10/10 Exceptional
Great stay in a wonderful hotel. From lovely staff to stunning rooms. Honestly I can’t find a thing to say that’s negative.
Grant
Grant, 1-night trip
@Franschhoek Hotel
Franschhoek hotel with 2 bars/lounges and outdoor pool
Enjoy your visit to Franschhoek with a stay at @Franschhoek Hotel. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Hey Joe Restaurant, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a sauna.
Exceptional
Popular amenities
- Pool
- Free parking
- Free Wi-Fi
- Restaurant
- Bar
Main amenities (12)
- Daily housekeeping
- Restaurants and 2 bars/lounges
- Indoor pool and outdoor pool
- Sauna
- Steam room
- Children's pool
- Pool bar
- 24-hour front desk
- Garden
- Reception fireplace
- Front desk safe
- Laundry service
Feel at home (6)
- Children's pool
- Private bathroom
- Separate bath and shower
- Separate sitting area
- Garden
- Furnished balcony or patio
£126
includes taxes & fees
27 Jan - 28 Jan 2026
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Twin Room
Exceptional
Highlights
Furnished balcony or patio
Separate sitting area
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
- 37 sq m
- Mountain view
- Sleeps 2
- 2 Single Beds
Superior Double Room, Vineyard View
Very good
Highlights
Furnished balcony or patio
Separate sitting area
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
- 40 sq m
- Vineyard view
- Sleeps 2
- 1 King Bed
Executive Suite
Exceptional
Highlights
Furnished balcony or patio
Separate sitting area
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Separate bath and shower
- 58 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Junior Suite
Highlights
Furnished balcony or patio
Separate sitting area
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Separate bath and shower
- 70 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
R 45, La Brasserie Farm, Franschhoek, Western Cape, 7690
About this property
@Franschhoek Hotel
Enjoy your visit to Franschhoek with a stay at @Franschhoek Hotel. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Hey Joe Restaurant, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a sauna.
At a glance
Property amenities
Room amenities
Special features
Dining
Hey Joe Restaurant – This brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequently asked questions
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@Franschhoek Hotel Reviews
Exceptional
9.8
Cleanliness
9.6
Amenities
9.0
Staff & service
9.4
Eco-friendliness
9.8
Property conditions & facilities
What guests liked
- Breakfast was consistently described as great, world-class, and of good quality with plenty of options. (8 reviews)
- The gym was well-appointed and a lovely touch of relaxation during the stay. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Everything stood out, the hotel design, the beautiful rooms, every single staff member was very friendly and helpful. The complimentary waters and beers and the restaurant and breakfast, all absolutely great. We will be back
Lorrelle
Lorrelle, 2-night trip
10/10 Exceptional
It was a lovely property. Helpfully located for the vineyards via taxi. The area was under good security survelliance. The hotel itself is very beautiful and modern and has a lot of art on show. Rooms were spacious and clean and the service was very good. Would definitely recommend
Alicia
Alicia, 2-night trip
10/10 Exceptional
I had a fantastic stay here! My room was beautiful! The bed was so comfy and the bathroom was incredible! Staff was lovely and getting around town was very convenient from here.
Kevin
Kevin, 5-night trip
10/10 Exceptional
Beautiful
Had a beautiful view from the room, great breakfast, quiet and rooms are very comfy…
Carike
Carike, 1-night trip
10/10 Exceptional
New Franschhoek
Nice new hotel in franschhoek lovely funny and caring staff, just needs to settle in as it’s lacking a bit of atmosphere
Jasmin
Jasmin, 3-night trip
10/10 Exceptional
Everyone made us feel very welcome. We had one small issue at the start and it was quickly taken care of.
greg
greg, 2-night trip
10/10 Exceptional
Wonderful stay in a truly brilliant hotel
The hotel has wonderful facilities and is both comfortable and stylish.
The staff were incredible and always very helpful. In particular I would like to thank Cobi and Elana who went above and beyond when we discovered an error with one of our bookings, they really were fantastic!
Steven Alexander
Steven Alexander, 2-night trip
10/10 Exceptional
We loved every moment of our stay here! The facilities are gorgeous and the staff is absolutely incredible. The food and beverages at the restaurant are too notch. We loved our stay here, will certainly recommend it to all, and definitely will be back! Amazing!
Mandy
Mandy, 1-night trip
10/10 Exceptional
Delightful property just outside of town. Lovely staff. Everything was brand new and very clean. Breakfast was also fantastic.
Caitlin
10/10 Exceptional
We stayed for two nights, and would happily have stayed much longer! We both felt very blessed that we found such a wonderful hotel in such beautiful and relaxed surroundings. We'll definitely come back and will plan to stay longer. Great base for getting to all the many vineyards and restaurants. The food and facilities were first rate, and there was beer brewed onsite .. what more could you want.
Dave
Dave, 2-night trip
10/10 Exceptional
Fabulous hotel - really well thought out rooms and well appointed and equipped- good pool area,vineyard views and food excellent too -staff helpful and would highly recommend as a base to see Franschhoek or a destination get away R&R break.
Only issue is finding the place -Google maps took us down the wrong road - better signage required (but general manager very helpful when I rang their website phone number)
Robert
Robert, 2-night trip
8/10 Very good
Super stay
Super new hotel. Lovely grounds although minor gardening work still ongoing. Lovely new rooms with excellent facilities.
