2/10 Poor
2 Mar 2025
Awful
Never again! When I arrived they had no record of my booking, even though I showed them the booking confirmation. After almost an hour they agreed to give me a room. When we were in the room it was freezing, it was -2 in the room, we tried the heating but it didn’t work. Asked reception to move us but they said they didn’t have any other rooms made up. We left at 6am because we couldn’t stand the cold.
Chris
Chris, 1-night trip