10/10 Exceptional
The hotel was bright, quiet and very clean.
The staff were very helpful at all times,
Superb location to get around everywhere in Rome
We had an excellent stay
Thank you
Daljit Kaur
Daljit Kaur, 4-night trip
Relais Marco Polo
Pet-friendly hotel connected to the convention centre, within easy reach of Basilica di Santa Maria Maggiore
At Relais Marco Polo, you'll be a short five-minute drive from Colosseum and Spanish Steps. Also, Piazza di Spagna and Via Nazionale are a short five-minute drive away. Public transportation is only a short walk: Termini Tram Stop is 6 minutes and Castro Pretorio Station is 7 minutes.
Very good
Popular amenities
- Airport transfer
- Pet-friendly
- Parking available
- Free Wi-Fi
- Air-conditioning
- 24/7 front desk
Main amenities (10)
- Daily housekeeping
- Room service
- Airport shuttle
- 24-hour front desk
- Communal living room
- Microwave in a common area
- Fridge in a common area
- Concierge services
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Cots/infant beds (surcharge)
- Microwave
- Daily housekeeping
- Coffee/tea maker
- Blackout curtains
- Lift
£69
includes taxes & fees
12 Jan - 13 Jan 2026
Room options
Check availability for these dates
Showing 4 of 4 rooms
Deluxe Suite
Very good
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Memory foam bed
Premium bedding
- 38 sq m
- 1 bedroom
- Sleeps 5
- 1 Queen Bed, 1 Single Bed and 1 Double Bed
Deluxe Double Room
Wonderful
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Down duvet
Premium bedding
- 19 sq m
- Sleeps 2
- 1 Queen Bed
Deluxe Triple Room
Exceptional
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Down duvet
Premium bedding
- 24 sq m
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
Deluxe Quadruple Room
Exceptional
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Down duvet
Premium bedding
- 30 sq m
- Sleeps 4
- 1 Queen Bed and 2 Single Beds
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About the area
Via Magenta, 39, Rome, RM, 00185
About this property
Relais Marco Polo
At Relais Marco Polo, you'll be a short five-minute drive from Colosseum and Spanish Steps. Also, Piazza di Spagna and Via Nazionale are a short five-minute drive away. Public transportation is only a short walk: Termini Tram Stop is 6 minutes and Castro Pretorio Station is 7 minutes.
At a glance
Property amenities
Room amenities
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Relais Marco Polo Reviews
Very good
9.0
Cleanliness
7.8
Amenities
8.8
Staff & service
8.4
Eco-friendliness
8.4
Property conditions & facilities
10/10 Exceptional
beautiful property!
Paul
Paul, 3-night trip
8/10 Very good
Clean room beds where beds
Cody
Cody, 1-night trip
10/10 Exceptional
Nice Hotel and very friendly staffs, and a very nice location.
Ashish Rai
Ashish Rai, 2-night trip
10/10 Exceptional
We loved it here! Staff was great, breakfast was wonderful as well.
Carol
Carol, 3-night trip
10/10 Exceptional
Clean and modern room with all the necessities.
Atif
Atif, 5-night trip
10/10 Exceptional
The hotel is right next to the train station, which is super convenient. The rooms are clean and nice. Had good sleep there.
Shaoying
Shaoying, 3-night trip
10/10 Exceptional
Great place to stay, newely renovated and very friendly and helpful staff. Also located perfectly close to the main Rome train station for easy access for travellers.
Sahibdeep
Sahibdeep, 3-night trip
10/10 Exceptional
Really welcoming property, kind staff. Rooms exactly as described and pictured. Very clean rooms with coffee machine etc. would recommend this hotel as felt very safe.
Sharon
Sharon, 2-night trip
8/10 Very good
Nice staff & clean-suitable for a one night stay.
Staff was great. However it’s evident that they are trying to grow their hotel as there is a lot of construction and some unfinished areas. The walls are thin as we could hear conversations in the common areas while in our room.
Verified traveller
1-night trip
8/10 Very good
The hotel room and location were excellent, very close to main metro, bus and train station so can easily visit everywhere. We did not try the food so cannot comment and did not see what the other rooms were like. I managed to get the family room which was the largest and recently refurbised. Be aware, the vacinity although great location is very dirty and lots of people trying to sell you things. We found a great restaurant not far away Santa Maria Osteria Romana all all staff are Italian, food was fantastic and very friendly.
Paul
Paul, 6-night trip
8/10 Very good
The room is newly renovated and clean. But the main problem is the building got power failure twice during our stay and really impacting.
Sik Wa
Sik Wa, 4-night trip
10/10 Exceptional
Full of character. But has modern rooms. Staff friendly, helpful, personality. Area full of interesting local colour, history and quiet churches when the crowd gets too much. And picked because close to termini. Love roma.
geoff
geoff, 1-night trip
8/10 Very good
Very small apartment. The only plus is that it’s close to Termini station, but the listed distances to major attractions are not accurate.
Yuliia
Yuliia, 2-night trip
8/10 Very good
For their renovated rooms, I would recommend the hotel. It is about 150m from Termini and is accepting late arrivals. Our flight was delayed and all in all we arrived at 22:45. It is quiet but not fully sound proof. There are restaurants, small market and coffee shop right by the entrance of the building.
Julie
Julie, 1-night trip
10/10 Exceptional
Rome
This place was a pleasant surprise!! It’s a fully renovated bedroom in an old building. Service at front desk was friendly and professional. Only one block from the train station. Although the area is not the nicest we felt safe and had no problems.
