As regular travellers and hotel industry "insiders", we perhaps look at hotels with a bit more scepticism than others. The simple truth is that our stay was disappointing as the pictures and website details hid some fundamentals from us - we should have known! We have sympathy for anyone trying to run a hotel as it is a 24/7 business, but we arrived to find that a) there is a large, sprawling care home just behind the hotel, b) that there is a large new local government-sponsored building going up 100m away, c) the plot the hotel sits in is small and hardly reflects that of a roman villa d) there are no real views, e) the grounds, swimming pool, rooms and buildings looked a bit "tired"( we would guess a late 80's build / early 90's?), f) our room was dark and dated, with no real view (window off to the corner of the room)...OK, the giveaway signs were that the hotel is happy to accept "classic car groups".....and for this sort of trade the hotel is fine.
At the prices being demanded, there are much nicer places to stay in the area - we can testify to this. We ended up leaving a day early, feeling somewhat dejected.
Other reviews point towards a lack of warmth from the management / ownership team. This is immediately obvious. We could not help but feel that the management team we met wanted "out".