We had booked 4 rooms here and 3 rooms next door at Viva Vacation, to join a friend's birthday weekend in Samui. Must be same ownership as the rooms are almost identical. Two major differences - food and service. We absolutely won at Siam Residence! Staff were exceptional in looking after your needs, even anticipating them. Need your bill split between 2 rooms? No problem, they had already guessed so and done it just in case! We had to run from the beach area in a sudden thunderstorm without signing for drinks. No problem, can sign later. The team were superb, especially Kookkai. The food is excellent. My compliments to the chef, who I learned has been there for many years. Our group was mainly expats who had lived in Thailand for years so know Thai food. We were all delighted and looked forward to lunch at our villa each day. In contrast, we had one dinner at Viva Vacation. It was a disaster. Possibly the worst attempt at a Thai meal ever tasted with cold rubbery seafood. Service was absent minded, slow and clumsy. Traditional music was too loud and annoying with no breaks (which the guests needed more than the musicians). Friends staying here came to our villa for lunch in the end.
Mark, the GM, was very helpful with transport and empowers his team to succeed.
The bed is HUGE and very comfortable -two doubles together into a giant king bed.
Thanks team for a great experience.