Located in the heart of Shanghai, Andaz Xintiandi Shanghai - a concept by Hyatt offers an oasis of luxury with 3 bars and two restaurants. Relax at iSpa or take a dip in the indoor pool after working out at the 24-hour gym.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness center
24-hour room service
Business center
Airport shuttle
Limo/town car service
24-hour front desk
Front-desk safe
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Separate sitting area
$186 nightly
The total price is $201
$201 total
Jun 1 - Jun 2
Total with taxes and fees
Why we love this property
Work and play central
Located in the city center with a business center and meeting room, this hotel offers relaxation at its full-service spa after a productive day.
Culinary escapes
This hotel boasts 2 restaurants offering diverse menu choices. Buffet breakfast delights early birds, while 3 bars create perfect spots for evening libations.
Spa haven
The full-service spa offers daily pampering at this hotel. Fitness enthusiasts can maintain routines in the 24-hour gym after a day of relaxation.
Huai Hai Road Shopping District - 3 min walk - 0.3 km
Xintiandi Style Shopping Centre - 4 min walk - 0.4 km
People's Square - 9 min walk - 0.8 km
Shanghai Museum - 11 min walk - 1.0 km
Getting around
Hongqiao International Airport (SHA) - 43 min drive
Shanghai Pudong Intl. Airport (PVG) - 47 min drive
Shanghai South Railway Station - 12 min drive
Shanghai Railway Station - 18 min drive
Nanxiang North Railway Station - 21 min drive
Laoximen Station - 5 min walk
Xintiandi Station - 10 min walk
Dashijie Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
IL TEATRO - 3 min walk
陶陶居 - 2 min walk
庆春朴门(新天地东台里店) - 2 min walk
La Chouchoute老叔叔西厨小酒馆 - 2 min walk
Ben Zhen Sichuan Cuisine (本甄精品川菜) - 2 min walk
About this property
ANDAZ XINTIANDI, SHANGHAI, BY HYATT
ANDAZ XINTIANDI, SHANGHAI, BY HYATT puts you in a great location, within just a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. The property is just a short walk to public transportation: Laoximen Station is 5 minutes and Xintiandi Station is 10 minutes.
At a glance
DONE
Hotel size
307 rooms
Arranged over 28 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
2 restaurants
3 bars/lounges
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 39
Stair-free path to entrance
Room amenities
Be entertained
DVD player
49-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 274 per person
Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)
Children & extra beds
Rollaway beds are available for CNY 233.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai
Frequently asked questions
Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ XINTIANDI, SHANGHAI, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, there's an indoor pool.
Are pets allowed at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, there's free self parking.
Is airport shuttle service offered by ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one way.
What are the check-in and check-out times at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at ANDAZ XINTIANDI, SHANGHAI, BY HYATT and nearby?
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 3 bars and a spa, as well as an indoor pool and a 24-hour fitness center.
Are there restaurants at or near ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Yes, there are 2 onsite restaurants.
What's the area around ANDAZ XINTIANDI, SHANGHAI, BY HYATT like?
ANDAZ XINTIANDI, SHANGHAI, BY HYATT is in Downtown Shanghai, a short 5-minute walk from Laoximen Station and 4 minutes' walk from Xintiandi Style Shopping Centre.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was exceptional with a great selection for everyone. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Reviews
Verified
10/10 Exceptional
Apr 4, 2026
We enjoyed our stay in the hotel. Room was clean and comfortable. Great location and very convenient to walk around.
Raynell
Raynell, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
great location. Staff are very friendly and helpful. Will go back for sure . Highly recommend !
Amanda Tang
Amanda Tang, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Great stay and really spacious room. Good service and overall a very good stay. Located nearby the Metro station.
Daniel
Daniel, 5-night trip
Verified
8/10 Very good
Mar 22, 2026
THE PROPERTY IS GETTING OLD, RUN DOWN! WHAT DROVE ME CRAZY IS THE ROOM LIGHTING SYSTEM!! ANYWAY THEIR LOCATION IA VERY GOOD AND BREAKFAST IS FINE
Alessandro
Alessandro, 3-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Nice hotel with friendly and helpful staff.
Toh Wai Theng
Toh Wai Theng, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Excellent customer service, great location.
Rodrigo
Rodrigo, 3-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Good food, good service.
Aoi
Aoi, 4-night trip
Verified
10/10 Exceptional
Oct 22, 2024
The location is great and easy to hangout!
Ying
Ying, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2023
Great location and the overall services were excellent! Will stay again.
Weini
Weini, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2024
The view was excellent and all the facilities were superb.
Fumiko
Fumiko, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Staff was friendly and helpful. Area is quiet despite construction. Overall a pleasant stay. Special thanks to manager Iris for her service.
Yun Ling
Yun Ling, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2024
Excellent hotel, first rate service all round
Mark
Mark, 6-night trip
Verified
8/10 Very good
May 20, 2025
Good location
Great location and service. Near a lot of shopping malls in xintiandi. Its clean but does need a bit of renovation.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 13, 2024
Very good hotel.
Very nice hotel. Well designed. Highly technological and well located .
Pavel
Pavel, 1-night trip
Verified
8/10 Very good
Jan 5, 2025
The location was good. But the hotel room is a bit old and the bed is too soft.
Yew Meng
Yew Meng, 9-night trip
Verified
8/10 Very good
Nov 10, 2025
Andaz is my favorite luxury hotel in Shanghai. The service and the staff are for sure the most attentive, kind and warming personal I have found and I have stayed in almost every hotel
Is clean and modern, and feels warm and has this comfor feeling among the whole building
However the standard rooms are a bit too compacted I would highly recommend suits and duplex (specially in the corners) for a complete and unforgettable experience
Everything is really good, if I had to be critical about something I would go for the breakfast time, they require sit you in a table and the space is not very well distributed and if someone is beside you is a bit uncomfortable specially if you need have a conversation or a phone call
Juan Rolf
Juan Rolf, 1-night trip
Verified
6/10 Good
Jan 11, 2024
The staff are great and the happy hour treats and coffee machine rocks. However the room is quite old, and the toilet flush was weak and clogged daily.
erica
erica, 5-night trip
Verified
10/10 Exceptional
Sep 30, 2024
Highly recommended for Business trips
Amazing experience. First time using the limousine service and was great indeed.
Hotel is not able to book for us the Rong restaurant as they do not provide reservation. However, we still manage to get our lunch there to experience the fantastic food!
Sun Jun Billion
Sun Jun Billion, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2023
Beautiful bathroom and bedroom. The only drawback was there was massive construction outside the bedroom window and the curtains are alway drawn.
Koh
Koh, 2-night trip
Verified
6/10 Good
Sep 19, 2024
The hotel was cool, and the room very comfortable.
House cleaning was very slow - didn't happen until very late afternoon.
Restaurant options were too limited - either very high end or not many options.
Kristian
Kristian, 2-night trip
Verified
10/10 Exceptional
May 2, 2025
Incredible experience
Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door!
The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference
Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 11, 2026
Clean
Jacob
Jacob, 5-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Excellent stay.
Roberto Mercado
Roberto Mercado, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Nice area , happy stay
Yi Chun V
Yi Chun V, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Beautiful hotel in Xintiandi
It would be great that it has a Business Center
Other than that everything was great