Best breakfast on our tour
Would have been 10/10 but for the poor tv in room
Keith
Keith, 2-night trip
10/10 Exceptional
Excellent and Brand new hotel, very modern architecture with a Scandinavian flare. Beautiful entrance, grounds, rooms, bathrooms and decor. Great pool area, gym and art sculptures. They own the micro brewery on same property which has great beer and indoor outdoor dining in modern building. Extensive menu, food was delicious especially my morning egg’s Benedict! Great staff too!
Rodney
Rodney, 1-night trip
10/10 Exceptional
Great hotel, nice layout, very modern. Nice pool and brewery on property that has great selection of beers and very good menu. Lovely staff! Easy close drive to town and vineyards. Don’t drink and drive! Enjoy!
Rodney
Rodney, 1-night trip
8/10 Very good
Good Franschoek wine experience.
Nice new hotel in a good location with new buildings and friendly helpful staff. It has the potential to be a very nice hotel once the musty smells are resolved. There is not lift at this property. Breakfast was good and Hey Joe's qas noce for food and beers.
Steven John
Steven John, 3-night trip
10/10 Exceptional
New Hotel with hands on Manager
Stayed in an executive suite. Perfect condition. Loved the rain shower and that it had a hand shower and a ledge to sit. Comfortable and firm mattress. Duvet huge and warm. Dark room. Quiet. Helpful staff. Friendly staff.
E M T
E M T, 2-night trip
10/10 Exceptional
Excellent new hotel. Routines not working yet. Very slow service in the restaurant.
Tommy
Tommy, 2-night trip
6/10 Good
Will be very nice, but now a bit too new lacking charm. Non cosy lights in the room, a lot of potentials for the future!
Linus
Linus, 3-night trip
10/10 Exceptional
Top class
This is a new hotel only open since Dec 2024.
All the rooms are beautifully furnished, clean and comfortable.
The grounds are still in the process of flowering but when they do so the whole area will be beautiful.
There is a lake with an area to sit and have a drink whilst watching the wildlife of which there is plenty walking around, seemingly quite oblivious to the humans getting in their way😊.
Breakfast was of good quality and plentiful of choice.
The staff from the manager Charl to the gardening staff are all extremely polite and helpful.
I have no affiliation to this hotel but have no hesitation in recommending it.
John
John, 4-night trip
8/10 Very good
Room very spacious, complimentary fruits, good breakfast.
Difficult to find as there is no road sign, pool too small for the size if the hotel. Complain about missing hair dryer and outside table were not handeld. Booked twin beds were not prepared and it took several calls to get it done.
Monique
Monique, 2-night trip
10/10 Exceptional
Absolutely fantastic hotel
An absolutely stunning hotel. New, modern, beautifully decorated. Everything top class from the facilities to the rooms to the staff. Pool and gym facilities absolutely fantastic. Breakfast was world class as well as the restaurant for dinner. We have to compliment the chef at hey Joe’s restaurant on out of this world food. Staff were friendly and eager to please. I have to say this is one of the best hotels we have ever stayed in . 1000 times over, we will definitely be back on a regular basis. Very reasonably priced for the high standards. Congratulations to owners and management for a fantastic standard and amazing new hotel. The attention to detail is fantastic. Absolutely loved our stay. Extremely highly recommended. Well done
PAMELA
PAMELA, 1-night trip
6/10 Good
Brand new and still some snags getting worked out. Asked for a regular coffee pod for the coffee maker and staff said they only had decaf, so supply is clearly an issue. Asked to use a corksrcrew at front desk, and it took them 10 minutes to find one, which had to be delivered from another property (this is the wine country). So some training and supply issues. Once they get up and running, it looks to be a lovely spot. Nice rooms.
Gregory
Gregory, 1-night trip
10/10 Exceptional
A pleasant 2-night stay
The hotel had only been open for 5 weeks when we stayed, but we were very impressed with the operation and the facilities available. Very large bed was really comfortable, aircon worked well and the balcony opening out on to a young vineyard was a lovely extra touch.
Breakfast on both mornings was great, with lots of options including hot dishes. The gym was well-appointed (by hotel standards), and the sauna was a lovely touch of relaxation during our stay.
The stay felt like good value for money - you are a little outside of Franschhoek town, but the vineyards are an easy taxi journey away.
The only things I would expect to see which we didn't have, would be filtered water readily available throughout the resort (especially in the gym!), and more toiletries than just body wash and a bar of soap (I'd expect shampoo at a minimum, but conditioner and body moisturiser would be welcome additions).
We will certainly consider this hotel again if/when we return to Franschhoek.
Robyn
Robyn, 2-night trip
6/10 Good
Beware of a bait and switch on your reservation
The booking and check-in processes have issues. They tried to sneak us in a lower rate room for the higher rate price. Be aware that they only have two junior suites with separate bedrooms so if you are booking one of those, you probably won’t get what is advertised here. The front desk staff is poorly trained. We had to switch rooms twice to finally get what we paid for in the third room in three days and we had to keep on them about it to make it happen. They kept saying it would be taken care of but every time we followed up, they acted like they had no clue what we were talking about. However, all of the bartenders, waitrons, and housekeepers were excellent. The property is lovely, new, and well-kept and the pea foul are fun to observe.
Verified traveller
7-night trip