4/10 Fair
n/a
Gary
Gary, 2-night trip
Tollgate Hotel
Stoke-on-Trent hotel in regional park
When visiting Stoke-on-Trent, Tollgate Hotel is a great choice to consider. Guests will have free perks such as WiFi and self-parking.
Popular amenities
- Free parking
- Free Wi-Fi
- 24/7 front desk
- Electric vehicle charging point
Main amenities (8)
- Housekeeping (on request)
- Meeting rooms
- 24-hour front desk
- Meeting room
- Hair salon
- Concierge services
- Luggage storage
- Reception hall
Feel at home (4)
- Private bathroom
- Bath or shower
- Cable TV service
- Free self-parking
£55
includes taxes & fees
28 Dec - 29 Dec
Room options
Check availability for these dates
Showing 3 of 3 rooms
Deluxe Double Room
Highlights
Heating
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Wardrobe
- Park view
- Sleeps 2
- 1 Double Bed
Deluxe Twin Room
Highlights
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Wardrobe
- Park view
- Sleeps 2
- 2 Single Beds
Family Room
Highlights
Heating
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Wardrobe
- Park view
- Sleeps 4
- 1 Double Bed and 2 Single Beds
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About the area
Tollgate Hotel & Leisure, Ripon Road, Stoke-on-Trent, England, ST3 3BS
About this property
Tollgate Hotel
When visiting Stoke-on-Trent, Tollgate Hotel is a great choice to consider. Guests will have free perks such as WiFi and self-parking.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Tollgate Hotel Reviews
5.8
Cleanliness
5.6
Amenities
7.4
Staff & service
5.4
Eco-friendliness
5.2
Property conditions & facilities
6/10 Good
Could have been better
Black mould around the bath. Inadequate heating, the radiators didn’t switch on and made the room quite cold. My room tv arial was broken, however the receptionist was very helpful and sourced me another arial cable from another room.
Jan
Jan, 1-night trip
2/10 Poor
You get what you pay for
Never returning. Window catch screws hanging out. Mould in 3 places in bathroom. Dirt in bottom of wardrobe.
When I checked in guy was talking to someone through ear buds. Slapped a card machine in my face no how much I was to pay.
2 big flats across the road were broken into.
Food down the road by Aldi very nice.
Deborah
Deborah, 2-night trip
2/10 Poor
The building is run down the hotel had semi permanent residents who looked like they were waiting for interviews with the government for residency in this country also families who must be waiting for social housing cars were being repaired on the carpark area kids running riot it seems more like a block of unloved flats. We didn't get out of the car couldn't see any signs for reception my partner was completely disheartened by the sight before her and was adamant that she would not stay there we had to find another hotel very disappointed by tollgate hotel in stoke why are Expedia are advertising this place....not happy at all!!!
Terry
Terry, 1-night trip
4/10 Fair
Bathroom had mould over the ceiling it was disgusting. Broken plug sockets. I paid £90 for 1 night and it truly was disgusting.
Gary
Gary, 1-night trip
8/10 Very good
Real easy freindly check in. Rooms are clean and adequately appointed. It was a spacious double room, with generous size bathroom with bath tub. Its nice to have iron, ironing board, trouser press, hairdryer and fan. Unfortunately the pillows are a bit inadequate. Provided with 3 very flat, very warn pillows for a double room for two people. We put up with this as it'd been a long day and couldn't be bothered to go to reception. Im sure they would have sorted thisbout if we'd asked. Also the shower (which mixer looks to have been recently replaced) was very temperamental. Basically a lot of fiddling to get a usable temperature, the finest adjustment being either very cold or scolding hot. Overall for a 2 star hotel at the price we paid a reasonable stay and somewhere we would stay again for affordable hassle free accommodation.
John
John, 1-night trip
6/10 Good
The property needs a serious overhaul looking very dated in decoration.
Old wall paper on the walls with marking on the paper , carpets need a refresh , small tv which needs to be replaced with a new tv on the wall.
Bathroom shower worked but needs a new shower as i couldnt properly turn the shower off after use.
Minamul tea facilities in room.
Veru poor standard of accommodation but it was quite cheap hotel .
Think i will book a different hotel next time
Alan
Alan, 1-night trip
4/10 Fair
This used to be a nice place to stay, however now its nothing but a lodging for immigrants and single mothers with kids that need housing. Kids running around until approximately 02.00 so if you want a good nights sleep then forget it. Hotel rooms need a good clean and overhaul. No lock on bathroom door so left to swing in the breeze. No window stay on the bathroom window so had to prop open with a shower gell. Toilet seat and lid very loose and sliding plus toilet roll holder fell out of the wall when unravelling toilet roll.Room itself had greasy headmarks on the opening windows, stains running down the wall that haven't been wiped away and above the headboard was a dirty wall where people have sat up on the bed with dirty or greasy hair. Door to room had wooden panels with at least 3 having cracks in them upto about 5 mil wide.
There used to be a bar..... no longer there and no breakfast offered as the restaurant has been closed down.
Had it not been the night before fathers day and letting my Dad down we would of quite happily drove the 120 miles back home. There were no rooms available in any other local hotels including Premier, Travelodge and Holiday inns so all in all not a good experience..... These conditions may be ok for people needing social housing funded by the tax payer but not paying guests stuck in the odd room between these people living there
Alan
Alan, 1-night trip
6/10 Good
The location was c
Joanne
Joanne, 1-night trip
4/10 Fair
Helen
Helen, 2-night trip
10/10 Exceptional
Myles
Myles, 1-night trip
2/10 Poor
Emma
Emma, 1-night trip
8/10 Very good
Roshan
Roshan, 1-night trip
8/10 Very good
Hassan
Hassan, 1-night trip
6/10 Good
neil
neil, 3-night trip
6/10 Good
neil
neil, 3-night trip