Hotel Fenix

San José de Cúcuta hotel with outdoor pool and restaurant

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Thu 15 Jan
Wed 21 Jan
January 2026
9
February 2026
Outdoor pool - Hotel Fenix (San José de Cúcuta)
Standard Suite | Blackout curtains, iron/ironing board, free WiFi, wheelchair access - Hotel Fenix (San José de Cúcuta)
Exterior - Hotel Fenix (San José de Cúcuta)
Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access - Hotel Fenix (San José de Cúcuta)
Restaurant - Hotel Fenix (San José de Cúcuta)
Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Popular amenities

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Children's pool
  • 24-hour front desk
  • Communal living room
  • Corner/local shop
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Luggage storage

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
£30
additional charges may apply
19 Jan - 20 Jan

Room options

Showing 4 of 4 rooms
Double Room | Bathroom | Towels, soap, toilet paper
Double Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Double Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Double Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Double Room

Highlights

Air conditioning
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Standard Twin Room

Highlights

Air conditioning
Blackout curtains
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Standard Triple Room

Highlights

Air conditioning
Blackout curtains
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
Standard Suite | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Suite | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Suite | Blackout curtains, iron/ironing board, free WiFi, wheelchair access
Standard Suite | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Standard Suite

Highlights

Air conditioning
Blackout curtains
Separate bedroom
Private bathroom
Separate bath and shower
Daily housekeeping
Living room
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
#12-114 Avenida 7, San José de Cúcuta, 540001

What's nearby

  • General Santander Stadium - 9 min drive - 4.5 km
  • Circus Pop - 10 min drive - 5.2 km
  • Ventura Plaza Commercial Center - 10 min drive - 5.5 km
  • San Jose Cathedral - 11 min drive - 5.8 km
  • Colon Park - 11 min drive - 5.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 7 min drive

Restaurants

  • ‪Restaurant Air's Bar - ‬3 min drive
  • ‪El Corral Unicentro - ‬3 min drive
  • ‪El Motilón - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Oma - ‬3 min drive

About this property

Hotel Fenix

Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

At a glance

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site carport

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Free daily reception

Travelling with children

  • Children's pool
  • Local/corner shop
  • Children's menu

Working away

  • Co-working spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Communal living room
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 200
  • Well-lit path to entrance
  • Step-free path to entrance
  • 4 steps to reach property

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 100000 per stay
  • Pets are allowed for an extra charge of COP 60000 per pet, per day, plus a one-off cleaning fee of COP 60000

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 83435
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is there a pool at Hotel Fenix?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Fenix?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of COP 60000 per pet, per day, and there's also a deposit of COP 100000 per stay. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Hotel Fenix?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1:00 PM.

What is there to do at Hotel Fenix and nearby?

Hotel Fenix has an outdoor pool.

Are there restaurants at or near Hotel Fenix?

Yes, there's an on-site restaurant.

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Hotel Fenix Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

6.0

Eco-friendliness

4.0

Property conditions & facilities

4/10 Fair

Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel. Definitivamente no me quedaría nuevamente en dicho hotel.
Fernando, 1-night trip