Guests
All properties in Johor Bahru, Johor, Malaysia

Citrus Hotel Johor Bahru by Compass Hospitality

Central hotel with 1 restaurants, connected to a shopping centre, near Johor Bahru City Square

  • Free WiFi
From
£21

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Standard Room - Bathroom
  • Club Family Suite  - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 59.
1 / 59Standard Room - Guest Room
No. 16, Jalan Station, Johor Bahru, 80000, Johor, Malaysia
7.6.Good.
  • Great, Everything all good 👍

    Jan 1, 2020

  • Cirtus hotel is very convenient to travel along bus interchange and both Singapore,…

    Apr 29, 2019

See all 171 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Shopping
Dining options
Transport options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 125 smoke-free guestrooms
    • Daily housekeeping
    • Restaurants
    • Fitness centre
    • Business centre
    • Area shuttle

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Central District
    • Johor Bahru City Square - 1-minute walk
    • KSL City Mall - 39-minute walk
    • Komtar JBCC - 4-minute walk
    • Johor Bahru Old Chinese Temple - 6-minute walk
    • Johor Bahru Chinese Heritage Museum - 10-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Club Deluxe Room
    • Club Family Suite
    • Family Room
    • Club One-Bedroom Suite

    What’s around

    Landmarks

    • In Central District
    • Johor Bahru City Square - 1-minute walk
    • KSL City Mall - 39-minute walk
    • Komtar JBCC - 4-minute walk
    • Johor Bahru Old Chinese Temple - 6-minute walk
    • Johor Bahru Chinese Heritage Museum - 10-minute walk
    • R&F Mall - 12-minute walk
    • Johor Zoo - 26-minute walk
    • Plaza Pelangi - 30-minute walk
    • Holiday Plaza - 2.5 mi / 4 km
    • Woodlands Checkpoint - 4.1 mi / 6.5 km

    Getting around

    • Senai International Airport (JHB) 25-min drive
    • Changi Airport (SIN) 33-min drive
    • Singapore (XSP-Seletar) 21-min drive
    • JB Sentral 4-min walk
    • Area shuttle (surcharge)
    map
    See on map
    No. 16, Jalan Station, Johor Bahru, 80000, Johor, Malaysia

    At a glance

    Hotel size

    • This hotel has 125 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time 2:00 PM-noon
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

    Children

    • No cots (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • No on-site parking
    • Off-site parking nearby (MYR 30 per day)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant

    Things to do

    • Fitness facilities

    Working away

    • Business centre
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 861
    • Conference space size (meters) - 80

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers: 1
    • Lift
    • Safe-deposit box at front desk

    Languages Spoken

    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • 32-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Citrus Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Local area shuttle service is offered for an extra charge

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Parking is available nearby and costs MYR 30 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Citrus Hotel Johor Bahru Compass Hospitality
    • Citrus Johor Bahru Compass Hospitality
    • Citrus Compass Hospitality
    • Citrus Hotel Johor Bahru by Compass Hospitality Hotel
    • Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru
    • Citrus Hotel Compass Hospitality
    • Citrus Johor Bahru Compass Hospitality
    • Citrus Compass Hospitality
    • Citrus Hotel Johor Bahru by Compass Hospitality Hotel
    • Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru
    • Johor Bahru Citrus Hotel
    • Citrus Hotel Johor Bahru Compass Hospitality
    • Citrus Hotel Compass Hospitality

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Citrus Hotel Johor Bahru by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no on-site parking at Citrus Hotel Johor Bahru by Compass Hospitality.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 2:00 PM - noon. Check-out time is noon.
    • Yes, Citrus Cafe offers international cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include Restoran Nilla (3-min walk), Restaurant Muthu (5-min walk) and F.o.C. Faculty of Caffeine (6-min walk).
    • Maintain your daily exercise routine at the gym.
    7.6.Good.
    • 8.0.Very good

      All was good

      Rusminah, 1 night trip, Mar 14, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      Dirty and smelly , worse than backpacker hostel. And hotel.com seem not honest will not show the negative review on the booking side.

      Peck khee, 1 night trip, Mar 4, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Low Price, good value

      You get what you pay for. For $20 USD per night, the price is unbeatable. Good and friendly staff---one of the receptionists has amazing effciency. Superb location in the heart of Johore Bahru.

      Douglas, 1 night trip, Mar 3, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Hotel is close by to ciq mall and mama shops, where you can find restaurants and food stalls.

      1 night trip, Feb 22, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Great service but i didnt enjoy the room enough.

      service is great. although i was staying in the newly renovated club room, the shower drainage was partly blocked. The aircondition is not enough to make the whole room cold so my sleeping was a bit uncomfortable.

      Malvin, 1 night trip with friends, Feb 21, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Good hotel for a short stay. Friendly,

      Charming staff at check in. Kindly allowed our prior requested late morning check in. Room was quiet except for maintenance/vacuuming staff mid afternoon. We needed a quiet day room due to long layover and same day night flight. Some banging above our room woke us mid arvo. Reception staff fixed this for us promptly. Fast 7pm checkout with smiles and quick 50 ringgit deposit refund. We will be back! Thank you for a great stay. We did not have high expectations of the hotel or the area. Hotel is a comfy place to stay in transit with a good shopping centre opposite.

      1 night trip with friends, Feb 10, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Centrally located with food street right in front of the hotel. Basic amenities were provided in the room. Newly renovated front desk is a good change compared to last time. Room renovations were disappointing. Probably new vinyl flooring (still uneven), same tiny toilet with soaps and toothbrushes provided. Generally for the price you paid, its good. Definitely not a 4* hotel as advertised.

      1 night trip, Feb 7, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything was perfect. Even though it's a 3 star hotel, but their staff service and breakfast buffet was good. They change their breakfast menu. Facilities are all well equip, but only one thing for Air-conditioning, it was in a wrong position as we had to pull our bed forward, in order to feel the aircon for better position. Overall, all was good. Thank you!

      2 night family trip, Jan 23, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Good about the hotek is very close to those major shopping mall and CIQ.

      2 night family trip, Jan 18, 2020

      Verified Expedia guest review

    • 2.0.Poor

      robbery & dead people

      There were many robberies in the street in front of the hotel. The alley next to the hotel is full of drug addicts. On the day of check-in, I saw the police moving the dead body on the 7th floor. It is not recommended that you check in on the 7th floor, because there are dead people there, which is a terrible place. i check out immediately.

      4 night business trip, Jan 16, 2020

      Verified Hotels.com guest review

    See all 171 reviews