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Moonridge Mountain Retreat

Big Bear City cabin with fireplace

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When you stay at this cabin, you'll be within a 10-minute drive of Snow Summit and Big Bear Mountain Resort. The Hot tub makes for a relaxing end to the day, and freebies such as WiFi and self-parking are added perks. A washer/dryer, a fireplace and a Smart TV are other features.
Good

Popular amenities

  • Laundry facilities
  • Free parking
  • Free Wi-Fi
  • Child-friendly activities
  • Non-smoking
includes taxes & fees
3 Nov - 4 Nov

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About the area

Map
586 Villa Grove Ave, Big Bear City, CA, 92314

What's nearby

  • Big Bear Alpine Zoo - 2 min drive - 1.5 km
  • Big Bear Mountain Resort - 3 min drive - 2.6 km
  • Chair 7 - 3 min drive - 3.0 km
  • Bear Mountain Golf Course - 4 min drive - 3.4 km
  • Snow Summit - 5 min drive - 4.1 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 82 min drive

Restaurants

  • ‪Circle K - ‬9 min drive
  • ‪Carl's Jr. - ‬8 min drive
  • ‪Bear Mountain Ski Resort - ‬6 min drive
  • ‪Moonridge Coffee Company - ‬6 min drive
  • ‪Applebee’s | IHOP - ‬7 min drive

About this property

Moonridge Mountain Retreat

  • When you stay at this cabin, you'll be within a 10-minute drive of Snow Summit and Big Bear Mountain Resort. The Hot tub makes for a relaxing end to the day, and freebies such as WiFi and self-parking are added perks. A washer/dryer, a fireplace and a Smart TV are other features.

At a glance

Property size

    • 4 cabins
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • This property enforces quiet hours from 10:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Check-out instructions

    • The host requires you to complete the following before checking out:
    • Take out the rubbish
    • Turn off the lights

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Limited on-site parking (max 2 spaces per unit)

Other information

    • Smoke-free property

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Moonridge Mountain Retreat Reviews

6.6

Good

7.4

Cleanliness

3.0

Amenities

5.0

Property conditions & facilities
Verified review

6/10 Good

The house is very nice it's in a very nice location there seems to be some things that the owner has letting go of at the property though that make it very disappointing. The hot tub heats up but the Jets do not work they barely work on one side of the hot tub there's no bubbles or steam it was a big let down the fireplace was also out of order which was a big letdown the microwave in the kitchen doesn't work and the barbecue was out of propane
Verified review

4/10 Fair

a lot of the light switches did not work, there we dirty dishes in the sink, and there were maintained workers blocking the driveway.
Verified review

6/10 Good

One of the toilets did not flush. Tried to contact someone multiple times. After several attempts I was messaged back stating that they would put in a work order. We went our entire 5 day stay with a nonfunctional toilet. The caps jets did not work. There was no power to the on off pad. We tried to use it once and it poured water down the balcony. We were messaged with an apology to read the manual. One of the bedroom tvs did not work. The power went out after over an hour and not being able to get ahold of someone. We were able to get it turned back on. We loved the actual cabin and location. But it does need some maintenance and much better customer service.
Verified review

10/10 Exceptional