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Grotta Palazzese

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Front of property
Outdoor spa tub
Suite Depandance 156, Jacuzzi | Terrace/patio
Suite, Terrace (251) | Terrace/patio
Suite (252) | Premium bedding, down duvets, minibar, in-room safe

Overview of Grotta Palazzese

Grotta Palazzese

5.0 star property
Luxury hotel with restaurant, near Grotta Ardito Promenade

8.4/10 Very good

22 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
  • Bar
Map
Via Narciso 59, Polignano a Mare, BA, 70044

Room options

About this area

What's nearby

  • Heart of Polignano a Mare

Getting around

  • Bari (BRI-Karol Wojtyla) - 41 min drive
  • Polignano a Mare Station - 8 min walk
  • Monopoli Station - 19 min drive
  • Bari Torre a Mare Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Il Pescato - 2 min walk
  • Antiche Mura - 2 min walk
  • Il Mago Del Gelato - 3 min walk
  • Pizzeria Osteria Bella 'Mbriana - 3 min walk
  • Pescaria - 3 min walk

About this property

Grotta Palazzese

Grotta Palazzese offers an airport shuttle (available 24 hours) for EUR 200.00 per room roundtrip. Guests looking for a bite to eat can visit Grotta Palazzese, which serves local cuisine and is open for lunch and dinner. Fellow travellers say good things about the location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free secured on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 77-inch Smart TV
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Dining

Grotta Palazzese – Overlooking the ocean, this fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.75 per person, per night, up to 6 nights. This tax does not apply to children under 80 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 1.50 per person, per night, up to 6 nights. This tax does not apply to children under 80 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 200.00 per room (roundtrip)

Renovations and closures

The following facilities or services will be unavailable from November 13 2022 to March 31 2023 (dates subject to change):
  • One of the dining venues
The following facilities will be closed during October, November, December, January, February and March:
  • Beach

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Grotta Palazzese
Grotta Palazzese Hotel
Grotta Palazzese Hotel Polignano a Mare
Grotta Palazzese Polignano a Mare
Palazzese
Ristorante Grotta Palazzese Hotel
Grotta Palazzese Hotel
Grotta Palazzese Polignano a Mare
Grotta Palazzese Hotel Polignano a Mare

Frequently asked questions

Does Grotta Palazzese offer free cancellation for a full refund?
Yes, Grotta Palazzese does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grotta Palazzese?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Grotta Palazzese on 2 Jan 2023 start from £566, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grotta Palazzese?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grotta Palazzese?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grotta Palazzese?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Grotta Palazzese?
Yes, an airport shuttle is available. The charge is EUR 200.00 per room roundtrip.
What are the check-in and check-out times at Grotta Palazzese?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
What is there to do at Grotta Palazzese and nearby?
Recommended spots to visit include Grotta Ardito Promenade (3-min walk) and Lama Monachile Beach (6-min walk), along with Pino Pascali Museum (9-min walk) and Cala Paura Beach (14-min walk).
Are there restaurants at or near Grotta Palazzese?
Yes, Grotta Palazzese offers local cuisine and ocean views. One of the dining venues will be unavailable from 13 November 2022 to 31 March 2023 (dates subject to change). Nearby restaurants include Pescaria (3-min walk), Osteria dei mulini (3-min walk) and L'archibugio (3-min walk).
What's the area around Grotta Palazzese like?
Grotta Palazzese is in the heart of Polignano a Mare, a short 8-minute walk from Polignano a Mare Station and 6 minutes' walk from Lama Monachile Beach. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

9.6/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

6/10 Good

Stunning view/ mediocre service
Price of rooms reflect an unmatched view and location. But the quality of breakfast and dinner were disappointing. If you like a stale croissant with the most amazing view for 50 euros- this is the hotel. Importantly, the worst part of the hotel was the staff. No one went beyond greeting to do anything. The parking is an absolute nightmare to figure out and the hotel never emailed or made us aware of the circumstances. So all around, not the best value for the incredibly expensive price- other than the view. Our daughter wanted to come join us for one night, and not only was the hotel completely reluctant to provide a cot, they would not even allow her to come with us in the shuttle to the beach. All five of our family members took a van, while our daughter had to take a TukTuk motorcycle to the beach, where she was also prohibited from entering due to “full capacity”, but there were at least 50% open chairs and umbrellas. The hotel staff was so unwilling to help us find a solution to our daughter having no where to sleep for the night to the point where we felt genuinely uncomfortable with her even entering the hotel with us. We offered to pay extra money for her to enter the beach, or shuttle, or even another cot, but they were unmovable. It was not so much that the policy was so severe, but that the service was so unwilling to assist us in alternative solutions. Our stay was fine until this stain of an experience.
Empty beach chairs
Beautiful view from our room
Marjan, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The place is beautiful. The staff is the best. The property itself is very well located but other than the views which are amazing, the hotel doesn't have any amenities that justify how much they charge a night. The other thing that didn't make sense to me is that there is no pool or beach access. If you want, you can pay $50 per person and they will take you to their other hotel 3km away. Do they really need to charge for that, just included in the price per night, that would have made more sense to me. Lastly eating in the restaurant, which is expensive as well, it was a magical experience. In summary, I will go back to the restaurant but not the hotel
Suren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is exceptional!
Sofia, 1-night romance trip
Verified Expedia guest review

4/10 Fair

For anyone reading this, just know that if you want to book here, you are paying a LOT of money for the setting NOT the food, drink or service. The food was good but not €200 for three courses(!!!) good. Both the starter and main came out lukewarm and bland. The dessert took 1h to come after the main course even with me asking numerous times for it. The drinks were ridiculous with a €6-8 beer charged at €45 and a bottle of water for €10. The service however was the worst element of the whole experience. No greeting as you arrived or left, staff wearing face masks on their chins, they were ultimately slow and inattentive. The whole meal took us three hours with lots of waiting and the disappointment in the service ruined the overall experience. The views were great but they could only compensate so much for purely bad service and in the end, it really wasn’t worth it. I also stayed at the hotel. The room was clean and spacious but overpriced and there were many other hotels nearby that were much better value, with more character and I’d have gotten much more for my money. Again, the staff were poor. Mediocre reception to our arrival, no hotel tour of where to find the amenities - we were bluntly told there is no bar when we asked but no friendly recommendation of something in the vicinity. If I could redo the whole thing, I wouldn’t stay at the hotel because really it’s a restaurant with a hotel - not a hotel with a restaurant (if that makes sense).
Rukia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful location and amazing service
Absolutely beautiful location and perfect level of service from the hotel. They really took that extra step to make our stay that extra bit special
Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exquisite property and location is excellent
uchenna, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great time we had! Friendly staff .
Skerdi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hôtel, worth every penny, we will be back!
Deric, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

beyhan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short and very sweet stay at a luxurious property.
An amazing but unfortunately brief stay at a stunning hotel. The proximity to the cave restaurant below and its location in the old town centre was an added benefit.
Marian, 1-night romance trip
Verified Hotels.com guest review