At Ratana Platinum Resort, you'll be a short five-minute drive from Kamala Beach and Surin Beach. You can splash around at the outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges. A poolside bar and a fitness centre are other highlights, and apartments offer nice touches such as comfy beds and dressing gowns.
Languages
Arabic, English, Thai
At a glance
Property size
59 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The property charges 2.5 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas (2-device limit)
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Beach
Near the beach
Beach towels
Pool/Spa
Outdoor pool
Umbrellas
Sunloungers
Internet
Free WiFi
Parking and transport
Free self-parking on site
Family friendly
High chair
Food and drink
Electric kettle
Free tea bags/instant coffee
Dining
Full breakfast available for a fee daily 7:00 AM–10:30 AM: THB 350 per person
1 restaurant
2 bars/lounges and 1 poolside bar
Room service available
Bedrooms
Memory-foam mattress
Bed sheets provided
Rollaway/extra beds: THB 250.0 per day
Bathrooms
Soap
Bidet
Dressing gowns
Towels provided
Free toiletries
Toilet paper
Shampoo
Entertainment
32-inch LCD TV with cable service
TV in a common area
Outdoor areas
Outdoor furniture
Laundry
Near a laundromat
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 1300
Front entrance ramp
Tile flooring in room
Wheelchair-accessible (with limits)
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Chef
Electrical adapters/chargers
Luggage storage
Restaurant dining guide
24-hour front desk
Turndown service
Location highlights
In the mountains
Near a hospital
Near outlet shopping
Near the bay
In a village
Things to do
Fitness centre
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
59 rooms
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately THB 350 per person
Credit card charges are subject to an extra charge of 2.5 per cent
Children & extra beds
Cots/infant beds are available for THB 100.0 per day
Rollaway beds are available for THB 250.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Ratana Platinum Resort Kamala
Ratana Platinum Resort Aparthotel
Ratana Platinum Resort Aparthotel Kamala
Frequently asked questions
Does Ratana Platinum Resort offer free cancellation for a full refund?
Yes, Ratana Platinum Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ratana Platinum Resort?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Ratana Platinum Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Ratana Platinum Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Ratana Platinum Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Ratana Platinum Resort and nearby?
Ratana Platinum Resort has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Ratana Platinum Resort?
Yes, there's an on-site restaurant.
What's the area around Ratana Platinum Resort like?
Ratana Platinum Resort is a short 8-minute walk from Kamala Beach and 9 minutes' walk from Tsunami Memorial.
Ratana Platinum Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
28 Dec 2024
Generally a good stay and nice big apartment, with friendly staff.
The place felt in development rather than the finished article. The gym was small and rusty weights, broken lights in the pool, the pool bar was construction and unusable.
These small adjustments that would ensure its 4 star online rating.
Warren
Warren, 14-night family trip
Verified Expedia guest review
8/10 Very good
28 Dec 2024
Staff was excellent!!
Carla
Carla, 1-night family trip
Verified Expedia guest review
6/10 Good
18 Dec 2024
The roof pool is nice. Unfortunately the balcony doors do not lock.
Darryn
Darryn, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2024
I enjoyed staying at the Ratana hotel. The staff made me was very professional and friendly. I stayed a week here and I felt like I was at home due to how comfortable my stay was.
Mya
Mya, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2024
The most welcoming and accommodating hotel ever stayed at. The staff went above and beyond to help and make our stay perfect. Nothing was too much trouble.
Mr Ryan
Mr Ryan, 11-night trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Saad
Saad, 8-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jan 2025
Camilla
Camilla, 7-night trip
Verified Hotels.com guest review
2/10 Poor
30 Dec 2024
No lo recomiendo
No se ponía el seguro de la puerta (podías entrar con o sin llave), tampoco cerraba la puerta al balcón, pusimos el letrero de no molestar y aún así entraron al cuarto, nos robaron objetos personales y al momento de comunicarlo a recepción no hicieron nada. Por la noche no hay personal del hotel, pero si de queda abierto y puede entrar cualquier persona. Si tienen la oportunidad de quedarse aquí mejor desaprovechenla.
Yanet
Yanet, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 Nov 2024
Das war das schlimmste Hotel was ich in Thailand gebucht habe
Es entspricht teilweise nicht der Beschreibung von Expedia. Die Bilder die abgebildet waren entsprechen nicht das Zimmer was wir gebucht hatten bei Expedia . Bilder von Economy Zimmer werden nicht dargestellt.
Ich konnte mir bisher nicht vorstellen das ein Hotelzimmer kein keine Fenster hat in einen Hotel
Zudem war das Zimmer klein und teilweise abgewohnt. Auf dem Tisch war eine Glasplatte darunter Schmutz und Schimmel .
Im Kleiderschrank Staub und nur 3 Kleiderbügel. 2 waren belegt von den Bademänteln.
Duschgel gab es nur auf Nachfrage da unser alle war. Morgens 6.00 Uhr hörte man Geräusche von der Küche von Geschirr spülen und Braten und Kochen.