10/10 Exceptional
Beautiful property with excellent friendly staff. Needs your support during these difficult times.
Steven
Steven, 2-night trip
Lombardy Boutique Hotel & Conference Centre
Luxury hotel in Pretoria with spa and restaurant
Nestled in Lombardy Estate, Lombardy Boutique Hotel & Conference Centre offers a tranquil retreat with an English breakfast, a serene garden, and soothing spa treatments at Soulstice Day Spa. Unwind on the terrace or by the nearby outdoor pool; stay connected with free WiFi and explore titles from the library.
Very good
Popular amenities
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free Wi-Fi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool access
- Room service
- Massage/treatment rooms
- In-room childcare
- Meeting rooms
- Airport shuttle
- Area shuttle
- Shopping centre shuttle
- Train station pick-up service
For families (6)
- Children stay free
- Babysitting (surcharge)
- Private bathroom
- Separate bath and shower
- Television
- Garden
Room options
Check availability for these dates
Showing 2 of 2 rooms
Executive Suite
Highlights
Patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
HDTV
- 30 sq m
- Sleeps 2
- 1 Double Bed
Classic Double Room
Highlights
Patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
HDTV
- 30 sq m
- Sleeps 2
- 1 Double Bed
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About the area
c/o Cole Street & Graham Road, Shere, Pretoria, Gauteng, 0084
About this property
Lombardy Boutique Hotel & Conference Centre
Lombardy Boutique Hotel & Conference Centre is a great choice for a stay in Pretoria. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and Lombardy Restaurant serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a terrace and a garden.
At a glance
Property amenities
Room amenities
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Lombardy Boutique Hotel & Conference Centre Reviews
Very good
8.0
Cleanliness
8.4
Location
8.0
Staff & service
8.0
Eco-friendliness
7.6
Property conditions & facilities
4/10 Fair
Stay was disappointing
I don’t think the place is worth what they charge.
The reception was not welcoming. Rooms not really serviced well. No soaps/creams. The halls where dirty and gardens not maintained. Just over all disappointing.
They need friendly inviting staff that make you feel welcome too.
Verified traveller
1-night trip
10/10 Exceptional
Friendly and comfortable. Staff were always available and kind
Verified traveller
2-night trip
10/10 Exceptional
This was one of the most beautiful buildings i have ever had the pleasure of staying in. Its outside, inside flow is seamless and the details are flawless. The interior is in true keeping of the buildings age and design and i would like to congratulate whomever the person is that decorated or designed the interior space. The team at the Hotel from housekeeping to Management were always concerned about my comfort and the reception was always à
Verified traveller
4-night trip
10/10 Exceptional
ottimo!
Confortevole, con un ampio parco per passeggiare, giardino interno e diverse zone per stare seduti a godere del clima invernale, comunque mite. Molto buono il ristorante, con cibo di qualità. Personale attento e discreto. Di fianco alla struttura una Spa assolutamente da provare
Emanuela
Emanuela, 2-night trip
8/10 Very good
Very pleasant. Breakfast (main course only) included which was convenient. The basin had no plug, but the bath plug was interchangeable. Very large bed, but duvet just covered the mattress. Air-conditioner not connected to the electricity, but it was winter and we survived. Although there was wi-fi I could not manage to connect.
Ursula
Ursula, 2-night trip
8/10 Very good
It was okay but the kettle inside the room was not working and the bathroom bin was full and not used by me
Gifties
Gifties, 1-night trip
10/10 Exceptional
I really was pleasantly surprised with Lombardy and will definitely be visiting them again.
Elizabeth
Elizabeth, 1-night trip
6/10 Good
Needs some TLC
The hotel staff are friendly and accommodating, even assisting me with an early check in as I was attending a wedding nearby. The rooms are large, however they seem very run down and in need of some tic. Also they seem to ha e cut some corners when it comes to the finishing touches.
Large King size bed, with two standard size pillows, just isn't acceptable. The linen also had stains. Two towels only one was torn No hand towel. No bathrobes or slippers which are mentioned in the listing.
The staff helped with extra pillows and towels but only after the second time I had to walk to reception to request this as the phone in the room wasn't working.
Wesley
Wesley, 1-night trip
4/10 Fair
Not a five star hotel - slow and noisy
I stayed for four nights. I found the service to be slow and this cannot be a five star establishment. A few examples include: When I called to ask for an ironing board and iron to press my clothes, reception said that they would bring it however it never arrived; breakfast takes very long even though on two of the mornings we were the only guests in the restaurant. On our last night there, we had a scare when two drunken guests tried to open our door at 3am; people were making a lot of noise for about three hours shouting, talking and banging doors (I called reception at 3am to ask them to check it out because I thought someone was trying to burgle the place). They even tried to open my mum's room door (she was in the room next to mine). On this same night, I was also itching all over (I think it was the blanket but I cannot be certain) and I broke out in a terrible rash that lasted all night and all day. For some reason, it is impossible to have two hand towels in the room at any given point. When we requested for two hand towels, they brought two bath towels instead. The positives include good wifi, staff are friendly and access in and out of the compound where the hotel is situated is good. Overall, I would not rate this place very highly. I've stayed in numerous five star hotels and this is by far the least appealing in terms of returning or recommending it to friends.
