Nestled in the mountains, Hotel Sylva provides a cozy retreat. Enjoy free self parking and stay connected with in-room WiFi. Guests can unwind by watching TV in the lobby.
Hotel Sylva puts you within a 15-minute drive of Western Carolina University. Guests will have free perks such as WiFi and self-parking.
Languages
English
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 25
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open Sunday - Thursday (9:00 AM - 6:00 PM) and Friday - Saturday (7:00 AM - 9:00 PM)
Guests will receive lockbox information
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Pets
Pets allowed (dogs and cats only, 2 total, up to 27 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Facilities
Television in common areas
Accessibility
Wheelchair-accessible parking
2 on-site accessible parking spaces
Upper floors accessible by stairs only
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Desk chair
More
Housekeeping (on request)
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of USD 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva
Frequently asked questions
Does Hotel Sylva offer free cancellation for a full refund?
Yes, Hotel Sylva does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sylva?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 60 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Sylva?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sylva?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Sylva?
No, this hotel doesn't have a casino, but Harrahs Cherokee Casino (20-min drive) is nearby.
What's the area around Hotel Sylva like?
Hotel Sylva is a short 1-minute walk from Nantahala National Forest and 4 minutes' walk from Poteet Memorial Park.
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Hotel Sylva Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Nov 2024
We love Hotel Sylva! Fantastic location, always clean and the best staff!
Amy
Amy, 1-night trip
10/10 Exceptional
29 Dec 2024
Great hotel in a wonderful part of town.
Great hotel, very clean, everything worked. Could not be more pleased. Walking distance to multiple restaurants and breweries. We highly recommend it
James
James, 2-night trip
10/10 Exceptional
14 Oct 2024
Excellent hotel.
Ivon
Ivon, 1-night trip
10/10 Exceptional
13 Nov 2024
Located in the heart of Sylva’s downtown!
Hotel is located in downtown Sylva great location and the bot has been remodeled and looks and feels new!
Kevin
Kevin, 1-night trip
10/10 Exceptional
20 Dec 2024
Amazing Gem in Sylva NC
Absolutely love this place - newly remodeled and so clean and comfortable. Perfect for our one night stay. Convenient to shops and restaurants. The staff is fabulous.
We will be back. Thank you!
Diane
Diane, 1-night trip
10/10 Exceptional
2 Oct 2024
Great location
Susan
Susan, 1-night trip
10/10 Exceptional
16 Nov 2024
Perfect location. Older property thoughtfully remodeled. Great staff.
Robert
Robert, 2-night trip
10/10 Exceptional
29 Aug 2024
Great location, clean and comfortable.
Steve
Steve, 2-night trip
10/10 Exceptional
27 Nov 2024
Heart of Sylva
Comfortable, clean, convenient.
Verified traveller
1-night trip
10/10 Exceptional
20 Sept 2024
Thank you Hotel Sylva
The hotel has been recently renovated and is very clean. It is in a great location, walking distance to downtown Sylva.
David
David, 1-night trip
10/10 Exceptional
31 Aug 2024
Would book again
It’s a lovely property in a lovely little town.
Melva
Melva, 1-night trip
10/10 Exceptional
8 Oct 2024
Hotel Sylva is a hidden gem. Never felt more welcome or had the best experience from a hotel before. I wish this was a chain so I could take them everywhere I go
Jane
Jane, 1-night trip
10/10 Exceptional
15 Aug 2024
Beautiful renovated place to stay in sylva.
Peter
Peter, 1-night trip
10/10 Exceptional
27 Aug 2024
Excellent hotel! Rooms are super clean with all new furniture and beds! Great job with their recent renovations !!!
Dale
Dale, 1-night trip
10/10 Exceptional
15 Sept 2024
Loved our first stay since this motel was renovated! They did a fantastic job!
Amy
Amy, 1-night trip
10/10 Exceptional
24 Sept 2024
Hotel Sylva is in the heart of this quaint town. Walk to restaurants, shops and brewery. Completely refurbished. Super clean and comfortable!! Will definitely stay again.
Marina
Marina, 2-night trip
10/10 Exceptional
5 Sept 2024
Recently renovated, Great room everything new and clean.
Safe clean area, Best place in town.....
Michael
Michael, 1-night trip
10/10 Exceptional
22 Nov 2024
Nice Hotel
Really nice hotel that seems to have been recently renovated. We love the NC mountain towns and this was our first time spending a few days in Sylva. It’s right downtown so you can easily walk to the stores. Only issue we had was the downstairs neighbor was a bit sketchy. Cars and people showing up at all times of the day and night, going in and out of the room. Hotel staff addressed it quickly and professionally which we appreciated.
Richard
Richard, 2-night trip
10/10 Exceptional
20 Oct 2024
My only complaint was the shower water pressure which I feel is pretty typical for hotels. The room was gorgeous, beds and pillows were super comfy.
They had a lock box for me to pick up my key since after hours and it didn’t work, I contacted the after hours and within 10 minutes I was in my room.
I will definitely be staying again if I’m in need of a room in the area.
Keegan
Keegan, 1-night trip
6/10 Good
23 Dec 2024
Just average
Really liked this hotel the first time i stayed, but not as much the second time. First room they tried to put me in was tiny and overlooked a stairwell and garbage. I kepy trying to check into the wrong room the second room they put me in so it took a fee tries. HVAC was really loud. Frig smelled. I would have stayed another night, but wasn't feeling it.
Renee
Renee, 1-night trip
8/10 Very good
17 Jul 2024
This newly renovated hotel is really nice. The staff is friendly and accommodating. The location is convenient and in the most attractive place in downtown Sylva.
Anmarie
Anmarie, 2-night trip
8/10 Very good
14 Aug 2024
It was a great location in Sylva to walk to restaurants and breweries. The room was clean and updated.
Matt
Matt, 1-night trip
10/10 Exceptional
11 Aug 2024
It was beautiful and clean. We will definitely be back.