3 night trip
Exceptional 10.0
February visit
The Palms Hotel was super cute and comfortable. The room and bathroom were clean, functional and well decorated. I would definitely stay there again.
Tara, us2 night trip
Exceptional 10.0
Nice trip
Good location, fair pricing, nice pool and good continental breakfast.
Bruce, us2 night trip with friends
Good 6.0
Disappointed
Advertised as a dog friendly hotel. We had to downsize our room from a mid size room to a smaller room downstairs because we were told that the dog's nails on the floor would disturb the lower guests. The thumping of the little kids feet above us was much louder than our dog's nails would have been. . Tried to get rate lowered because room was so small that you had to bend backwards to avoid the tv which was on the wall at end of bed, but was told that rooms were rated on size of bed, not size of room. Tried to get a larger room downstairs but was told we'd have to wait until 1pm to find out if one was available but had plans for that time of the day. Was asked how our stay was on checkout and I mentioned that the kids feet thumping on the floor was much louder than the dog's nails would have been and was told "Well, that's Key West." Also thought that the extra $80 for the dog for the three days we stayed was a bit much. The room was nice enough but too small and no heat, which would have been nice since the first night was cold. $1042 was a little steep for a three night's stay being seven blocks off Duval. Will definitely look for a different place to stay next time.
kevin, us3 night trip
Exceptional 10.0
Clean and quiet
The Palms Hotel is an older building with narrow stairs to the 2nd floor. It has a balcony with some padded chairs to sit outside and visit. Also a swing on the 1st floor. Very cozy and clean.
Larry, us2 night trip
Very good 8.0
Nice place. Cindy the bartender who also took care of the breakfast buffet was wonderful. The buffet was a good perk for the hotel. Our room was on the small side just room for a king size bed and dressers and small fridge. I understand that property is at a premium in this area. First visit to Key West so I didn’t know what to expect. The pool was nice too.
Suzanne, us4 night trip
Exceptional 10.0
Great place to stay
Very quiet, very clean. Good service.
Janine, us5 night trip

The Palms Hotel

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