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Hotel Indigo West Chester - Downtown by IHG

3.5 star property
Hotel with 24-hour fitness, near West Chester University of Pennsylvania

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Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Exterior
Exterior
Restaurant
Point of interest
Free WiFi, bed sheets
Hotel Indigo West Chester - Downtown by IHG offers a great location, putting you within a 15-minute walk of West Chester University of Pennsylvania.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Meeting rooms
The current price is £134
includes taxes & fees
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Highlights

Mini-fridge
Private bathroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

Highlights

Mini-fridge
Private bathroom
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications Accessible)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible (Communications Accessible)

Highlights

Mini-fridge
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

Highlights

Mini-fridge
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Highlights

Separate dining area
Kitchenette
Mini-fridge
Shower/bath combination
Private bathroom
Microwave
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

Highlights

Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Mini-fridge
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

Highlights

Mini-fridge
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Mini-fridge
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Highlights

Mini-fridge
Shower/bath combination
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Kitchenette
Mini-fridge
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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The price is £108
includes taxes & fees
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About the area

Map
39 E.Gay Street., West Chester, PA, 19380

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Chester County Hospital - 17 min walk - 1.5 km
  • Baldwin's Book Barn - 4 min drive - 3.1 km
  • QVC Studio Park - 7 min drive - 4.9 km

Getting around

  • Blue Bell, PA (BBX-Wings Field) - 42 min drive
  • Philadelphia International Airport (PHL) - 46 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 65 min drive
  • Trenton, NJ (TTN-Mercer) - 68 min drive
  • Exton Whitford Station - 11 min drive
  • Exton Station - 13 min drive
  • Downingtown Station - 15 min drive

Restaurants

  • ‪Barnaby's of America - ‬4 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬1 min walk
  • ‪Country Bagel Bakery - ‬3 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel Indigo West Chester - Downtown by IHG offers a great location, putting you within a 15-minute walk of West Chester University of Pennsylvania.

Languages

English

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Off-site parking within 10.00 mi (USD 10.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • 24-hour business centre
  • 2 meeting rooms

Facilities

  • 24-hour fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Parking is available off-site and costs USD 10.00 per day (10.00 mi away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

Does Hotel Indigo West Chester - Downtown by IHG offer free cancellation for a full refund?

Yes, Hotel Indigo West Chester - Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Indigo West Chester - Downtown by IHG?

Yes, dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Indigo West Chester - Downtown by IHG?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Hotel Indigo West Chester - Downtown by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Indigo West Chester - Downtown by IHG like?

Hotel Indigo West Chester - Downtown by IHG is a short 12-minute walk from West Chester University of Pennsylvania and 2 minutes' walk from Chester County Historical Society.

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Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.
James M, 2-night trip

10/10 Exceptional

Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!
Jennifer, 1-night trip

10/10 Exceptional

Hotel was brand new and very clean!
ALAN, 1-night trip

10/10 Exceptional

Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .
Charles, 3-night trip

6/10 Good

Over price

Way over priced for our stay 400.00 way ver priced for what was offer
Patrick, 2-night trip

10/10 Exceptional

West chester

Great hotel in a cute area. Will definitely stay here on my next business trip
Michael, 2-night trip

10/10 Exceptional

Clean and convenient to get around town from, definitely worth the money!
John, 1-night trip

6/10 Good

It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.
Michele, 3-night trip

8/10 Very good

One night stay

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.
Scott, 1-night trip

10/10 Exceptional

Gorgeous Modern Hotel with small town charm

The hotel has just opened up, and with more amenities to come soon, it would have been a PERFECT stay. Will definitely come back- Staff was incredibly nice, bed was super comfortable, and it was nice and quiet!
Jessica, 2-night trip

10/10 Exceptional

Beautiful hotel with a historic flare. It is located right in the heart of West Chester. It’s convenient location allows you to walk to great restaurants and shopping. Highly recommend!
Karen, 1-night trip

2/10 Poor

I was not impressed. The staff acted like it was crazy to request more towels. I will not be back. The staff at the restaurant downstairs were even worse.
3-night trip

10/10 Exceptional

NA
Brandon, 1-night trip

8/10 Very good

Almost there!

Hotel is in the middle of a soft opening. Location is great. Service is excellent. Room was quiet. Parking garage next door. Can't wait till restaurant opens next to lobby. Will go there again as I go to West Chester 8-9 times a year.
Greg, 3-night trip

8/10 Very good

Overall a good stay with minor bumps

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym
Ashley, 1-night trip

6/10 Good

Had a major issue at another local hotel that had complete power outage. Hotel Indigo was the only other option in town. At twice my planned budget, I wasn’t thrilled but accepted it as an adequate alternative. Didn’t arrive at the property to check in until around 2am Feb 17 2025. Finally get settled in, fall asleep, only to be BARGED in on by cleaning service at 7:50am without so much as a knock on the door. Completely outrageous and has never happened in my entire life. Couldn’t even get a full night’s rest, and decided to check out early since my sleep was ruined (only thing I’m using the hotel for). Brought up this issue to front desk upon checkout and they could not have been more nonplussed. Decent property, decent room, terrible customer service. Avoid
David, 1-night trip

8/10 Very good

New & Beatiful, but needs to work some things out.

The hotel hadn't been open long, so still trying to work some things out. The offer coffee and pastries in the lobby since their coffee cart area & restaurant don't open until Feb 3. Unless the bakery doesn't deliver, then there seems to be no one who can remedy that. I checked in on Monday. Checked out on Friday. No housekeeping even once. I asked at the desk on Thursday after I got back from work for the evening and the unhelpful front desk person said "Sorry. We are still working that out. We don't know if it will be after 2 or 3 days." I said I'd been there longer than that and she said "we are still working it out." No offer of towels, more coffee pods, nothing to remedy the situation or make up for my lack of service. On the positive side it is brand new, smells brand new, is beautifully decorated and I LOVE the in room Nespresso, if I had more than 2 pods my whole stay. I know it will get better, I was just disappointed.
Mary Kay, 4-night trip

10/10 Exceptional

Rosangel, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Carrie, 1-night trip

10/10 Exceptional

Jack, 1-night trip

10/10 Exceptional

Debra, 1-night trip

8/10 Very good

Ashley, 2-night trip

10/10 Exceptional

Rayshell, 4-night trip

10/10 Exceptional

Valerie, 1-night trip