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Hotel Mundo Maya Palenque

Family-friendly hotel in Palenque with restaurant and bar/lounge

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Enjoy your visit to Palenque with a stay at Hotel Mundo Maya Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge and a health club.
VIP Access
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • Spa services
  • Area shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace

For families (6)

  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
£84
includes taxes & fees
1 Oct - 2 Oct

Room options

Showing 4 of 4 rooms
A wooden deck with a round table and chairs, a hanging macrame plant, and a view of trees.
A bedroom with a bed, a woven chair, a table, and a large black vase.
A modern bedroom with a bed, a ceiling fan, a TV, and a view of greenery outside.
A hotel room with a bed, a bedside lamp, and a wooden table with a bottle of water.

Deluxe Room, Balcony, Garden View

Exceptional
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A wooden deck with a round table and chairs, a hanging macrame plant, and a view of trees.
A hotel room with two beds, a dining table, a ceiling fan, and a view of greenery outside.
A hotel room with two beds, a wooden headboard, a ceiling fan, a wall-mounted light fixture, and a decorative wall hanging.
A hotel room with two beds, a woven headboard, a hanging light fixture, and a wall-mounted macrame piece.

Deluxe Double Room, Balcony, Garden View

Exceptional
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
A room with a bed, a dining table with chairs, a TV mounted on the wall, and a balcony with a view of trees.
A modern bedroom with a large bed, wooden headboard, a ceiling fan, a dining table with chairs, and a view of greenery through the window.
A room with a bed, a desk, and a view of the outdoors.
A modern hotel room with a bed, a dining table, wicker chairs, and a large black bowl.

Junior Suite

Very good
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
A room with a bed, a dining table with chairs, a TV mounted on the wall, and a balcony with a view of trees.
A bedroom with a large bed, a wooden desk, a dining table, and a stone wall.
A modern bedroom with a large bed, wooden headboard, a ceiling fan, a dining table with chairs, and a view of greenery through the window.
A room with a bed, a desk, and a view of the outdoors.

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 5 min walk - 0.4 km
  • Aluxes Eco Park - 14 min walk - 1.2 km
  • Palenque Archaeological Zone - 10 min drive - 4.0 km
  • Museo de Sitio Palenque - 10 min drive - 4.0 km
  • El Panchán - 11 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 119 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪El Panchán - ‬17 min walk
  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪pizzas exprés - ‬5 min drive
  • ‪Don Mucho's - ‬17 min walk
  • ‪Restaurante Maya Cañada - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

  • Enjoy your visit to Palenque with a stay at Hotel Mundo Maya Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge and a health club.

At a glance

Hotel size

    • 144 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Limited on-site parking (max 1 space per unit)
    • Height restrictions apply for on-site parking

Transfers

    • Train station shuttle from 7:00 AM to 5:00 PM*

Off-site

    • Area shuttle within 15 kilometres*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Shopping
  • Pool table
  • Table football
  • Ping pong
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2024
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • 2 outdoor pools
  • Bicycle parking
  • Spa services
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 160
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 60-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 221 for adults and MXN 221 for children
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

Is there a pool at Hotel Mundo Maya Palenque?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Mundo Maya Palenque?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mundo Maya Palenque?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Mundo Maya Palenque?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Mundo Maya Palenque and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness centre and spa services. Hotel Mundo Maya Palenque also has a garden.

Are there restaurants at or near Hotel Mundo Maya Palenque?

Yes, there's an on-site restaurant.

Does Hotel Mundo Maya Palenque have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Mundo Maya Palenque like?

Hotel Mundo Maya Palenque is located a short 13-minute walk from Palenque National Park.

Have a question?

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Hotel Mundo Maya Palenque Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious and a highlight of the stay. (8 reviews)
  • The spa offered excellent massages and reasonable prices. (3 reviews)
  • The parking area was very convenient and had plenty of space. (4 reviews)
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From real guest reviews summarized by AI.
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Verified review

10/10 Exceptional

Beautiful hotel near the ruins. Modern, clean, comfortable.
Verified review

10/10 Exceptional

The hotel was absolutely incredible. We were only there two nights so next time I would definitely stay longer to enjoy the hotel more. The room was great. The staff were incredible. The food was delicious, I can't wait to go back.
Verified review

10/10 Exceptional

Beautiful setting and friendly helpful staff
Verified review

10/10 Exceptional

New hotel, very friendly staff. Will definitely be staying here when we return.
Verified review

10/10 Exceptional

great service and perfect location .... feel very safe
Verified review

10/10 Exceptional

The best hotel experience I’ve ever had! The design is stunning, and the room was perfect. I loved the peaceful jungle atmosphere and the great pool. Total perfection!
Verified review

10/10 Exceptional

Room excelent condition, staff friendly and porfessional, restaurant with good food
Verified review

10/10 Exceptional

Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
Verified review

6/10 Good

Property is beautiful. Room was clean. The restaurant food is very pricey and not very good. We were out of AC the last day we were there. It was super hot. We called the front desk, but they weren't very helpful.
Verified review

10/10 Exceptional

Nice clean rooms, professional and friendly staff. All rooms have terrace. Easy access from the Palenque Chiapas airport or the downtown area. Close to Palenque's archeological site.
Verified review

10/10 Exceptional

Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Verified review

10/10 Exceptional

the site and hotel were beautiful, almost like living in the jungle adjoing the National Park where the ruins are. All you can hear from your balcony was the birds and insects at nite. almost magical Staff was awesome, place was spotless
Verified review

