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Boracay Island beach resort with 4 restaurants, spa
The whole 'Shangri-la' experience started at the airport pick up. We could tell from that…
Mar 10, 2022
Fabulous from the greeting at Caticlan to the boat ride and reception. We loved the…
Feb 17, 2020
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property provides roundtrip shuttle and boat transfer service to and from Caticlan (MPH) Airport. Transfer service from Kalibo (KLO) Airport is available for a surcharge. To guarantee transfers, guests must contact the property with their flight details before their expected arrival.
The listed child breakfast fee applies to guests age 11 and younger.
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.
*See fees & policies for additional details or extra charges
Amazing stay! Beautiful accommodation and facilities
2 night trip with friends, Feb 4, 2020
Verified Expedia guest review
Love the pool area and the private beach. Excellent attentive and happy staff. The rooms and bathrooms are a very good size although possibly a little tired. Would definitely recommend this hotel and would stay there again.
6 night trip, Jan 15, 2020
Verified Expedia guest review
It was very peaceful, beautiful gardens and pools, great facilities and the beach was amazing, the staff were very attentive and friendly, unfortunately we couldn't help but get the impression that they expected a tip all the time, as the hotel put a 10% service charge on everything it made us feel a bit uncomfortable
6 night family trip, Nov 17, 2019
Verified Expedia guest review
We stayed at the Shangri La Boracay around mid-March. The boat transfer from Caticlan’s airport to the hotel was seamless, and saves a lot of time compared to other hotels who transfer by van. The boat journey lasts a short but scenic 15 mins. Upon arriving at the Shang’s dedicated jetty, we were greeted by our personal concierge (the amazing and always attentive Kent), who would deal with all our requests during our stay. We booked an ocean facing suite, which includes a dedicated, yet always discreet, concierge. The in-room check-in and checkout was a nice touch. When we entered the room we were truly wowed: as it was our anniversary we were greeted by petals and flowers on the bed, fresh mangoes, a complimentary bottle of red wine and a Jacuzzi filled with rose petals. The room was just breath-taking and perfect! I think the biggest asset of this hotel is its staff. Nothing was ever too much trouble and your requests were always anticipated. The hotel has an activities centre and we opted for the private snorkelling experience around Crocodile Island, which had extensive corals and a variety of fish. This boat ride also included a short trip to the beautiful Puka Shell Beach. Ella, our tour guide, couldn’t have been more attentive. We had an amazing 3 hour boat ride/snorkelling experience. All in all, this was by far the best hotel we have ever stayed at. You really do feel like you are in paradise.
Phillip, 2 night romance trip, Mar 8, 2019
Verified Hotels.com guest review
If I could give the staff a 6/5 I would. Unbelievable.
2 night trip, Mar 26, 2018
Verified Expedia guest review
We spent 5 nights in a Deluxe Sea view room at the end of June 2014. The weather was more or less sunny, with the odd cloud/shower and a heavy downpour on our last day. The resort has everything you want for a getaway holiday, if you don't need nightlife. We walked the entire west coast of Boracay and were able to check out most the hotels on offer. We were so pleased we spent the extra money to stay at Shangri-la because we would not have been happy with any of the other hotels (small/noisy). Perhaps Fairway (next to Shangri-la) would be acceptable but that is more of a golf resort/villa. The 2 (1 semi-)private beaches were lovely and did not have any touts so you could enjoy the beach as one should. No worries about security and life guards always on duty. The room was fine with lovely views of the sea. We liked the soft towels in the room and the small details, like washing powder to clean swimwear etc. Bed and pillows were fine. Didn't like: - Lunch/Dinner was average in taste but for the high cost we expected top quality food. Breakfast was fine/good range but always busy. - Check-out: there was heavy rain so they should have transferred us earlier to Caticlan airport due to rough seas + bell-boy made us wait for the next speedboat because a big group went already. Result: missed our check-in time. But to give credit, resort staff did a great job to rectify it and negotiated with the airline so we could still catch our flight with just 25 minutes to spare!
Rob, Romance trip, Jun 28, 2014
Verified Expedia guest review
Fantastic beach resort.
Romance trip, Mar 17, 2014
Verified Hotels.com guest review
Most amazing hotel we have stayed at in so many ways. We stayed in the Tree House Villa (our favourite) for 2 nights and moved to the 2 bedroom pool villa for 2 nights. The rooms had the wow factor. The staff and service was incredible and they will bend over backwards to help. We had our own butlers who we could contact anywhere in the vast resort via provided mobile phones and the mini bar was free! However, there was a negative. We spent a lot of money full price on massages and dinners. On moving to another hotel in Boracay, we were given a Boracay VIP card for free with 15% off massages and dinners. Felt we should have been offered it having spent so much money on the rooms. Queried this with Shangri La and they gave me a refund on the dinners but not massages.
Other trip, Nov 13, 2016
Verified Expedia guest review
This was a most wonderful vacation. The hotel is wonderful as is the service and all the staff are very helpful and friendly. I will be looking to go again !
Elizabeth, Family trip, Apr 26, 2015
Verified Hotels.com guest review
I have never stayed in a hotel with better and friendlier service. It was simply outstanding, as were the location and facilities in the hotel. Food in the hotel also very good.
Nicky, Other trip, May 21, 2012
Verified Expedia guest review