Verified traveller
4-night trip
2/10 Poor
Very Unhappy Honeymooners
This was our last stop of our honeymoon and we booked a special room for this reason! BUT, absolutely NOTHING we booked, we got. Firstly, we booked the suite (which I assumed was the Honeymoon suite, as this is the only suite their website advertises) that said it had a jetted bathtub and under special comments I re-iterated that I booked this! When we got to the hotel at 14:45, the room was not ready and was then informed that the room that we booked, is NOT the room that we were getting! Upon requesting the manager, it was just said SORRY, there was a problem with our booking!! Furthermore, they didn't even try and accommodate us for their stuff up, not even a letter of apology in the room! Amenities was not there, the booking said there's slippers, etc... Nothing!! The safe did not work, half the lights in the room was dead! We we're two people, we got 1 bath towel, 1 face towel... The remote for the TV did not work and when we requested someone to bring batteries, after twenty minutes of waiting, we left with someone still not arriving at the room!! We might have had all the bad luck in the world at the Lombardy Hotel, but coming from the Hospitality Industry myself, all of this could not have been just 1 room!! Will definitely NOT recommend this hotel to anyone, ever, even if it has the best location in the world!! Would rather stay in an Formula 1 hotel than here, because at least they would attempt to fix issues!! DO NOT STAY HERE!!!!
Hanro
10/10 Exceptional
Amazing place
Amazing. What a stunning place
Jacobus
Jacobus, 1-night trip
10/10 Exceptional
Awesome Stay
Great Experience. Travel via the back roads and miss all the traffic.
Verified traveller
2-night trip
6/10 Good
I was disappointed with the lack of variety in the hotel menu ...
also feel that the rooms need an upgrade
Verified traveller
10/10 Exceptional
We had a great time here! Beautiful room, friendly staff and delicious breakfast... only negative was that our food and drinks took a long time to get prepared... but once they arrived they tasted great. I really liked the large bed and colorful decor
Verified traveller
8/10 Very good
Hübsches Hotel in Südafrika
sehr nettes Personal Dir Terrassentür hatte geklemmt und sofort wurde uns ein Angestellter geschickt der dies sofort behoben hat.
Verified traveller
4/10 Fair
Fawlty Towers
From the moment I stepped into this hotel I could sense something was amiss. Clearly this hotel is trying to operate without properly trained staff.
The facilities are dated and need a good refurbishment.
No service in the restaurant on Sunday evening (18h30) so we went out for dinner.
We booked a spa for Monday 10 October for our anniversary. Sadly the Spa didn't get our booking........they tried to accomodate us for a 1 hour spa session but we declined as we wanted a half day experience.
i sense that Lombardy was once a 5 star boutique hotel but not anymore, maybe a 3 star and a poor 3 star at that.
I felt like I was living in a hostel.
alan robertson
8/10 Very good
WHILST THE ROOMS ARE COMFORTABLE THE PLACE IS TIRED, THE WALL PAPER IS SHOWING AGE AND THE SINK PLUG LEVER DID NOT WORK. THE TELEVISION NEEDS REPLACING, THERE ARE THREE VERTICAL LINES GOING DOWN THE SCREEN, ON ALL CHANNELS
cedric
8/10 Very good
Great place but horrible bed in room 9
Bed slept in the middle with no over mattress to connect two single beds :( otherwise it was a great stay.
Trevor Elias
4/10 Fair
What a diappointment
Four nights stay was one long disappointment; tatty and unkept; management absent and friendly front of house staff did their best to help; door of bathroom cabinet was broken and on the floor when we first entered our room and stayed there the four days; curtains dirty and tatty and fell of the rails; would not walk on the carpet or sit on the furniture due to dirt and awful smell; there were the usual beverages and toiletries. Nothing special. No welcoming letter; no enquiering about our stay; meeting snacks I ordered were so mediocre. I do not know where to stop. Other guests I overheard hAd similar complaints. The five stars are a fraudulent misleading sell aspect. I am most angry about that misrepresentation. Food is good if compared to a mediocre restaurants; it is totally terrible and uninspiring for a five star establishment. I was offered other rooms but they were all in a similar state. Ghastly. I was not at the spa so cannot comment on that. Place needs to close down and be refurbished in totality. Please do not represent this place as a five star boutique hotel because you are misleading us as clients.
Dr Marie-Luce
10/10 Exceptional
came by (a fortunate) accident
our other accommodation double booked our rooms so we got a place to stay here. It's a very well kept romantic hotel with a gorgeous dining room and a nice and warm library with an open fireplace. Rooms are really nice especially room 20 with the nice bathtub and office space. The outside is nice to sit for a sundowner and enjoy the evening. what a nice gem with great staff!
Mark P
10/10 Exceptional
Lombardy review
Good relaxation area
Godiragetse
8/10 Very good
My solo night at Lombardy Boutique hotel
I needed time alone to think and found this hotel through internet and it turned out to be just the place I was looking for, very quiet. I'm definitely trying it again for romantic night this time
Nkateko
6/10 Good
Breakfast not up to 5 star standard, no porters, gardens neglected. Definitely not a 5 star hotel. Staff friendly however and try to please.
Lucille
6/10 Good
Hotel staff need more training
Rooms need to be checked before check-in
Chef was excellent with meal requirements
Verified traveller
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