10/10 Exceptional

Excellent service! Beautiful, new property and stunning balcony jungle views! The rooms were extra luxurious and comfortable.
Verified review

10/10 Exceptional

Lovely clean hotel with excellent services and friendly staff. The a/c in our room stopped working so we were moved to another room after staff tried to fix the problem. I was ill for 2 days of our stay. Reception and restaurant staff were really helpful when my husband asked various questions about help with cancelling a trip we had booked with another company, room service and medicines. I would definitely stay here again if I was back in the area.
Pool at night
Exterior at night
Breakfast view
Room service
Verified review

10/10 Exceptional

Wow, is just one word that you can think of when you get off the van, just wow. Beautiful, well maintained, excellent staff, clean and just a good feeling in the middle of the jungle listening to nature all around.
Verified review

10/10 Exceptional

The hotel is beautiful, rooms very very comfortable and spacious, breakfast was included and it was delicious, lunch and dinner for a price that it was decent. All meals delicious. Room service is also available. The resort is across the street to buy the tickets for the Maya ruins, then they will transport you to the entrance. Very convenient location. Make sure to bring enough Mexican pesos, we had credit card and dollars but many vendors outside the resort do not accept credit cards or dollars so I couldn’t buy a couple of souvenirs that I like. Fortunately you can take a taxi and go to Banco Azteca to change money. We are definitely going back and bring the whole family with us. Thank you to Juan Antonio our waiter for the excellent service provided to us and others as I was able to observe while he was attending other guests, and Sarai that was always attentive to have the restaurant tables ready.
Verified review

10/10 Exceptional

Great resort-style hotel to chill out in and use as a base for sightseeing. The price is hard to beat for what you get. It’s located close to the Palenque Maya site which puts it in the middle of the jungle. It makes the Maya ruins a breeze to reach but limits alternative dining options or going for a quick walk in town. The setting is awesome though if you like being in nature. The hotel restaurant has tasty food even if it wasn’t the best I had during my four weeks in Mexico. Friendly staff as well.
Verified review

10/10 Exceptional

I spent one night at this recently-opened hotel and I wish I had spent more. The hotel is beautiful, the rooms spacious, the beds very comfortable, the linens first-rate, and the interior design impeccable. Moreover, the staff are very gracious and have obviously been very well trained as the service was basically flawless. And the location is unbeatable—in the heart of the jungle so you can experience all the sights and sounds and directly across from the entrance to the Palenque Archaeological Zone. I arrived on the Tren Maya and the hotel provided a courtesy shuttle between the station and the hotel. The service is free, but you do need to contact the hotel at least 24 hours in advance to reserve a space. All-in-all, I had a great experience and have to hand it to the visionaries who created the Tren Maya and its network of supporting hotels. Job well done!
Verified review

8/10 Very good

Very beautiful hotel set in lush jungle super convenient to the National Park. Ample pool area Room was almost perfect. Nice comfortable bed. Great shower. Soft towels. Air/Heat. Strong wifi. TV worked. Clean! Excellent massage at spa…but took some effort to get appts. We went around in circles but eventually succeeded and someone was able to set a date/hour for services. Complimentary transport to Tren Maya was greatly appreciated. However…recommend avoiding the restaurant. First meal was ok…just thought it odd I couldn’t leave a tip on my credit card. Tips must be in cash. Second and third meals…foods to be hot were cold. Crunchy was soggy. Lacked seasoning. We gave up and found excellent places to eat in town. Cab ride to/from $5 usd.
Verified review

10/10 Exceptional

These hotels are part of a hotel chain run by the Mexican government in conjunction with the Tren Maya project. They are all extremely convenient to the various archaeological sites (in this case Palenque), and very affordable - particularly for international travelers, but they are also intended to be within the reach of national tourists - while providing the full amenities of a five star resort: gym, pool, balcony, excellent food, gorgeous gardens, etc. Staff is very helpful and accommodating. Also, I'll note the hotel itself wasn't at all crowded during the 2025 winter holidays, making it still a bit of a hidden gem. If you are the kind of person that wants to support the Mexican democratic socialism project (4T), that's also an additional reason to stay here. However, to be honest, these hotels are a great deal regardless of one's politics. I've stayed in two Hotel Mundo Maya hotels and found both of them similarly excellent (they are very much built and run along a similar template). I would strongly recommend considering them if visiting any of the Mayan ruins across the train route! For this one in particular, the Palenque archaeological site's entrance is right across the street from the hotel's parking lot (a short shuttle ride or very reasonable walk from the reception). p.s. I am from Mexico, but living abroad. This review is in English just because I am aiming it towards international tourists, since they are less likely to know about this hotel chain.
Hotel garden paths
Their standard room
Technically not part of the hotel, but the archaeological site is literally next door :)
Verified review

6/10 Good

50% of the staff was good. The main courses at the restaurant were excellent. The cleaning staff did a great job in my room. The pool is not deep enough. Overpriced for what you get
Verified review

10/10 Exceptional

Food is limited once you’re there. The property is beautiful and beyond relaxing. I look forward to returning soon.
Verified review

10/10 Exceptional

Fantastic experience. Recommended.
Verified review

10/10 Exceptional

The restaurant was excellent, the rooms great, amenities and staff excellent.
Verified review

10/10 Exceptional

Great location and beautiful place to stay