Surrounded by mountains, Hotel Crystal Mountain offers a relaxing retreat with a free breakfast buffet, two on-site restaurants and laundry facilities. Take advantage of the spa’s massage treatments or lounge by one of the three indoor pools. Guests have praised this family-friendly hotel for its welcoming atmosphere.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Electric vehicle charging point
Ski facilities
Spa
Bar
Pool
Parking available
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
3 indoor pools
Free children's club
Ski storage
Ski passes
Sauna
Steam room
Self parking
Seasonal outdoor pool
Children's pool
For families (6)
Children's pool
Children's club (free)
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
The current price is £123
£123
includes taxes & fees
9 Apr - 10 Apr
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Superior Room, Balcony, Mountain View
Adam Malysza Ski Jumping Venue Wisla-Malinka - 11 min drive - 7.7 km
Szczyrk Ski Resort - 28 min drive - 24.6 km
Getting around
Wisła Jawornik Station - 9 min drive
Ustroń Brzegi Station - 10 min drive
Wisla Station - 23 min walk
Restaurants
Stara Karczma - 4 min drive
Chata Olimpijczyka - 17 min walk
cafe Bon bon - 3 min drive
Farmer - 4 min drive
Browar wisła - 3 min drive
About this property
Hotel Crystal Mountain
Bring the kids when you stay at Hotel Crystal Mountain in Wisla and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials or body scrubs. Other highlights include 3 indoor pools, a poolside bar and a sauna.
Languages
English, Polish
At a glance
Hotel size
491 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Free children's club
Pets
Pets allowed (up to 25 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Parking
Covered on-site self-parking (PLN 70 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Travelling with children
Free children's club
Children's pool
Water slide
Baby bath
Changing table
Lifeguard on-site
What to do
Ski passes
Bike rentals nearby
Ski lifts nearby
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Ski storage
Snow sports gear
Facilities
ATM/banking
Terrace
3 indoor pools
Seasonal outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 90
Wheelchair-accessible parking
7 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Room amenities
Be entertained
50-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Phone
Food and drink
Meal delivery service
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Special features
Spa
Salon Dr Irena Eris Beauty Partner has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: PLN 3.00 per person, per night
Children & extra beds
Cots/infant beds are available for PLN 50.0 per night
Rollaway beds are available for PLN 250.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per night
Parking
Covered self-parking costs PLN 70 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
The seasonal pool is open from June to September
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Frequently asked questions
Is there a pool at Hotel Crystal Mountain?
Yes, there are 3 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Crystal Mountain?
Yes, pets are welcome, with a maximum weight of 25 kg per pet. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Crystal Mountain?
Yes. Self-parking costs PLN 70 per night. Electric car charging is available.
What are the check-in and check-out times at Hotel Crystal Mountain?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Crystal Mountain and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 indoor swimming pools. Hotel Crystal Mountain also has a water slide and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Crystal Mountain?
Yes, there are 2 on-site restaurants.
Does Hotel Crystal Mountain have any outdoor private spaces?
Yes, every room features a balcony.
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Hotel Crystal Mountain Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
6 Apr 2025
Prijemny hotel
Pekny moderny hotel ,vyborne sluzby usluzny personal ranajky sa nam zdali nedos slabee ziadny vyber kolacov iba croasant,
Jozef
Jozef, 1-night trip
10/10 Exceptional
17 Nov 2024
Blazej
Blazej, 2-night trip
10/10 Exceptional
12 Oct 2024
Tolles Hotel, super Frühstück, Zimmer sind sehr groß und der Ausblick ist wunderschön