4/10 Fair
26 Oct 2024
Could’ve been worse-
They say they are pet friendly but we booked it and then called and we’re told they were not. Which happened to be the entire reason we booked this place.
Then at checkin the lady that checked us in kepted asking my name (while holding my ID) over and over like she thought I was some type of criminal- while I’m standing there with my son…
The beds in two of the three rooms our party booked were decent- but the other room was like sleeping on a board. It does look like they are upgrading beds as they go.
Overall for the price I guess it wasn’t too bad- but I’m very upset with how I was treated at check in and the fact that they say pet friendly but actually aren’t.
I travel all over a lot, and have never been treated that way on checkin. Had there been other options in the area I would’ve gone somewhere else.
Amber K
Amber K, 2-night family trip
Verified Hotels.com guest review