Gabriela
Gabriela, 2-night trip
6/10 Good
They were under construction and did not advise us. We would never have booked, if we had known.
Jenny
Jenny, 2-night trip
8/10 Very good
A very nice room and friendly staff that really cares about their guests. Very clean and well-maintained. Located in the center of Rome, close to Termini station - this is a huge advantage if you want to explore Rome and other cities by train, bus and subway. There are a few good restaurants and coffee shops right outside the hotel, so if you are lazy, you can eat just a few steps away. The street outside is not too noisy and we vere feeling safe there as well. I have no problem to recommend Relais Marco Polo to other guests! Go for it, you won't regret!
Karolis
Karolis, 5-night trip
8/10 Very good
10/10 service
Such a quaint boutique hotel super close to the Termini. The staff was exquisite! So helpful and kind! David was so happy to help me upon checkout with a broken suitcase I needed to get rid of, letting me checkout late, offering to hold my luggage if I needed, all with a smile. Fantastic service. The only downside was the thin walls. I could hear everything outside my room, but I would stay again in a heartbeat and just buy ear plugs : )
Maria
Maria, 1-night trip
6/10 Good
Disappointed that in our 1st stay we could request an iron and ironing board and take it to our room to iron and a week later in our 2nd stay we had to iron in the reception hallway to iron as we were told we can't iron in the room. And the elevator seems like a safety hazard. We understand it is an old building but the elevator must be upgraded. And no telephone in the room to call the reception.
Karim
Karim, 2-night trip
2/10 Poor
The room was clean and big for a family of 5. There was construction in the building that started at 7am. On our 2nd day the hotel lost power and couldn’t tell us when it would be restored. Then they lost water. The front desk was not helpful and would just ignore our questions when we were trying to find out what was going on. They offered to refund us but were not helpful in helping us find alternative accommodations. When we tried to get the refund through Expedia, the hotel refused. They didn’t offer bottled water or flashlights for trying to navigate the dark stairwell. They even made a joke about the water running out. It was horrible. The location was good but I would not recommend to anyone. Avoid at all costs
natasha
natasha, 5-night trip
6/10 Good
Location was absolutely amazing, at just 4 minutes walking distance from the Termini, it was super convenient. The room itself was really beautiful, extremely clean and spacious enough. There was a Nespresso machine for the first coffee of the day which was nice to have. The bed and pillows were super comfortable and super clean. Unfortunately this is where the positive points are ending. The hotel seemed to have undergone renovations recently, and it's a shame it was not done properly. The rice paper thin walls were half the reason why we were not able to rest at all. You can hear everything happening in the corridor and in the adjacent rooms, from people doing their "number two", to people actually fu**ing, to the maintenance staff starting their disrespectful fanfare before 6 in the morning, this is definitely not a place you will be able to sleep even with the best earplugs out there. To add insult to injury, there was no air conditioning, or at least, it was a "centrally" controlled one which is impossible to get under 25 C in the room. We were lucky it was not as hot as it's usually in Roma at this time of year.Other than that there was one of those extremely low quality chinese fridge which was not working, leading us to loose some food. Also the drain in the shower was completely clogged, you cannot let the shower run for more than 1-2 minutes at a time otherwise it will overflow on the floor, you have to wait for the drain to swallow very slowly before restarting it.
Guillaume
Guillaume, 4-night trip
2/10 Poor
The hotel is in an old, dirty building that is under construction. The rating on Hotels.com is above 8 pts but the hotel is a 3 star. The entire two floors smell terrible and the rooms are old, dirty with thin walls. You can hear everything from adjacent rooms.
I originally booked one 4 person room at Relais Marco Polo. Later requested a second room. They bumped me down to Hotel Marco Polo with 2 rooms without informing me. When I arrived I was disgusted with the smell and the dirtiness of the place. I requested to get back my original room, which only one was available. When I went into the room, there were ants crawling everywhere and hair all over the floor. I asked them to clean the room which they did. I was asked to pay additional $120 for the second room, on top of $900 plus city tax. The hotel was not with over $1000 for 2
Nights. I was very disappointed.
We avoided sending time on the property because it was so terrible and went to the room only to sleep. The experience ruined my stay in Rome.
Liana
Liana, 2-night trip
4/10 Fair
I would prefer this review not to go public because the inconvenience may not have been the property’s fault. I stayed 2 nights in Relais Marco Polo, Rome, near Termini from 1-3 July25. On the first morning, 2 July, there was a black out. This continued all day and the electricity was not restored until some time during the night. I visited reception where I was told that the whole street was impacted. The latter was not correct as the restaurants downstairs were operating and my friend was staying at the Yes Hotel up the road and they had electricity. The hotel did not contact me or apologise in any form. My room was on the fourth floor and this meant taking the stairs, which were pitch black with no attempt made to put in any temporary lighting. It was very dangerous. Unable to charge my phone I had no torch. Fortunately the electricity came back on during the night and I was able to use the lift with my heavy bag when I checked out the next morning. No provision had been offered for this. As well as zero information or consideration on the impacted day it was a 36 degrees in Rome and AC was essential so I had to go elsewhere. I would like the property to refund my costs. As indicated in my review the other aspects of the hotel were fine.
Verified traveller
2-night trip
8/10 Very good
Quarto super agradável, bem amplo, tudo novo. Apenas as estruturas externas ao quarto (recepção e elevador) que precisam de atualizações. Mas realmente o quarto em si está em otima condição. A localização também é otima, muito próxima a estação Termini o que facilita de mais.
Augusto
Augusto, 1-night trip