Gardenia Resort and Spa

Property class: 2
Family-friendly hotel in Pontianak with water park and outdoor pool

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Gardenia Resort and Spa. Guests can indulge in massages, facials or body scrubs, and Papyrus Restaurant serves breakfast, lunch and dinner. Other highlights include a water park, an outdoor pool and a lazy river.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Restaurant
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool and lazy river
  • Water park
  • Rooftop terrace
  • Free theme park shuttle
  • Valet parking
  • Children's pool
  • Waterslide
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Supervised childcare
  • Children's pool
  • Playground on-site
  • Fridge
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout curtains

Premier Villa

  • Sleeps 2

Villa, Terrace

  • Sleeps 2

View all photos for Family Villa

Family Villa | Select Comfort beds, in-room safe, desk, blackout curtains

Family Villa

  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout curtains

Villa, Garden Area

  • 1 bedroom
  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 8

Room

  • Sleeps 8

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About the area

Map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391

What's nearby

  • Taman Arboretum Sylva Untan - 19 min drive - 13.3 km
  • Ayani Mega Mall - 20 min drive - 14.0 km
  • Museum Provinsi Kalimantan Barat - 20 min drive - 14.4 km
  • Gajah Mada Shopping Complex - 23 min drive - 16.5 km
  • Danau Sentarum National Park - 34 min drive - 19.8 km

Getting around

  • Pontianak (PNK-Supadio) - 5 min drive
  • Free theme park shuttle

Restaurants

  • ‪Rm Bebek Boejang Pontianak - ‬9 min walk
  • ‪Papyrus Restaurant - ‬1 min walk
  • ‪Gado gado ngetop - ‬5 min drive
  • ‪Rm.pak eko - ‬4 min drive
  • ‪Kantin Bandara Supadio - ‬4 min drive

About this property

Gardenia Resort and Spa

  • Take in the views from the rooftop terrace when you stay at Gardenia Resort and Spa. Guests can indulge in massages, facials or body scrubs, and Papyrus Restaurant serves breakfast, lunch and dinner. Other highlights include a water park, an outdoor pool and a lazy river.

At a glance

Hotel size

    • 47 rooms

Arriving/Leaving

    • Check-in start time: 1 PM; check-in end time: 11:30 PM
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Supervised childcare

Parking

    • On-site valet parking (fees apply)
    • On-site motorhome/coach/lorry parking (fees apply)

Off-site

    • Free theme park shuttle

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Water park access
  • Children's pool
  • Lazy river
  • Free theme park shuttle
  • Playground
  • Supervised childcare
  • Children's menu

What to do

  • Fishing
  • Ecotours nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 36 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Water park
  • Spa services
  • Lazy river
  • Massage/treatment rooms
  • Water slide

Room amenities

Be entertained

  • 25-inch TV
  • Premium satellite channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna.

Dining

Papyrus Restaurant – Overlooking the garden, this family restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Parking

  • Valet parking is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Gardenia Pontianak

Gardenia Resort

Gardenia Resort Pontianak

Frequently asked questions

Is there a pool at Gardenia Resort and Spa?

Yes, there's an outdoor pool and a children's pool.

Is parking offered on site at Gardenia Resort and Spa?

Yes, there's valet parking on site (charges apply). Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Gardenia Resort and Spa?

Check-in start time: 1 PM; check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Gardenia Resort and Spa and nearby?

Have fun during the warmer months with activities such as fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a lazy river and spa services. Gardenia Resort and Spa also has a picnic area and a garden.

Are there restaurants at or near Gardenia Resort and Spa?

Yes, Papyrus Restaurant offers garden views.

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Reviews

Gardenia Resort and Spa Reviews

6.0

Good

4.8

Cleanliness

6.0

Location

5.4

Staff & service

4.8

Property conditions & facilities

Reviews

Verified review

6/10 Good

Keluarga

WC nya kotor
Verified review

4/10 Fair

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.
Verified review

8/10 Very good

pleasant