Nestled in a shopping district, The Trees Kandy offers an inviting stay with a daily manager's reception, outdoor pool, and children's pool. Guests can enjoy English breakfast at the restaurant or unwind with coffee/tea in the lobby and take advantage of free WiFi.
Located near a train station, The Trees Kandy is a great choice for a stay in Kandy. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Check-out time is 11:00 AM
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–10:00 AM
English breakfast is offered for an extra charge of approximately USD 14 to 14 per person
Airport shuttle service is offered for an extra charge of USD 100 per vehicle. Maximum occupancy 4
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
The Trees Kandy Hotel
The Trees Kandy Kandy
The Trees Kandy Hotel Kandy
Frequently asked questions
Does The Trees Kandy offer free cancellation for a full refund?
Yes, The Trees Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Trees Kandy?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Trees Kandy?
Sorry, pets aren't allowed.
Is parking offered on site at The Trees Kandy?
Yes, there's free self parking.
Is an airport shuttle service offered by The Trees Kandy?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 100 per vehicle.
What are the check-in and check-out times at The Trees Kandy?
Check-in start time: 1:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at The Trees Kandy and nearby?
The Trees Kandy has an outdoor pool.
Are there restaurants at or near The Trees Kandy?
Yes, there's an on-site restaurant.
Does The Trees Kandy have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Trees Kandy like?
The Trees Kandy is in the heart of Kandy, a short 6-minute walk from Wales Park and 6 minutes' walk from Kandy Lake.
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The Trees Kandy Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Jul 2024
Wonderful stay. Service top notch.
Rob
Rob, 3-night trip
8/10 Very good
2 Oct 2024
Very nice hotel with great views.
Very friendly staff. They've stayed very late after midnight to welcome me and make sure my needs are attended. I had a comfortable sleep and woke up with an excellent view over looking the lake and city centre. The room is brand new with all amenities available and was very spacious with a generous balcony. I had 2 choices for breakfast continental and Sri Lankan both of which where very good.
Ahmad
Ahmad, 1-night trip
10/10 Exceptional
23 Aug 2024
Amazing
The best view in Kandy, from both our balcony and the infinity pool you look over the whole of Kandy lake with numerous mountains in the background. Staff were incredible, extremely helpful and always friendly and happy to assist.
Andy
Andy, 3-night trip
8/10 Very good
2 Nov 2024
Comfortable but not exceptional.
The check-in was smooth, however we found the bell boy a bit rude. Hotel is nice, it looks new however some of the finishes were not top notch for the price you were paying. The exhaust in the bathroom kept turning on and off, and it sounded like a car was revving, so we kept it off. Since we just staying a night we didn't bring it up with the staff. Pressure in the shower head was weak, but the hand held shower head was decent. Bed was comfy.
Sri Lankan breakfast was tasty, a must try for every tourist!
Nice view of the lake from the balcony, make sure you keep your balcony doors locked. We were visited by a monkey couple who got busy and gave us a good show. Definitely a highlight of the stay !
Rohit
Rohit, 1-night trip
10/10 Exceptional
6 Apr 2024
New hotel with great views of the lake
Brand new hotel recently opened, so everything looks new and good quality fittings.
Members of staff were very attentive to our needs.
Views are great because the hotel is up in the hill so you get beautiful views of the lake and temples.
Great rooftop pool with infinity view.
We really enjoyed the Sri Lankan breakfast
Thierry
Thierry, 1-night trip
6/10 Good
23 Jun 2024
poor restaurants. No coffee machine or decent coffee served in cafe
Ziad
Ziad, 4-night trip
10/10 Exceptional
7 Jan 2024
A new hotel. Some completion going on during our stay. Everything was very well done. Attentive staff, great food in the dining area, great roof pool with stunning views over Kandy. Would have happily stayed longer.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
20 Mar 2024
Great view of Kandy
Newly built hotel with great views over the lake. Easy access into town by a shortcut which is not on google maps and shown to me by staff member. All staff helpful and professional. Rooms are spacious and comfortable. Breakfast was excellent and so was the evening meal. The pool is welcome in the heat but there are not that many sunloungers. Overall an oasis of calm in a noisy and busy city. Great to sit on balcony and just watch the action in the late afternoon.
Richard
Richard, 2-night trip
4/10 Fair
30 Nov 2024
Avoid - not great hotel - 3* at best
I did not like this hotel firstly having just arrived we were paying our driver & thanking him for the journey, the porter came to us 3 times in approx 1 minute to get us to come over to reception so rude.We took half our bags to the room the porter took one then hung around in the room not leaving til we realised he wanted money.So uncomfortable & unprofessional in all 5 hotels we stayed in not once have staff done this.the room was dirty,put my bag down by the bedside light & there was white dust along where it meets wall on both sides of bed & opposite where tea station was.The sheets had marks on so for the 1st time ever I rang reception to clean the dirty spaces & change the sheets which they did with dry cloth not antibac spray so much for covid.Toiletries had previously been used had no labels on & didn’t match.Went to make coffee only 1 sachet.The fridge didn’t work.Couldn’t use balcony due to monkeys.Lift smelt awful, need to use air fresheners.Tried to get coffee at the coffee lounge no one there waited 10 mins then left.our cooked to order breakfast was left on the side by staff for about 8 mins before being served by this time it was cold.noticed staff did it to everyone, they put it down before serving walked away faffed on with serviettes coffee machines talking to guests then minutes later served it, cold.Party on 1 night above us in pool area ridiculously loud music finished at 9 but clearing away went on til midnight so loud, cleaning cloth left in room,