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Heiss Hotel

4.0 star property
Hotel convenient to Santafé Mall, aimed at LGBTQ+ guests

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Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets
Reception
Terrace/patio
Terrace/patio
Restaurant
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Cable TV service
The current price is £54
additional charges may apply
14 Apr - 15 Apr

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | Desk, soundproofing, free WiFi, bed sheets

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk - 0.8 km
  • Lleras Park - 14 min walk - 1.2 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.4 km
  • Oviedo Shopping Center - 3 min drive - 2.5 km
  • Santafé Mall - 4 min drive - 3.5 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Heiss Hotel offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. Guests can enjoy the fitness centre, and cooked-to-order breakfast is available daily. Also, Oviedo Shopping Center and Plaza Mayor Convention Center are a short five-minute drive away. The property is only a short walk to public transportation: Poblado Station is 10 minutes away.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 176 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM

Services

  • 24-hour front desk

Facilities

  • Garden
  • Fitness centre

Accessibility

  • Lift
  • Lift door width (centimetres): 102

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel offer free cancellation for a full refund?

Yes, Heiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heiss Hotel?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel?

Sorry, there's no on-site parking at Heiss Hotel.

What are the check-in and check-out times at Heiss Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel and nearby?

Heiss Hotel has a fitness centre and a garden.

What's the area around Heiss Hotel like?

Heiss Hotel is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Heiss Hotel Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel,I will definitely be back 5 stars
German, 2-night trip

10/10 Exceptional

Great Stay!
Great stay..friendly staff from bellman,housekeepers to front desk..pretty new Hotel with great rooftop bar and pool( wasn't opened yet)..small room more then 2 big suitcases will be tight but balony was a huge plus..will be sure to stay again
John, 3-night trip

10/10 Exceptional

Nice food
Javier, 6-night trip

10/10 Exceptional

Friendly new hotel with great service
New hotel with great staff and modern facilities.
John, 12-night trip

10/10 Exceptional

Lovely place to stay
Moti, 3-night trip

8/10 Very good

New hotel great staff
Excellent staff very helpful and friendly.
John, 9-night trip

10/10 Exceptional

Great area with plenty or restaurants around. The hotel was very clean and the personal really helpful the whole time.
CARMEN, 4-night trip

10/10 Exceptional

Really nice hotel
Juan, 4-night trip

10/10 Exceptional

Excellent great location super nice staff
Kristofer Soto, 8-night trip

10/10 Exceptional

Great place and safe location, lots of places to eat in the area.
Gizane, 4-night trip

10/10 Exceptional

Great place in Medellin near all the best areas
JERRY, 3-night trip

10/10 Exceptional

The staff & service are great, the property & room are very nice in a safe area, close to all restaurants. We recommend this hotel and will return to live the same experience
Gassan, 8-night trip

10/10 Exceptional

Best hotel!
One of the best hotels we stayed. Very modern and really safe. We enjoyed our time here. The staff is friendly and they have security 24/7 in the front door. We will definitely come back here!
Devin, 3-night trip

10/10 Exceptional

Enjoyed stay
Well equipped and clean rooms, although small I have everything needed. On the roof nice gy, swimming pool and bar, although it wasn't open yet. No breakfast onsite but several cafes next door offering good range of options. Nice area.
3-night trip

10/10 Exceptional

Overall I had an amazing experience at this hotel I stayed for 7 days and I enjoyed them. A lot of restaurants are within walking distance.
Irvin, 1-night trip

10/10 Exceptional

Our experience was lovely, hotel staff super friendly and helpful, rooms are clean and the view is beautiful!
Jhonny, 3-night trip

10/10 Exceptional

great place
Erik, 5-night trip

8/10 Very good

Very clean and pleasant
RENE, 9-night trip

10/10 Exceptional

Beautiful hotel
Chandler, 9-night trip

10/10 Exceptional

A new gem in Manila
The room still smelled new! The design is at the intersection of aesthetic and practicality. The rooms are minimal and offer everything a solo traveler or a couple could need!
3-night trip

8/10 Very good

Room was smaller than i expected, but it was nice. The staff was great as was the balcony and view.
Corry, 2-night trip

10/10 Exceptional

excelente
Osmani, 2-night trip

10/10 Exceptional

It was excellent although is still under construction but I would definitely come back again. The area is quiet and amazing.
Nelson, 4-night trip

8/10 Very good

The staff was absolutely great and helpful.
Miguel Alberto, 8-night trip

6/10 Good

Decent
Good safe and quiet location near cute cafes and restaurants. New hotel and pool and other areas were still under construction. Had to change my room since it smelled like smoke. One night I found a cockroach in my bed.
5-night trip